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The gig economy is characterized by short-term contract work completed by independent workers who are paid to perform "gigs", and who have control over when, whether and how they conduct work. Gig economy platforms (e.g., Uber, Lyft,…
Gig workers, and the products and services they provide, play an increasingly ubiquitous role in our daily lives. But despite growing evidence suggesting that worker well-being in gig economy platforms have become significant societal…
We advance gender-inclusive research within the CSCW field by investigating the long-term gendered experiences of online freelancers on digital labor platforms. The prevalence of gender-based inequalities has attracted significant attention…
The wide adoption of platformized work has generated remarkable advancements in the labor patterns and mobility of modern society. Underpinning such progress, gig workers are exposed to unprecedented challenges and accountabilities: lack of…
The proliferating adoption of platform-based gig work increasingly raises concerns for worker conditions. Past studies documented how platforms leveraged design to exploit labor, withheld information to generate power asymmetries, and left…
Software crowdsourcing platforms employ extrinsic rewards such as rating or ranking systems to motivate workers. Such rating systems are noisy and provide limited knowledge about workers' preferences and performance. To develop better…
How does the number of collaborators affect individual productivity? Results of prior research have been conflicting, with some studies reporting an increase in individual productivity as the number of collaborators grows, while other…
General-purpose crowdsourcing platforms are increasingly being harnessed for creative work. The platforms' potential for creative work is clearly identified, but the workers' perspectives on such work have not been extensively documented.…
The success of software crowdsourcing depends on active and trustworthy pool of worker supply. The uncertainty of crowd workers' behaviors makes it challenging to predict workers' success and plan accordingly. In a competitive crowdsourcing…
This paper is about the possible negative impact of excessive collaboration on the performance of top employees. With the rise of participatory culture and developments in communications technology, management practices require greater…
Collaborative activities among knowledge workers such as software developers underlie the development of modern society, but the in-depth understanding of their behavioral patterns in open online communities is very challenging. The…
As independently-contracted employees, gig workers disproportionately suffer the consequences of workplace surveillance, which include increased pressures to work, breaches of privacy, and decreased digital autonomy. Despite the negative…
Most generative AI tools prioritize individual productivity and personalization, with limited support for collaboration. Designed for traditional workplaces, these tools do not fit freelancers' short-term teams or lack of shared…
As more individuals consider permanently working from home, the online labor market continues to grow as an alternative working environment. While the flexibility and autonomy of these online gigs attracts many workers, success depends…
We contribute empirical and conceptual insights regarding the roles of digital labor platforms in online freelancing, focusing attention to social identities such as gender, race, ethnicity, and occupation. Findings highlight how digital…
As freelancing work keeps on growing almost everywhere due to a sharp decrease in communication costs and to the widespread of Internet-based labour marketplaces (e.g., guru.com, feelancer.com, mturk.com, upwork.com), many researchers and…
Purpose: The purpose of this paper is to contribute to the debate as to whether collaboration in coworking spaces contributes to firm innovativeness and impacts the business models of organizations in a positive manner. Methodology: This…
Crowdsourcing of jobs to online freelance markets is rapidly gaining popularity. Most crowdsourcing platforms are uncontrolled and offer freedom to customers and freelancers to choose each other. This works well for unskilled jobs (e.g.,…
In large groups, every collaborative act requires balancing two pressures: the need to achieve behavioural synchrony and the need to keep free riding to a minimum. This paper introduces a model of collaboration that requires both…
Much of what we do is accomplished by working collaboratively with others, and a large portion of our lives are spent working and talking; the patterns embodied in the alternation of working and talking can provide much useful insight into…