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Despite the growing interest in collaborative AI, designing systems that seamlessly integrate human input remains a major challenge. In this study, we developed a task to systematically examine human preferences for collaborative agents. We…

Artificial Intelligence · Computer Science 2025-10-28 Lukas William Mayer , Sheer Karny , Jackie Ayoub , Miao Song , Danyang Tian , Ehsan Moradi-Pari , Mark Steyvers

We seek measurable properties of AI agents that make them better or worse teammates from the subjective perspective of human collaborators. Our experiments use the cooperative card game Hanabi -- a common benchmark for AI-teaming research.…

Human-Computer Interaction · Computer Science 2025-03-21 Ho Chit Siu , Jaime D. Peña , Yutai Zhou , Ross E. Allen

Interactions with AI assistants are increasingly personalized to individual users. As AI personalization is dynamic and machine-learning-driven, we have limited understanding of how personalization affects interaction outcomes and user…

Human-Computer Interaction · Computer Science 2026-02-18 Maximilian Eder , Clemens Lechner , Maurice Jakesch

AI design characteristics and human personality traits each impact the quality and outcomes of human-AI interactions. However, their relative and joint impacts are underexplored in imperfectly cooperative scenarios, where people and AI only…

Computation and Language · Computer Science 2026-04-20 Myke C. Cohen , Mingqian Zheng , Neel Bhandari , Hsien-Te Kao , Xuhui Zhou , Daniel Nguyen , Laura Cassani , Maarten Sap , Svitlana Volkova

Trust is often cited as an essential criterion for the effective use and real-world deployment of AI. Researchers argue that AI should be more transparent to increase trust, making transparency one of the main goals of XAI. Nevertheless,…

Human-Computer Interaction · Computer Science 2025-05-14 Nicolas Scharowski , Sebastian A. C. Perrig , Nick von Felten , Florian Brühlmann

Trust between humans and multi-agent robotic swarms may be analyzed using human preferences. These preferences are expressed by an individual as a sequence of ordered comparisons between pairs of swarm behaviors. An individual's preference…

Systems and Control · Electrical Eng. & Systems 2022-03-29 Elena M Vella , Daniel A Williams , Airlie Chapman , Chris Manzie

Despite the importance of trust in human-AI interactions, researchers must adopt questionnaires from other disciplines that lack validation in the AI context. Motivated by the need for reliable and valid measures, we investigated the…

The promise of human-AI teaming lies in humans and AI working together to achieve performance levels neither could accomplish alone. Effective communication between AI and humans is crucial for teamwork, enabling users to efficiently…

Human-Computer Interaction · Computer Science 2025-08-13 Tina Behzad , Nikolos Gurney , Ning Wang , David V. Pynadath

In decision support applications of AI, the AI algorithm's output is framed as a suggestion to a human user. The user may ignore this advice or take it into consideration to modify their decision. With the increasing prevalence of such…

Artificial Intelligence · Computer Science 2022-06-03 Kailas Vodrahalli , Roxana Daneshjou , Tobias Gerstenberg , James Zou

While human-AI decision-making research has primarily used trust measurements to assess the practical usage of AI systems by their end-users, recent empirical evidence suggests that trust measurements do not inform users' appropriate…

Human-Computer Interaction · Computer Science 2026-04-28 Muhammad Raees , Konstantinos Papangelis

In AI-assisted decision-making, it is crucial but challenging for humans to appropriately rely on AI, especially in high-stakes domains such as finance and healthcare. This paper addresses this problem from a human-centered perspective by…

Human-Computer Interaction · Computer Science 2025-02-21 Takehiro Takayanagi , Ryuji Hashimoto , Chung-Chi Chen , Kiyoshi Izumi

Despite AI's superhuman performance in a variety of domains, humans are often unwilling to adopt AI systems. The lack of interpretability inherent in many modern AI techniques is believed to be hurting their adoption, as users may not trust…

Artificial Intelligence · Computer Science 2021-11-17 Daehwan Ahn , Abdullah Almaatouq , Monisha Gulabani , Kartik Hosanagar

Artificial intelligence (AI) tutors have become increasingly popular in learning environments. In this study, we propose an AI agent prototype framework for exploring AI-assisted learning with temporal interaction patterns, multiple…

Computers and Society · Computer Science 2026-04-21 Yiyao Yang , Yasemin Gulbahar

Complementary collaboration between humans and AI is essential for human-AI decision making. One feasible approach to achieving it involves accounting for the calibrated confidence levels of both AI and users. However, this process would…

Human-Computer Interaction · Computer Science 2025-12-08 Jingshu Li , Yitian Yang , Q. Vera Liao , Junti Zhang , Yi-Chieh Lee

To enable effective human-AI collaboration, merely optimizing AI performance without considering human factors is insufficient. Recent research has shown that designing AI agents that take human behavior into account leads to improved…

Artificial Intelligence · Computer Science 2025-05-21 Guanghui Yu , Robert Kasumba , Chien-Ju Ho , William Yeoh

Machine Learning algorithms are technological key enablers for artificial intelligence (AI). Due to the inherent complexity, these learning algorithms represent black boxes and are difficult to comprehend, therefore influencing compliance…

Computers and Society · Computer Science 2020-02-21 NIklas Kuhl , Jodie Lobana , Christian Meske

Artificial intelligence (AI) systems are deployed as collaborators in human decision-making. Yet, evaluation practices focus primarily on model accuracy rather than whether human-AI teams are prepared to collaborate safely and effectively.…

Human-Computer Interaction · Computer Science 2026-03-20 Min Hun Lee

Explainability, interpretability and how much they affect human trust in AI systems are ultimately problems of human cognition as much as machine learning, yet the effectiveness of AI recommendations and the trust afforded by end-users are…

Human-Computer Interaction · Computer Science 2022-02-21 Ali Shafti , Victoria Derks , Hannah Kay , A. Aldo Faisal

In many practical applications of AI, an AI model is used as a decision aid for human users. The AI provides advice that a human (sometimes) incorporates into their decision-making process. The AI advice is often presented with some measure…

Artificial Intelligence · Computer Science 2022-10-31 Kailas Vodrahalli , Tobias Gerstenberg , James Zou

Trust is essential for our interactions with others but also with artificial intelligence (AI) based systems. To understand whether a user trusts an AI, researchers need reliable measurement tools. However, currently discussed markers…

Human-Computer Interaction · Computer Science 2023-10-26 Martin Dechant , Susanne Poeller , Benedikt Hosp , Olga Lukashova-Sanz , Alexandra Sipatchin , Siegfried Wahl
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