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We describe experiments towards building a conversational digital assistant that considers the preferred conversational style of the user. In particular, these experiments are designed to measure whether users prefer and trust an assistant…

Human-Computer Interaction · Computer Science 2019-04-04 Katherine Metcalf , Barry-John Theobald , Garrett Weinberg , Robert Lee , Ing-Marie Jonsson , Russ Webb , Nicholas Apostoloff

Educational chatbots come with a promise of interactive and personalized learning experiences, yet their development has been limited by the restricted free interaction capabilities of available platforms and the difficulty of encoding…

Conversational Assistants (CA) are increasingly supporting human workers in knowledge management. Traditionally, CAs respond in specific ways to predefined user intents and conversation patterns. However, this rigidness does not handle the…

Human-Computer Interaction · Computer Science 2024-07-15 Samuel Kernan Freire , Chaofan Wang , Evangelos Niforatos

Programming assistants powered by large language models (LLMs) have become widely available, with conversational assistants like ChatGPT particularly accessible to novice programmers. However, varied tool capabilities and inconsistent…

Human-Computer Interaction · Computer Science 2026-03-02 Gabrielle O'Brien , Antonio Pedro Santos Alves , Sebastian Baltes , Grischa Liebel , Mircea Lungu , Marcos Kalinowski

While Large Language Models (LLMs) are being quickly adapted to many domains, including healthcare, their strengths and pitfalls remain under-explored. In our study, we examine the effects of prompt engineering to guide Large Language…

Computation and Language · Computer Science 2024-09-04 Daniil Filienko , Yinzhou Wang , Caroline El Jazmi , Serena Xie , Trevor Cohen , Martine De Cock , Weichao Yuwen

This paper discusses the potential for creating academic resources (tools, data, and evaluation approaches) to support research in conversational search, by focusing on realistic information needs and conversational interactions.…

ChatGPT is a type of artificial intelligence language model that uses deep learning algorithms to generate human-like responses to text-based prompts. The introduction of the latest ChatGPT version in November of 2022 has caused shockwaves…

Computers and Society · Computer Science 2023-05-02 Mohammad Fraiwan , Natheer Khasawneh

The rise of (multimodal) large language models (LLMs) has shed light on software agent -- where software can understand and follow user instructions in natural language. However, existing approaches such as API-based and GUI-based agents…

Software Engineering · Computer Science 2025-02-10 Mengwei Xu

ChatGPT, as a language model based on large-scale pre-training, has exerted a profound influence on the domain of machine translation. In ChatGPT, a "Prompt" refers to a segment of text or instruction employed to steer the model towards…

Computation and Language · Computer Science 2024-06-05 Hui Jiao , Bei Peng , Lu Zong , Xiaojun Zhang , Xinwei Li

Large language model performance can be improved in a large number of ways. Many such techniques, like fine-tuning or advanced tool usage, are time-intensive and expensive. Although prompt engineering is significantly cheaper and often…

Computation and Language · Computer Science 2025-06-03 Philipp Schoenegger , Cameron R. Jones , Philip E. Tetlock , Barbara Mellers

Question answering platforms, such as Stack Overflow, have impacted substantially how developers search for solutions for their programming problems. The crowd knowledge content available from such platforms has also been used to leverage…

Software Engineering · Computer Science 2021-03-18 Liliane do Nascimento Vale , Marcelo de Almeida Maia

The use of generative AI (GenAI) tools has fundamentally transformed software development. Central to this shift is prompt engineering, the practice of crafting textual prompts to guide GenAI tools in generating useful content. Although…

Software Engineering · Computer Science 2026-01-26 Daniel Otten , Trevor Stalnaker , Nathan Wintersgill , Oscar Chaparro , Denys Poshyvanyk

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…

Human-Computer Interaction · Computer Science 2020-01-03 Kennedy Ralston , Yuhao Chen , Haruna Isah , Farhana Zulkernine

Dialog modelling faces a difficult trade-off. Models are trained on a large amount of text, yet their responses need to be limited to a desired scope and style of a dialog agent. Because the datasets used to achieve the former contain…

Computation and Language · Computer Science 2022-09-23 Josef Valvoda , Yimai Fang , David Vandyke

Chat LLMs such as GPT-3.5-turbo and GPT-4 have shown promise in assisting humans in coding, particularly by enabling them to conversationally provide feedback. However, current approaches assume users have expert debugging skills, limiting…

Human-Computer Interaction · Computer Science 2024-10-10 Hao Yan , Thomas D. Latoza , Ziyu Yao

Large language models (LLMs) have shown promise for automated source-code translation, a capability critical to software migration, maintenance, and interoperability. Yet comparative evidence on how model choice, prompt design, and prompt…

Software Engineering · Computer Science 2025-09-17 Aamer Aljagthami , Mohammed Banabila , Musab Alshehri , Mohammed Kabini , Mohammad D. Alahmadi

Large Language Models (LLMs) have emerged as coding assistants, capable of generating source code from natural language prompts. With the increasing adoption of LLMs in software development, academic research and industry based projects are…

Software developers use natural language to interact not only with other humans, but increasingly also with chatbots. These interactions have different properties and flow differently based on what goal the developer wants to achieve and…

Software Engineering · Computer Science 2024-05-22 Ranim Khojah , Francisco Gomes de Oliveira Neto , Philipp Leitner

This thesis investigates whether large language models (LLMs) can be guided to simulate a consistent personality through prompt engineering. The study explores this concept within the context of a chatbot designed for Speech-Language…

Human-Computer Interaction · Computer Science 2025-10-09 Tailon D. Jackson , Byunggu Yu

Chatbot is a technology that is used to mimic human behavior using natural language. There are different types of Chatbot that can be used as conversational agent in various business domains in order to increase the customer service and…

Computation and Language · Computer Science 2020-07-09 Nazakat Ali