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Explainable artificial intelligence (XAI) has predominantly focused on generating model-centric explanations that approximate the behavior of black-box models. However, such explanations often overlook a fundamental aspect of…

Machine Learning · Computer Science 2026-04-22 Salvatore Greco , Jacek Karolczak , Roman Słowiński , Jerzy Stefanowski

Explaining firm decisions made by algorithms in customer-facing applications is increasingly required by regulators and expected by customers. While the emerging field of Explainable Artificial Intelligence (XAI) has mainly focused on…

Human-Computer Interaction · Computer Science 2021-07-07 Yanou Ramon , Tom Vermeire , Olivier Toubia , David Martens , Theodoros Evgeniou

Explainable AI (XAI) techniques aim to provide insights into predictive models and enhance user performance, yet they often fall short of these expectations. Conversational XAI assistants promise to overcome such limitations, but empirical…

Machine Learning · Computer Science 2026-05-21 Sven Kruschel , Julian Rosenberger , Lasse Bohlen , Mathias Kraus , Patrick Zschech

Artificial intelligence models encounter significant challenges due to their black-box nature, particularly in safety-critical domains such as healthcare, finance, and autonomous vehicles. Explainable Artificial Intelligence (XAI) addresses…

Artificial Intelligence · Computer Science 2025-03-14 Melkamu Mersha , Khang Lam , Joseph Wood , Ali AlShami , Jugal Kalita

It is often argued that effective human-centered explainable artificial intelligence (XAI) should resemble human reasoning. However, empirical investigations of how concepts from cognitive science can aid the design of XAI are lacking.…

Human-Computer Interaction · Computer Science 2025-02-05 Balint Gyevnar , Stephanie Droop , Tadeg Quillien , Shay B. Cohen , Neil R. Bramley , Christopher G. Lucas , Stefano V. Albrecht

The field of Explainable AI (XAI) offers a wide range of techniques for making complex models interpretable. Yet, in practice, generating meaningful explanations is a context-dependent task that requires intentional design choices to ensure…

Computers and Society · Computer Science 2025-08-14 Ruchira Dhar , Stephanie Brandl , Ninell Oldenburg , Anders Søgaard

This paper proposes an alternative approach to the basic taxonomy of explanations produced by explainable artificial intelligence techniques. Methods of Explainable Artificial Intelligence (XAI) were developed to answer the question why a…

Artificial Intelligence · Computer Science 2023-01-31 Sven Nomm

Explainable Artificial Intelligence (XAI) systems, including intelligent agents, must be able to explain their internal decisions, behaviours and reasoning that produce their choices to the humans (or other systems) with which they…

Artificial Intelligence · Computer Science 2020-09-15 Mariela Morveli-Espinoza , Ayslan Possebom , Cesar Augusto Tacla

The goal of explainable Artificial Intelligence (XAI) is to generate human-interpretable explanations, but there are no computationally precise theories of how humans interpret AI generated explanations. The lack of theory means that…

Artificial Intelligence · Computer Science 2022-06-10 Scott Cheng-Hsin Yang , Tomas Folke , Patrick Shafto

The goal of Explainable AI (XAI) is to design methods to provide insights into the reasoning process of black-box models, such as deep neural networks, in order to explain them to humans. Social science research states that such…

Artificial Intelligence · Computer Science 2024-07-24 Van Bach Nguyen , Jörg Schlötterer , Christin Seifert

Despite explainable AI (XAI) has recently become a hot topic and several different approaches have been developed, there is still a widespread belief that it lacks a convincing unifying foundation. On the other hand, over the past…

Artificial Intelligence · Computer Science 2024-07-29 Martina Mattioli , Antonio Emanuele Cinà , Marcello Pelillo

The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective…

Human-Computer Interaction · Computer Science 2022-10-11 Ruben S. Verhagen , Siddharth Mehrotra , Mark A. Neerincx , Catholijn M. Jonker , Myrthe L. Tielman

Explainable Artificial Intelligence (XAI) aims to provide insights into the decision-making process of AI models, allowing users to understand their results beyond their decisions. A significant goal of XAI is to improve the performance of…

Artificial Intelligence · Computer Science 2023-06-12 Andrea Apicella , Luca Di Lorenzo , Francesco Isgrò , Andrea Pollastro , Roberto Prevete

Explainability has been a challenge in AI for as long as AI has existed. With the recently increased use of AI in society, it has become more important than ever that AI systems would be able to explain the reasoning behind their results…

Artificial Intelligence · Computer Science 2020-09-30 Kary Främling

Explainable AI (XAI) aims to provide insights into the decisions made by AI models. To date, most XAI approaches provide only one-time, static explanations, which cannot cater to users' diverse knowledge levels and information needs.…

Human-Computer Interaction · Computer Science 2025-03-24 Tong Zhang , Mengao Zhang , Wei Yan Low , X. Jessie Yang , Boyang Li

In today's data-driven era, computational systems generate vast amounts of data that drive the digital transformation of industries, where Artificial Intelligence (AI) plays a key role. Currently, the demand for eXplainable AI (XAI) has…

Artificial Intelligence · Computer Science 2025-03-07 Georgios Makridis , Vasileios Koukos , Georgios Fatouros , Dimosthenis Kyriazis

Although several post-hoc methods for explainable AI have been developed, most are static and neglect the user perspective, limiting their effectiveness for the target audience. In response, we developed the interactive explainable…

Artificial Intelligence · Computer Science 2025-06-27 Pauline Speckmann , Mario Nadj , Christian Janiesch

Explainable AI (XAI) aims to bridge the gap between complex algorithmic systems and human stakeholders. Current discourse often examines XAI in isolation as either a technological tool, user interface, or policy mechanism. This paper…

Computers and Society · Computer Science 2023-11-28 Joshua L. M. Brand , Luca Nannini

Explanations are hypothesized to improve human understanding of machine learning models and achieve a variety of desirable outcomes, ranging from model debugging to enhancing human decision making. However, empirical studies have found…

Artificial Intelligence · Computer Science 2023-05-02 Chacha Chen , Shi Feng , Amit Sharma , Chenhao Tan

Strategies based on Explainable Artificial Intelligence (XAI) have promoted better human interpretability of the results of black box models. This opens up the possibility of questioning whether explanations created by XAI methods meet…

Machine Learning · Computer Science 2024-07-08 José Ribeiro , Níkolas Carneiro , Ronnie Alves