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We describe experiments towards building a conversational digital assistant that considers the preferred conversational style of the user. In particular, these experiments are designed to measure whether users prefer and trust an assistant…
Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…
Emotional design has been well recognized in the domain of human factors and ergonomics. In this chapter, we reviewed related models and methods of emotional design. We are motivated to encourage emotional designers to take multiple…
One of the open questions in the field of interaction design is "what inputs or interaction techniques should be used with augmented reality devices?" The transition from a touchpad and a keyboard to a multi-touch device was relatively…
We investigate the impact of a novel method called "virtual mirroring" to promote employee self-reflection and impact customer satisfaction. The method is based on measuring communication patterns, through social network and semantic…
People come to social media to satisfy a variety of needs, such as being informed, entertained and inspired, or connected to their friends and community. Hence, to design a ranking function that gives useful and personalized post…
User's perception of product, by essence subjective, is a major topic in marketing and industrial design. Many methods, based on users' tests, are used so as to characterise this perception. We are interested in three main methods:…
Using personalized explanations to support recommendations has been shown to increase trust and perceived quality. However, to actually obtain better recommendations, there needs to be a means for users to modify the recommendation criteria…
As ubiquitous technology is increasingly mediating our relationships with the world and others, we argue that the sublime is struggling to find room in product design primarily aimed at commercial and transactional goals such as speed and…
Designing seamless, frictionless user experiences has long been a dominant trend in both applied behavioral science and artificial intelligence (AI), in which the goal of making desirable actions easy and efficient informs efforts to…
Smart home technology is part of our everyday lives, and this technology is fast-evolving compared to other technologies. The user's feedback is gathered in this paper by conducting expert interviews on how collecting the feedback from the…
Smart Home technology has accomplished extraordinary interest in making individuals' lives more straightforward and more relaxing as of late. Technology as of late brought about delivering numerous savvy and refined frameworks which…
Everyday devices like light bulbs and kitchen appliances are now embedded with so many features and automated behaviors that they have become complicated to actually use. While such "smart" capabilities can better support users' goals, the…
Mirror Ritual is an interactive installation that challenges the existing paradigms in our understanding of human emotion and machine perception. In contrast to prescriptive interfaces, the work's real-time affective interface engages the…
As artificial intelligence (AI) continues advancing, ensuring positive societal impacts becomes critical, especially as AI systems become increasingly ubiquitous in various aspects of life. However, developing "AI for good" poses…
This paper presents three design products referred to as delightful companions that are intended to help people engage in well-being practices. It also introduces the approach utilized to guide the design decisions during their creation.…
Current technologies have enabled us to track and quantify our physical state and behavior. Self-tracking aims to achieve increased awareness to decrease undesired behaviors and lead to a healthier lifestyle. However, inappropriately…
This paper introduces a new form of real-time affective interface that engages the user in a process of conceptualisation of their emotional state. Inspired by Barrett's Theory of Constructed Emotion, `Mirror Ritual' aims to expand upon the…
While human beings have a right to digital experiences that support, rather than diminish, their psychological wellbeing, technology designers lack research-based practices for ensuring psychological needs are met. To help address this gap,…
Conversational interfaces increasingly rely on human-like dialogue to offer a natural experience. However, relying on dialogue involving multiple exchanges for even simple tasks can overburden users, particularly older adults. In this…