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Artificial intelligence (AI) systems are increasingly used for providing advice to facilitate human decision making in a wide range of domains, such as healthcare, criminal justice, and finance. Motivated by limitations of the current…

Artificial Intelligence · Computer Science 2023-07-04 Gali Noti , Yiling Chen

Public sector agencies are rapidly deploying AI systems to augment or automate critical decisions in real-world contexts like child welfare, criminal justice, and public health. A growing body of work documents how these AI systems often…

Human-Computer Interaction · Computer Science 2024-03-06 Anna Kawakami , Amanda Coston , Haiyi Zhu , Hoda Heidari , Kenneth Holstein

[Context] Engineering Artificial Intelligence (AI) software is a relatively new area with many challenges, unknowns, and limited proven best practices. Big companies such as Google, Microsoft, and Apple have provided a suite of recent…

Software Engineering · Computer Science 2023-01-26 Khlood Ahmad , Mohamed Abdelrazek , Chetan Arora , Muneera Bano , John Grundy

With the recent release of AI interaction guidelines from Apple, Google, and Microsoft, there is clearly interest in understanding the best practices in human-AI interaction. However, industry standards are not determined by a single…

Human-Computer Interaction · Computer Science 2020-10-23 Austin P. Wright , Zijie J. Wang , Haekyu Park , Grace Guo , Fabian Sperrle , Mennatallah El-Assady , Alex Endert , Daniel Keim , Duen Horng Chau

The progress in generative AI has fueled AI-powered tools like co-pilots and assistants to provision better guidance, particularly during data analysis. However, research on guidance has not yet examined the perceived efficacy of the source…

Human-Computer Interaction · Computer Science 2025-02-04 Arpit Narechania , Alex Endert , Atanu R Sinha

AI-powered educational technologies have demonstrated measurable benefits for learners, but their design and evaluation have largely centered on K-12 contexts. As a result, many AI-supported learning systems remain poorly aligned with the…

AI-supported tools can help learners overcome challenges in programming education by providing adaptive assistance. However, existing research often focuses on individual tools rather than deriving broader design recommendations. A key…

Human-Computer Interaction · Computer Science 2025-03-04 Zihan Wu , Yicheng Tang , Barbara Ericson

As AI systems become increasingly capable and autonomous, domain experts' roles are shifting from performing tasks themselves to overseeing AI-generated outputs. Such oversight is critical, as undetected errors can have serious consequences…

Human-Computer Interaction · Computer Science 2026-03-05 Cedric Faas , Sophie Kerstan , Richard Uth , Markus Langer , Anna Maria Feit

Recently, there has been growing attention on behalf of both academic and practice communities towards the ability of Artificial Intelligence (AI) systems to operate responsibly and ethically. As a result, a plethora of frameworks and…

Computers and Society · Computer Science 2024-07-18 Maria Teresa Baldassarre , Domenico Gigante , Marcos Kalinowski , Azzurra Ragone , Sara Tibidò

In decision support applications of AI, the AI algorithm's output is framed as a suggestion to a human user. The user may ignore this advice or take it into consideration to modify their decision. With the increasing prevalence of such…

Artificial Intelligence · Computer Science 2022-06-03 Kailas Vodrahalli , Roxana Daneshjou , Tobias Gerstenberg , James Zou

Human-AI interfaces play a pivotal role in integrating clinicians' expertise with artificial intelligence to enhance both healthcare practice and research. However, designing effective interfaces in this domain remains a significant…

Human-Computer Interaction · Computer Science 2026-01-21 Rui Sheng , Chuhan Shi , Sobhan Lotfi , Shiyi Liu , Adam Perer , Huamin Qu , Furui Cheng

Despite the widespread use of artificial intelligence (AI), designing user experiences (UX) for AI-powered systems remains challenging. UX designers face hurdles understanding AI technologies, such as pre-trained language models, as design…

Human-Computer Interaction · Computer Science 2023-02-22 Q. Vera Liao , Hariharan Subramonyam , Jennifer Wang , Jennifer Wortman Vaughan

Fervent calls for more robust governance of the harms associated with artificial intelligence (AI) are leading to the adoption around the world of what regulatory scholars have called a management-based approach to regulation. Recent…

Artificial Intelligence · Computer Science 2024-06-28 Cary Coglianese , Colton R. Crum

In reaction to growing concerns about the potential harms of artificial intelligence (AI), societies have begun to demand more transparency about how AI models and systems are created and used. To address these concerns, several efforts…

Computers and Society · Computer Science 2024-03-13 David Piorkowski , John Richards , Michael Hind

In the past few years, several large companies have published ethical principles of Artificial Intelligence (AI). National governments, the European Commission, and inter-governmental organizations have come up with requirements to ensure…

Computers and Society · Computer Science 2020-05-06 Richard Benjamins

Recent advancements in AI technology have seen researchers and industry professionals actively exploring the application of AI tools in legal workflows. Despite this prevailing trend, legal practitioners found that AI tools had limited…

Human-Computer Interaction · Computer Science 2025-04-14 Jiarui Guan , Ruishi Zou , Jiajun Zhang , Kimpan Xin , Bingsu He , Zhuhe Zhang , Chen Ye

The rapid development of artificial intelligence (AI) has fundamentally transformed creative work practices in the design industry. Existing studies have identified both opportunities and challenges for creative practitioners in their…

Human-Computer Interaction · Computer Science 2025-09-30 Nami Ogawa , Yuki Okafuji , Yuji Hatada , Jun Baba

Artificial Intelligence is being employed by humans to collaboratively solve complicated tasks for search and rescue, manufacturing, etc. Efficient teamwork can be achieved by understanding user preferences and recommending different…

Information Retrieval · Computer Science 2023-01-20 Lakshita Dodeja , Pradyumna Tambwekar , Erin Hedlund-Botti , Matthew Gombolay

Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences.…

Computers and Society · Computer Science 2020-08-24 Laura Schelenz , Avi Segal , Kobi Gal

The increasing integration of AI-powered tools into expert workflows, such as medicine, law, and finance, raises a critical question: how does AI involvement influence a user's trust in the human expert, the AI system, and their…

Human-Computer Interaction · Computer Science 2026-02-13 Dennis Kim , Roya Daneshi , Bruce Draper , Sarath Sreedharan
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