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A review of over 160,000 customer cases indicates that about 90% of time is spent by the product support for solving around 10% of subset of tickets where a trivial solution may not exist. Many of these challenging cases require the support…

Artificial Intelligence · Computer Science 2025-01-03 Sherwin Varghese , James Tian

Most sequential recommendation models capture the features of consecutive items in a user-item interaction history. Though effective, their representation expressiveness is still hindered by the sparse learning signals. As a result, the…

Information Retrieval · Computer Science 2021-06-30 Xu Yuan , Hongshen Chen , Yonghao Song , Xiaofang Zhao , Zhuoye Ding , Zhen He , Bo Long

Understanding and keeping the customer happy is a central tenet of requirements engineering. Strategies to gather, analyze, and negotiate requirements are complemented by efforts to manage customer input after products have been deployed.…

Software Engineering · Computer Science 2020-10-14 Lloyd Montgomery , Daniela Damian , Tyson Bulmer , Shaikh Quader

Intelligent voice assistants, such as Apple Siri and Amazon Alexa, are widely used nowadays. These task-oriented dialogue systems require a semantic parsing module in order to process user utterances and understand the action to be…

Computation and Language · Computer Science 2024-09-11 Daniel Fernández-González

Sequence-to-sequence models have been widely used in end-to-end speech processing, for example, automatic speech recognition (ASR), speech translation (ST), and text-to-speech (TTS). This paper focuses on an emergent sequence-to-sequence…

Recurrent neural networks for session-based recommendation have attracted a lot of attention recently because of their promising performance. repeat consumption is a common phenomenon in many recommendation scenarios (e.g., e-commerce,…

Information Retrieval · Computer Science 2018-12-07 Pengjie Ren , Zhumin Chen , Jing Li , Zhaochun Ren , Jun Ma , Maarten de Rijke

Recently, sequential recommendation has emerged as a widely studied topic. Existing researches mainly design effective neural architectures to model user behavior sequences based on item IDs. However, this kind of approach highly relies on…

Information Retrieval · Computer Science 2022-06-07 Shanlei Mu , Yupeng Hou , Wayne Xin Zhao , Yaliang Li , Bolin Ding

Retrieval-augmented generation (RAG) agents are increasingly deployed to answer questions over local knowledge bases that cannot be centralized due to knowledge-sovereignty constraints. This results in two recurring failures in production:…

Multiagent Systems · Computer Science 2026-04-07 Feijie Wu , Zitao Li , Fei Wei , Yaliang Li , Bolin Ding , Jing Gao

Sequential recommendation (SR) is to accurately recommend a list of items for a user based on her current accessed ones. While new-coming users continuously arrive in the real world, one crucial task is to have inductive SR that can produce…

Information Retrieval · Computer Science 2021-02-01 Cheng Hsu , Cheng-Te Li

Transliteration is a key component of machine translation systems and software internationalization. This paper demonstrates that neural sequence-to-sequence models obtain state of the art or close to state of the art results on existing…

Computation and Language · Computer Science 2016-11-01 Mihaela Rosca , Thomas Breuel

Abstract numeration systems encode natural numbers using radix ordered words of an infinite regular language and linear recurrence sequences play a key role in their valuation. Sequence automata, which are deterministic finite automata with…

Formal Languages and Automata Theory · Computer Science 2025-05-05 Olivier Carton , Jean-Michel Couvreur , Martin Delacourt , Nicolas Ollinger

The area of Traffic Management (TM) is characterized by uncertainty, complexity, and imprecision. The complexity of software systems in the TM domain which contributes to a more challenging Requirements Engineering (RE) job mainly stems…

Software Engineering · Computer Science 2017-07-10 Mohammad Noaeen , Zahra Shakeri Hossein Abad , Behrouz Homayoun Far

Classic algorithms for sequential pattern discovery, return all frequent sequences present in a database, but, in general, only a few ones are interesting for the user. Languages based on regular expressions (RE) have been proposed to…

Databases · Computer Science 2008-11-25 Leticia Gomez , Bart Kuijpers , Alejandro Vaisman

Since sequential information plays an important role in modeling user behaviors, various sequential recommendation methods have been proposed. Methods based on Markov assumption are widely-used, but independently combine several most recent…

Information Retrieval · Computer Science 2016-09-20 Qiang Liu , Shu Wu , Diyi Wang , Zhaokang Li , Liang Wang

Sequential recommender systems (SRS) have gained increasing popularity due to their remarkable proficiency in capturing dynamic user preferences. In the current setup of SRS, a common configuration is to uniformly consider each historical…

Information Retrieval · Computer Science 2025-06-03 Hao Zhang , Mingyue Cheng , Zhiding Liu , Junzhe Jiang

In this paper, we transform tag recommendation into a word-based text generation problem and introduce a sequence-to-sequence model. The model inherits the advantages of LSTM-based encoder for sequential modeling and attention-based decoder…

Computation and Language · Computer Science 2019-12-03 Xuewen Shi , Heyan Huang , Shuyang Zhao , Ping Jian , Yi-Kun Tang

Travel Recommender Systems TRSs have been proposed to ease the burden of choice in the travel domain by providing valuable suggestions based on user preferences Despite the broad similarities in functionalities and data provided by TRSs…

Software Engineering · Computer Science 2024-07-17 Rickson Simioni Pereira , Claudio Di Sipio , Martina De Sanctis , Ludovico Iovino

This paper focuses on the Continual Test-Time Adaptation (CTTA) task, aiming to enable an agent to continuously adapt to evolving target domains while retaining previously acquired domain knowledge for effective reuse when those domains…

Computer Vision and Pattern Recognition · Computer Science 2025-12-29 JianChao Zhao , Chenhao Ding , Songlin Dong , Jiangyang Li , Qiang Wang , Yuhang He , Yihong Gong

This paper shows that sequential statistical analysis techniques can be generalised to the problem of selecting between alternative forecasting methods using scoring rules. A return to basic principles is necessary in order to show that…

Statistics Theory · Mathematics 2025-05-15 David T. Frazier , Donald S. Poskitt

Sequential recommendation systems predict the next interaction item based on users' past interactions, aligning recommendations with individual preferences. Leveraging the strengths of Large Language Models (LLMs) in knowledge comprehension…

Information Retrieval · Computer Science 2025-01-22 Xiaoyu Kong , Jiancan Wu , An Zhang , Leheng Sheng , Hui Lin , Xiang Wang , Xiangnan He
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