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The rise of increasingly more powerful chatbots offers a new way to collect information through conversational surveys, where a chatbot asks open-ended questions, interprets a user's free-text responses, and probes answers whenever needed.…

Human-Computer Interaction · Computer Science 2020-03-24 Ziang Xiao , Michelle X. Zhou , Q. Vera Liao , Gloria Mark , Changyan Chi , Wenxi Chen , Huahai Yang

Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…

Artificial Intelligence · Computer Science 2023-11-01 Seraj A. M. Mostafa , Md Z. Islam , Mohammad Z. Islam , Fairose Jeehan , Saujanna Jafreen , Raihan U. Islam

This study investigates the use of Artificial Intelligence (AI)-powered, multi-role chatbots as a means to enhance learning experiences and foster engagement in computer science education. Leveraging a design-based research approach, we…

Artificial Intelligence · Computer Science 2023-08-09 Cassie Chen Cao , Zijian Ding , Jionghao Lin , Frank Hopfgartner

The use of chatbots equipped with artificial intelligence (AI) in educational settings has increased in recent years, showing potential to support teaching and learning. However, the adoption of these technologies has raised concerns about…

Computers and Society · Computer Science 2026-03-03 Griffin Pitts , Viktoria Marcus , Sanaz Motamedi

As AI chatbots become integrated in education, students are turning to these systems for guidance, feedback, and information. However, the anthropomorphic characteristics of these chatbots create ambiguity over whether students develop…

Computers and Society · Computer Science 2025-12-24 Griffin Pitts , Sanaz Motamedi

The ubiquity of technologies like ChatGPT has raised concerns about their impact on student writing, particularly regarding reduced learner agency and superficial engagement with content. While standalone chat-based LLMs often produce…

Human-Computer Interaction · Computer Science 2025-06-26 Momin N. Siddiqui , Roy Pea , Hari Subramonyam

Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections, they often draw negative reactions due to the fear of…

This paper investigates how collaborative AI systems can enhance user agency in identifying and evaluating misinformation on social media platforms. Traditional methods, such as personal judgment or basic fact-checking, often fall short…

Human-Computer Interaction · Computer Science 2025-07-01 Varun Sangwan , Heidi Makitalo

ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…

Computers and Society · Computer Science 2023-06-27 Xiao Zhan , Yifan Xu , Stefan Sarkadi

ChatGPT is not only fun to chat with, but it also searches information, answers questions, and gives advice. With consistent moral advice, it might improve the moral judgment and decisions of users, who often hold contradictory moral…

Computers and Society · Computer Science 2023-01-19 Sebastian Krügel , Andreas Ostermaier , Matthias Uhl

A growing literature studies how humans incorporate advice from algorithms. This study examines an algorithm with millions of daily users: ChatGPT. In a preregistered study, 118 student participants answer 2,828 multiple-choice questions…

Human-Computer Interaction · Computer Science 2023-06-14 Peter Zhang

Standardized surveys scale efficiently but sacrifice depth, while conversational interviews improve response quality at the cost of scalability and consistency. This study bridges the gap between these methods by introducing a framework for…

Human-Computer Interaction · Computer Science 2025-12-02 Soubhik Barari , Jarret Angbazo , Natalie Wang , Leah M. Christian , Elizabeth Dean , Zoe Slowinski , Brandon Sepulvado

Contemporary robots are increasingly mimicking human social behaviours to facilitate interaction, such as smiling to signal approachability, or hesitating before taking an action to allow people time to react. Such techniques can activate a…

Human-Computer Interaction · Computer Science 2025-09-10 James M. Berzuk , Lauren Corcoran , Brannen McKenzie-Lefurgey , Katie Szilagyi , James E. Young

Recent advancements in artificial intelligence (AI) systems, including large language models like ChatGPT, offer promise and peril for scholarly peer review. On the one hand, AI can enhance efficiency by addressing issues like long…

Computers and Society · Computer Science 2023-09-25 Laurie A. Schintler , Connie L. McNeely , James Witte

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

This paper focuses on a dynamic aspect of responsible autonomy, namely, to make intelligent agents be responsible at run time. That is, it considers settings where decision making by agents impinges upon the outcomes perceived by other…

Artificial Intelligence · Computer Science 2022-03-23 Munindar P. Singh

Conversational artificial intelligence (AI) provides an efficient and convenient gateway to information access. However, it can cause overreliance when users blindly trust AI and accept its answers without fact-checking. Information search…

Human-Computer Interaction · Computer Science 2026-05-28 Mert Yazan , Frederik Bungaran Ishak Situmeang , Suzan Verberne

AI chatbots are an emerging security attack vector, vulnerable to threats such as prompt injection, and rogue chatbot creation. When deployed in domains such as corporate security policy, they could be weaponized to deliver guidance that…

Human-Computer Interaction · Computer Science 2025-10-13 Brandon Lit , Edward Crowder , Daniel Vogel , Hassan Khan

Conversational agents (CAs) (e.g., chatbots) are increasingly used in settings where users disclose sensitive information, raising significant privacy concerns. Because privacy judgments are highly contextual, supporting users to engage in…

Human-Computer Interaction · Computer Science 2026-01-27 Mohammad Hadi Nezhad , Francisco Enrique Vicente Castro , Ivon Arroyo

The particular characteristics associated with qualitative longitudinal research in the disciplines of psychology and social science have prompted the development of informed consent. There are analogies between these characteristics and…

Computers and Society · Computer Science 2018-10-31 Vivien M. Rooney , Simon N. Foley
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