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AI systems crucially rely on human ratings, but these ratings are often aggregated, obscuring the inherent diversity of perspectives in real-world phenomenon. This is particularly concerning when evaluating the safety of generative AI,…

Conversational AI systems exhibit a level of human-like behavior that promises to have profound impacts on many aspects of daily life -- how people access information, create content, and seek social support. Yet these models have also…

Human-Computer Interaction · Computer Science 2023-06-21 Christopher M. Homan , Greg Serapio-Garcia , Lora Aroyo , Mark Diaz , Alicia Parrish , Vinodkumar Prabhakaran , Alex S. Taylor , Ding Wang

Ensuring the safety of Generative AI requires a nuanced understanding of pluralistic viewpoints. In this paper, we introduce a novel data-driven approach for analyzing ordinal safety ratings in pluralistic settings. Specifically, we address…

As generative AI models such as large language models (LLMs) become more pervasive, ensuring the safety, robustness, and overall trustworthiness of these systems is paramount. However, AI is currently facing a reproducibility crisis driven…

Machine Learning · Computer Science 2026-05-14 Deepak Pandita , Flip Korn , Chris Welty , Christopher M. Homan

Machine learning approaches often require training and evaluation datasets with a clear separation between positive and negative examples. This risks simplifying and even obscuring the inherent subjectivity present in many tasks. Preserving…

Human-Computer Interaction · Computer Science 2023-06-21 Lora Aroyo , Alex S. Taylor , Mark Diaz , Christopher M. Homan , Alicia Parrish , Greg Serapio-Garcia , Vinodkumar Prabhakaran , Ding Wang

Human feedback is essential for building human-centered AI systems across domains where disagreement is prevalent, such as AI safety, content moderation, or sentiment analysis. Many disagreements, particularly in politically charged…

The use of large language models like ChatGPT in code review offers promising efficiency gains but also raises concerns about correctness and safety. Existing evaluation methods for code review generation either rely on automatic…

Software Engineering · Computer Science 2025-12-18 Robert Heumüller , Frank Ortmeier

In this paper, we study how different Reddit communities discuss generative AI in high school education, focusing on learning, academic integrity, AI detection, and emotional framing. Using 3,789 posts from five education-related…

Computers and Society · Computer Science 2026-03-27 Parth Gaba , Emiliano De Cristofaro

Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…

Computation and Language · Computer Science 2023-05-25 Tiziano Labruna , Sofia Brenna , Andrea Zaninello , Bernardo Magnini

Human annotation plays a core role in machine learning -- annotations for supervised models, safety guardrails for generative models, and human feedback for reinforcement learning, to cite a few avenues. However, the fact that many of these…

Do LLMs align with human perceptions of safety? We study this question via annotation alignment, the extent to which LLMs and humans agree when annotating the safety of user-chatbot conversations. We leverage the recent DICES dataset (Aroyo…

Computation and Language · Computer Science 2024-10-08 Rajiv Movva , Pang Wei Koh , Emma Pierson

Linguistic pragmatics state that a conversation's underlying speech acts can constrain the type of response which is appropriate at each turn in the conversation. When generating dialogue responses, neural dialogue agents struggle to…

Computation and Language · Computer Science 2023-04-07 Katherine Stasaski , Marti A. Hearst

Understanding what constitutes safety in AI-generated content is complex. While developers often rely on predefined taxonomies, real-world safety judgments also involve personal, social, and cultural perceptions of harm. This paper examines…

Despite recent advances in understanding the capabilities and limits of generative artificial intelligence (GenAI) models, we are just beginning to understand their capacity to assess and reason about the veracity of content. We evaluate…

Artificial Intelligence · Computer Science 2025-02-27 Yuehong Cassandra Tai , Khushi Navin Patni , Nicholas Daniel Hemauer , Bruce Desmarais , Yu-Ru Lin

Many important decisions in our everyday lives, such as authentication via biometric models, are made by Artificial Intelligence (AI) systems. These can be in poor alignment with human expectations, and testing them on clear-cut existing…

Human-Computer Interaction · Computer Science 2024-09-20 Lukas Mecke , Daniel Buschek , Uwe Gruenefeld , Florian Alt

Generative artificial intelligence (AI) holds enormous potential to revolutionize decision-making processes, from everyday to high-stake scenarios. By leveraging generative AI, humans can benefit from data-driven insights and predictions,…

General Economics · Economics 2024-02-19 Valerio Capraro , Roberto Di Paolo , Veronica Pizziol

Human annotated data is the cornerstone of today's artificial intelligence efforts, yet data labeling processes can be complicated and expensive, especially when human labelers disagree with each other. The current work practice is to use…

Human-Computer Interaction · Computer Science 2021-12-09 Yisi Sang , Jeffrey Stanton

This study is among the first to develop different prototypes of generative artificial intelligence (GenAI) chatbots powered by GPT-4 to communicate hurricane preparedness information to diverse residents. Drawing from the Computers Are…

Computation and Language · Computer Science 2025-02-04 Xinyan Zhao , Yuan Sun , Wenlin Liu , Chau-Wai Wong

Understanding the sources of variability in annotations is crucial for developing fair NLP systems, especially for tasks like sexism detection where demographic bias is a concern. This study investigates the extent to which annotator…

Computation and Language · Computer Science 2025-07-29 Hadi Mohammadi , Tina Shahedi , Pablo Mosteiro , Massimo Poesio , Ayoub Bagheri , Anastasia Giachanou

We aim to overcome the lack of diversity in responses of current dialogue systems and to develop a dialogue system that is engaging as a conversational partner. We propose a generator-evaluator model that evaluates multiple responses…

Computation and Language · Computer Science 2022-06-13 Ryoma Sakaeda , Daisuke Kawahara
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