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Consistency is a long standing issue faced by dialogue models. In this paper, we frame the consistency of dialogue agents as natural language inference (NLI) and create a new natural language inference dataset called Dialogue NLI. We…

Computation and Language · Computer Science 2019-01-21 Sean Welleck , Jason Weston , Arthur Szlam , Kyunghyun Cho

Neural abstractive summarization models are prone to generate summaries which are factually inconsistent with their source documents. Previous work has introduced the task of recognizing such factual inconsistency as a downstream…

Computation and Language · Computer Science 2022-05-13 Prasetya Ajie Utama , Joshua Bambrick , Nafise Sadat Moosavi , Iryna Gurevych

The task of natural language inference (NLI) is to identify the relation between the given premise and hypothesis. While recent NLI models achieve very high performance on individual datasets, they fail to generalize across similar…

Computation and Language · Computer Science 2019-09-20 Nafise Sadat Moosavi , Prasetya Ajie Utama , Andreas Rücklé , Iryna Gurevych

In the summarization domain, a key requirement for summaries is to be factually consistent with the input document. Previous work has found that natural language inference (NLI) models do not perform competitively when applied to…

Computation and Language · Computer Science 2021-11-19 Philippe Laban , Tobias Schnabel , Paul N. Bennett , Marti A. Hearst

Despite the recent advances in abstractive text summarization, current summarization models still suffer from generating factually inconsistent summaries, reducing their utility for real-world application. We argue that the main reason for…

Computation and Language · Computer Science 2023-10-16 Polina Zablotskaia , Misha Khalman , Rishabh Joshi , Livio Baldini Soares , Shoshana Jakobovits , Joshua Maynez , Shashi Narayan

Dialogue summarization is abstractive in nature, making it suffer from factual errors. The factual correctness of summaries has the highest priority before practical applications. Many efforts have been made to improve faithfulness in text…

Computation and Language · Computer Science 2022-10-24 Bin Wang , Chen Zhang , Yan Zhang , Yiming Chen , Haizhou Li

Dialogue summarization aims to provide a concise and coherent summary of conversations between multiple speakers. While recent advancements in language models have enhanced this process, summarizing dialogues accurately and faithfully…

Computation and Language · Computer Science 2024-09-17 Eunice Akani , Benoit Favre , Frederic Bechet , Romain Gemignani

Despite demonstrating remarkable performance across a wide range of tasks, large language models (LLMs) have also been found to frequently produce outputs that are incomplete or selectively omit key information. In sensitive domains, such…

Computation and Language · Computer Science 2026-05-11 Adam Dejl , James Barry , Alessandra Pascale , Javier Carnerero Cano

Abstractive summarization has enjoyed renewed interest in recent years, thanks to pre-trained language models and the availability of large-scale datasets. Despite promising results, current models still suffer from generating factually…

Computation and Language · Computer Science 2024-01-08 Roee Aharoni , Shashi Narayan , Joshua Maynez , Jonathan Herzig , Elizabeth Clark , Mirella Lapata

Factual inconsistencies in generated summaries severely limit the practical applications of abstractive dialogue summarization. Although significant progress has been achieved by using pre-trained models, substantial amounts of hallucinated…

Computation and Language · Computer Science 2023-05-10 Xiangru Tang , Arjun Nair , Borui Wang , Bingyao Wang , Jai Desai , Aaron Wade , Haoran Li , Asli Celikyilmaz , Yashar Mehdad , Dragomir Radev

LLMs (Large Language Models) usually interact with users in the form of dialogue and generate responses following their instructions, which naturally require dialogue comprehension abilities. However, dialogue comprehension is a general…

Computation and Language · Computer Science 2024-04-02 Shuaijie She , Shujian Huang , Xingyun Wang , Yanke Zhou , Jiajun Chen

We explore the need for more comprehensive and precise evaluation techniques for generative artificial intelligence (GenAI) in text summarization tasks, specifically in the area of opinion summarization. Traditional methods, which leverage…

Computation and Language · Computer Science 2026-02-10 Leandro Anghinoni , Jorge Sanchez

Consistency is one of the major challenges faced by dialogue agents. A human-like dialogue agent should not only respond naturally, but also maintain a consistent persona. In this paper, we exploit the advantages of natural language…

Artificial Intelligence · Computer Science 2021-03-23 Haoyu Song , Wei-Nan Zhang , Jingwen Hu , Ting Liu

Factual consistency is an important quality in dialogue summarization. Large language model (LLM)-based automatic text summarization models generate more factually consistent summaries compared to those by smaller pretrained language…

Computation and Language · Computer Science 2024-06-24 Rongxin Zhu , Jey Han Lau , Jianzhong Qi

Lack of factual correctness is an issue that still plagues state-of-the-art summarization systems despite their impressive progress on generating seemingly fluent summaries. In this paper, we show that factual inconsistency can be caused by…

Computation and Language · Computer Science 2024-01-22 Asish Ghoshal , Arash Einolghozati , Ankit Arun , Haoran Li , Lili Yu , Vera Gor , Yashar Mehdad , Scott Wen-tau Yih , Asli Celikyilmaz

Natural Language Inference (NLI) models frequently rely on spurious correlations rather than semantic reasoning. Existing mitigation strategies often incur high annotation costs or trigger catastrophic forgetting during fine-tuning. We…

Computation and Language · Computer Science 2025-12-23 Christopher Román Jaimes

Reproducibility in scientific research, particularly within the realm of natural language processing (NLP), is essential for validating and verifying the robustness of experimental findings. This paper delves into the reproduction and…

Computation and Language · Computer Science 2024-10-22 Yugandhar Reddy Gogireddy , Jithendra Reddy Gogireddy

We explore the task of improving persona consistency of dialogue agents. Recent models tackling consistency often train with additional Natural Language Inference (NLI) labels or attach trained extra modules to the generative agent for…

Computation and Language · Computer Science 2020-10-07 Hyunwoo Kim , Byeongchang Kim , Gunhee Kim

Detecting factual inconsistency for long document summarization remains challenging, given the complex structure of the source article and long summary length. In this work, we study factual inconsistency errors and connect them with a line…

Computation and Language · Computer Science 2025-02-11 Yang Zhong , Diane Litman

Neural knowledge-grounded generative models for dialogue often produce content that is factually inconsistent with the knowledge they rely on, making them unreliable and limiting their applicability. Inspired by recent work on evaluating…

Computation and Language · Computer Science 2021-09-10 Or Honovich , Leshem Choshen , Roee Aharoni , Ella Neeman , Idan Szpektor , Omri Abend
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