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Intent detection with semantically similar fine-grained intents is a challenging task. To address it, we reformulate intent detection as a question-answering retrieval task by treating utterances and intent names as questions and answers.…

Computation and Language · Computer Science 2023-03-22 Asaf Yehudai , Matan Vetzler , Yosi Mass , Koren Lazar , Doron Cohen , Boaz Carmeli

Customers interacting with product search engines are increasingly formulating information-seeking queries. Frequently Asked Question (FAQ) retrieval aims to retrieve common question-answer pairs for a user query with question intent.…

Computation and Language · Computer Science 2023-06-07 Zhiyu Chen , Jason Choi , Besnik Fetahu , Oleg Rokhlenko , Shervin Malmasi

Frequently Asked Question (FAQ) retrieval is an important task where the objective is to retrieve an appropriate Question-Answer (QA) pair from a database based on a user's query. We propose a FAQ retrieval system that considers the…

Information Retrieval · Computer Science 2019-05-27 Wataru Sakata , Tomohide Shibata , Ribeka Tanaka , Sadao Kurohashi

Frequently asked question (FAQ) retrieval, with the purpose of providing information on frequent questions or concerns, has far-reaching applications in many areas, where a collection of question-answer (Q-A) pairs compiled a priori can be…

Artificial Intelligence · Computer Science 2020-10-28 Wen-Ting Tseng , Tien-Hong Lo , Yung-Chang Hsu , Berlin Chen

Large-scale multi-tenant retrieval systems generate extensive query logs but lack curated relevance labels for effective domain adaptation, resulting in substantial underutilized "dark data". This challenge is compounded by the high cost of…

In the domain of question-answering in NLP, the retrieval of Frequently Asked Questions (FAQ) is an important sub-area which is well researched and has been worked upon for many languages. Here, in response to a user query, a retrieval…

Information Retrieval · Computer Science 2024-03-04 Debopriyo Banerjee , Mausam Jain , Ashish Kulkarni

Intent detection is a crucial component of modern conversational systems, since accurately identifying user intent at the beginning of a conversation is essential for generating effective responses. Recent efforts have focused on studying…

Computation and Language · Computer Science 2025-09-09 Liang Zhang , Yuan Li , Shijie Zhang , Zheng Zhang , Xitong Li

Transformer-based language models have achieved remarkable success in few-shot in-context learning and drawn a lot of research interest. However, these models' performance greatly depends on the choice of the example prompts and also has…

Computation and Language · Computer Science 2023-06-21 Genta Indra Winata , Liang-Kang Huang , Soumya Vadlamannati , Yash Chandarana

Few-shot object detection aims to detect instances of specific categories in a query image with only a handful of support samples. Although this takes less effort than obtaining enough annotated images for supervised object detection, it…

Computer Vision and Pattern Recognition · Computer Science 2021-09-17 Hojun Lee , Myunggi Lee , Nojun Kwak

Multi-task learning holds the promise of less data, parameters, and time than training of separate models. We propose a method to automatically search over multi-task architectures while taking resource constraints into consideration. We…

Machine Learning · Computer Science 2019-08-14 Alejandro Newell , Lu Jiang , Chong Wang , Li-Jia Li , Jia Deng

Few-shot Semantic Segmentation addresses the challenge of segmenting objects in query images with only a handful of annotated examples. However, many previous state-of-the-art methods either have to discard intricate local semantic features…

Computer Vision and Pattern Recognition · Computer Science 2025-11-06 Amirreza Fateh , Mohammad Reza Mohammadi , Mohammad Reza Jahed Motlagh

Semantic search for candidate retrieval is an important yet neglected problem in retrieval-based Chatbots, which aims to select a bunch of candidate responses efficiently from a large pool. The existing bottleneck is to ensure the model…

Computation and Language · Computer Science 2022-08-24 Libin Shi , Kai Zhang , Wenge Rong

Few-shot learning arises in important practical scenarios, such as when a natural language understanding system needs to learn new semantic labels for an emerging, resource-scarce domain. In this paper, we explore retrieval-based methods…

Computation and Language · Computer Science 2021-04-14 Dian Yu , Luheng He , Yuan Zhang , Xinya Du , Panupong Pasupat , Qi Li

Understanding and classifying query intents can improve retrieval effectiveness by helping align search results with the motivations behind user queries. However, existing intent taxonomies are typically derived from system log data and…

Information Retrieval · Computer Science 2026-01-21 Melanie A. Kilian , David Elsweiler

Parameter Efficient Fine-Tuning (PEFT) methods have been extensively utilized in Large Language Models (LLMs) to improve the down-streaming tasks without the cost of fine-tuing the whole LLMs. Recent studies have shown how to effectively…

Computation and Language · Computer Science 2024-04-15 Zhiyuan Peng , Xuyang Wu , Qifan Wang , Sravanthi Rajanala , Yi Fang

In today's fast-paced industry, professionals face the challenge of summarizing a large number of documents and extracting vital information from them on a daily basis. These metrics are frequently hidden away in tables and/or their nested…

Computation and Language · Computer Science 2024-03-29 Che Guan , Mengyu Huang , Peng Zhang

Few-shot Continual Relation Extraction is a crucial challenge for enabling AI systems to identify and adapt to evolving relationships in dynamic real-world domains. Traditional memory-based approaches often overfit to limited samples,…

Computation and Language · Computer Science 2025-03-03 Nguyen Xuan Thanh , Anh Duc Le , Quyen Tran , Thanh-Thien Le , Linh Ngo Van , Thien Huu Nguyen

Neural network models recently proposed for question answering (QA) primarily focus on capturing the passage-question relation. However, they have minimal capability to link relevant facts distributed across multiple sentences which is…

Computation and Language · Computer Science 2018-01-26 Souvik Kundu , Hwee Tou Ng

In aspect-based sentiment analysis, most existing methods either focus on aspect/opinion terms extraction or aspect terms categorization. However, each task by itself only provides partial information to end users. To generate more detailed…

Computation and Language · Computer Science 2017-07-03 Wenya Wang , Sinno Jialin Pan , Daniel Dahlmeier

Modern consumer banking applications require accurate and efficient retrieval of information in response to user queries. Mapping user utterances to the most relevant Frequently Asked Questions (FAQs) is a crucial component of these…

Artificial Intelligence · Computer Science 2025-10-17 Mahmood Hegazy , Aaron Rodrigues , Azzam Naeem
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