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Generative AI (GenAI) chatbots are becoming increasingly integrated into virtual assistant technologies, yet their success hinges on the ability to gather meaningful user feedback to improve interaction quality, system outcomes, and overall…

Human-Computer Interaction · Computer Science 2025-04-22 Janet Rafner , Ryan Q. Guloy , Eden W. Wen , Catherine M. Chiodo , Jacob Sherson

Generative AI models face the challenge of hallucinations that can undermine users' trust in such systems. We approach the problem of conversational information seeking as a two-step process, where relevant passages in a corpus are…

Information Retrieval · Computer Science 2024-01-23 Weronika Łajewska , Krisztian Balog

In many cases, recommendations are consumed by groups of users rather than individuals. In this paper, we present a system which recommends social events to groups. The system helps groups to organize a joint activity and collectively…

Human-Computer Interaction · Computer Science 2014-03-26 Stratis Ioannidis , S. Muthukrishnan , Jinyun Yan

This paper presents SYMBIOSIS, an AI-powered framework and platform designed to make Systems Thinking accessible for addressing societal challenges and unlock paths for leveraging systems thinking frameworks to improve AI systems. The…

Computers and Society · Computer Science 2025-03-11 Sameer Sethi , Donald Martin , Emmanuel Klu

Robust access to trustworthy information is a critical need for society with implications for knowledge production, public health education, and promoting informed citizenry in democratic societies. Generative AI technologies may enable new…

Information Retrieval · Computer Science 2024-07-17 Bhaskar Mitra , Henriette Cramer , Olya Gurevich

Generative AI has the potential to transform how public services are delivered by enhancing productivity and reducing time spent on bureaucracy. Furthermore, unlike other types of artificial intelligence, it is a technology that has quickly…

Computers and Society · Computer Science 2024-01-03 Jonathan Bright , Florence E. Enock , Saba Esnaashari , John Francis , Youmna Hashem , Deborah Morgan

Human-computer interaction (HCI) studies the design and use of interfaces and interactive systems. HCI has been adopted successfully in modern commercial products. Recently, its use for promoting social good and pursuing sustainability,…

Human-Computer Interaction · Computer Science 2019-07-29 Yen-Chia Hsu , Illah Nourbakhsh

Low-level "adaptive" and higher-level "sophisticated" human reasoning processes have been proposed to play opposing roles in the emergence of unpredictable collective behaviors like crowd panics, traffic jams, and market bubbles. While…

Physics and Society · Physics 2017-06-08 Seth Frey , Robert L. Goldstone

Recommender systems have become the dominant means of curating cultural content, significantly influencing individual cultural experience. Since recommender systems tend to optimize for personalized user experience, they can overlook…

Information Retrieval · Computer Science 2023-02-24 Andres Ferraro , Gustavo Ferreira , Fernando Diaz , Georgina Born

We aim to overcome the lack of diversity in responses of current dialogue systems and to develop a dialogue system that is engaging as a conversational partner. We propose a generator-evaluator model that evaluates multiple responses…

Computation and Language · Computer Science 2022-06-13 Ryoma Sakaeda , Daisuke Kawahara

This paper presents a novel conversational AI-enabled active ideation interface as a creative idea-generation tool to assist novice designers in mitigating the initial latency and ideation bottlenecks that are commonly observed. It is a…

Human-Computer Interaction · Computer Science 2025-04-16 B. Sankar , Dibakar Sen

Foundation models such as GPT-4 are fine-tuned to avoid unsafe or otherwise problematic behavior, such as helping to commit crimes or producing racist text. One approach to fine-tuning, called reinforcement learning from human feedback,…

Large Language Models (LLMs) have shown remarkable capabilities across tasks, yet they often require additional prompting techniques when facing complex problems. While approaches like self-correction and response selection have emerged as…

Computation and Language · Computer Science 2025-04-15 Zichong Li , Xinyu Feng , Yuheng Cai , Zixuan Zhang , Tianyi Liu , Chen Liang , Weizhu Chen , Haoyu Wang , Tuo Zhao

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

Computation and Language · Computer Science 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

The development and deployment of artificial intelligence (AI) systems, with their profound societal impacts, raise critical challenges for governance. Historically, technological innovations have been governed by concentrated expertise…

Computers and Society · Computer Science 2025-02-14 Lucile Ter-Minassian

Many celebrate the Internet's ability to connect individuals and facilitate collective action toward a common goal. While numerous systems have been designed to support particular aspects of collective action, few systems support…

Face-to-face interactions between police officers and the public affect both individual well-being and democratic legitimacy. Many government-public interactions are captured on video, including interactions between police officers and…

For humanity to maintain and expand its agency into the future, the most powerful systems we create must be those which act to align the future with the will of humanity. The most powerful systems today are massive institutions like…

Traditional survey-based political issue polling is becoming less tractable due to increasing costs and risk of bias associated with growing non-response rates and declining coverage of key demographic groups. With researchers and pollsters…

Computers and Society · Computer Science 2026-03-24 Eric Gong , Nathan E. Sanders , Bruce Schneier

In collaborative planning activities, since the agents are autonomous and heterogeneous, it is inevitable that conflicts arise in their beliefs during the planning process. In cases where such conflicts are relevant to the task at hand, the…

cmp-lg · Computer Science 2008-02-03 Jennifer Chu-Carroll , Sandra Carberry
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