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System-provided explanations for recommendations are an important component towards transparent and trustworthy AI. In state-of-the-art research, this is a one-way signal, though, to improve user acceptance. In this paper, we turn the role…
In this paper we investigate the verbal expression of shopping experience obtained by a sample of customers asked to freely verbalize how they felt when entering a store. Using novel tools of Text Mining and Social Network Analysis, we…
Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…
Coimagination method is a novel approach to support interactive communication for activating three (3) cognitive functions: episodic memory, division of attention, and planning. These cognitive functions are known to decline at an early…
We are living in the era of the fourth industrial revolution, which also treated as 4IR or Industry 4.0. Generally, 4IR considered as the mixture of robotics, artificial intelligence (AI), quantum computing, the Internet of Things (IoT) and…
The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective…
We present an interface that can be leveraged to quickly and effortlessly elicit people's preferences for visual stimuli, such as photographs, visual art and screensavers, along with rich side-information about its users. We plan to employ…
Humanity-centered design is a concept of emerging interest in HCI, one motivated by the limitations of human-centered design. As discussed to date, humanity-centered design is compatible with but goes beyond human-centered design in that it…
The development of agents with emotional intelligence is becoming increasingly vital due to their significant role in human-computer interaction and the growing integration of computer systems across various sectors of society. Affective…
Evaluating and optimising human comfort within the built environment is challenging due to the large number of physiological, psychological and environmental variables that affect occupant comfort preference. Human perception could be…
Social media popularity and importance is on the increase due to people using it for various types of social interaction across multiple channels. This systematic review focuses on the evolving research area of Social Opinion Mining, tasked…
The think aloud method is an important and commonly used tool for usability optimization. However, analyzing think aloud data could be time consuming. In this paper, we put forth an automatic analysis of verbal protocols and test the link…
Intuitive interaction has long been seen as a highly user-friendly method. There are attempts to implement intuitive interfaces in vehicles in both research and industrial, such as voice commands. However, there is a lack of exploration in…
We feel happy when web-browsing operations provide us with necessary information; otherwise, we feel bitter. How to measure this happiness (or bitterness)? How does the profile of happiness grow and decay during the course of web-browsing?…
Language models are transforming the ways that their users engage with the world. Despite impressive capabilities, over-consumption of language model outputs risks propagating unchecked errors in the short-term and damaging human…
Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…
Preference elicitation plays a central role in interactive recommender systems. Most preference elicitation approaches use either item queries that ask users to select preferred items from a slate, or attribute queries that ask them to…
The complex nature of intelligent systems motivates work on supporting users during interaction, for example through explanations. However, as of yet, there is little empirical evidence in regard to specific problems users face when…
Game feel design is the intentional design of the affective impact of moment-to-moment interaction with games. In this paper we survey academic research and publications by practitioners to give a complete overview of the state of research…
Well-being is a relatively broad concept which can be succinctly described as the state of being happy, healthy or successful. Interesting things happen when bridging user interface design with the psychology of human well-being. This…