Related papers: Distinguish Sense from Nonsense: Out-of-Scope Dete…

Out-of-scope (OOS) intent detection is a critical challenge in task-oriented dialogue systems (TODS), as it ensures robustness to unseen and ambiguous queries. In this work, we propose a novel but simple modular framework that combines…

Intent Detection is one of the tasks of the Natural Language Understanding (NLU) unit in task-oriented dialogue systems. Out of Scope (OOS) and Out of Domain (OOD) inputs may run these systems into a problem. On the other side, a labeled…

Neural dialog models often lack robustness to anomalous user input and produce inappropriate responses which leads to frustrating user experience. Although there are a set of prior approaches to out-of-domain (OOD) utterance detection, they…

Conversational agents are usually designed for closed-world environments. Unfortunately, users can behave unexpectedly. Based on the open-world environment, we often encounter the situation that the training and test data are sampled from…

Out-of-domain (OOD) intent detection aims to examine whether the user's query falls outside the predefined domain of the system, which is crucial for the proper functioning of task-oriented dialogue (TOD) systems. Previous methods address…

Natural Language Understanding (NLU) is a vital component of dialogue systems, and its ability to detect Out-of-Domain (OOD) inputs is critical in practical applications, since the acceptance of the OOD input that is unsupported by the…

Task-oriented dialog systems need to know when a query falls outside their range of supported intents, but current text classification corpora only define label sets that cover every example. We introduce a new dataset that includes queries…

Practical dialogue systems require robust methods of detecting out-of-scope (OOS) utterances to avoid conversational breakdowns and related failure modes. Directly training a model with labeled OOS examples yields reasonable performance,…

Users of spoken dialogue systems (SDS) expect high quality interactions across a wide range of diverse topics. However, the implementation of SDS capable of responding to every conceivable user utterance in an informative way is a…

Intent recognition is a fundamental component in task-oriented dialogue systems (TODS). Determining user intents and detecting whether an intent is Out-of-Scope (OOS) is crucial for TODS to provide reliable responses. However, traditional…

In virtual assistant (VA) systems it is important to reject or redirect user queries that fall outside the scope of the system. One of the most accurate approaches for out-of-scope (OOS) rejection is to combine it with the task of intent…

Detecting Out-of-Domain (OOD) or unknown intents from user queries is essential in a task-oriented dialog system. A key challenge of OOD detection is to learn discriminative semantic features. Traditional cross-entropy loss only focuses on…

Detecting out-of-scope (OOS) user utterances remains a key challenge in task-oriented dialogue systems and, more broadly, in open-set intent recognition. Existing approaches often depend on strong distributional assumptions or auxiliary…

Out-of-stock (OOS) detection is a very important retail verification process that aims to infer the unavailability of products in their designated areas on the shelf. In this paper, we introduce OOS-DSD, a novel deep learning-based method…

Out-of-scope intent detection is of practical importance in task-oriented dialogue systems. Since the distribution of outlier utterances is arbitrary and unknown in the training stage, existing methods commonly rely on strong assumptions on…

Out-of-Domain (OOD) intent detection is vital for practical dialogue systems, and it usually requires considering multi-turn dialogue contexts. However, most previous OOD intent detection approaches are limited to single dialogue turns. In…

Out-of-domain (OOD) input detection is vital in a task-oriented dialogue system since the acceptance of unsupported inputs could lead to an incorrect response of the system. This paper proposes OutFlip, a method to generate out-of-domain…

As breakthroughs in deep learning transform key industries, models are increasingly required to extrapolate on datapoints found outside the range of the training set, a challenge we coin as out-of-support (OoS) generalisation. However,…

Recently emerged intelligent assistants on smartphones and home electronics (e.g., Siri and Alexa) can be seen as novel hybrids of domain-specific task-oriented spoken dialogue systems and open-domain non-task-oriented ones. To realize such…

Out-of-distribution (OOD) detection has received much attention lately due to its importance in the safe deployment of neural networks. One of the key challenges is that models lack supervision signals from unknown data, and as a result,…