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We present CharacterChat, a concept and chatbot to support writers in creating fictional characters. Concretely, writers progressively turn the bot into their imagined character through conversation. We iteratively developed CharacterChat…

Human-Computer Interaction · Computer Science 2021-06-24 Oliver Schmitt , Daniel Buschek

As a general purpose technology without a concrete pre-defined purpose, personal chatbots can be used for a whole range of objectives, depending on the personal needs, contexts, and tasks of an individual, and so potentially impact a…

Computers and Society · Computer Science 2024-05-01 Kimon Kieslich , Natali Helberger , Nicholas Diakopoulos

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

Human-Computer Interaction · Computer Science 2021-06-01 Dietmar Jannach , Ahtsham Manzoor , Wanling Cai , Li Chen

Large language models, e.g. ChatGPT are currently contributing enormously to make artificial intelligence even more popular, especially among the general population. However, such chatbot models were developed as tools to support natural…

Artificial Intelligence · Computer Science 2025-02-07 Jianlong Zhou , Heimo Müller , Andreas Holzinger , Fang Chen

AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…

Computation and Language · Computer Science 2024-01-19 Nataliia Klievtsova , Janik-Vasily Benzin , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

Automatically evaluating text-based, non-task-oriented dialogue systems (i.e., `chatbots') remains an open problem. Previous approaches have suffered challenges ranging from poor correlation with human judgment to poor generalization and…

Computation and Language · Computer Science 2021-04-14 Ian Berlot-Attwell , Frank Rudzicz

As large language models (LLMs) have proliferated, disturbing anecdotal reports of negative psychological effects, such as delusions, self-harm, and ``AI psychosis,'' have emerged in global media and legal discourse. However, it remains…

People increasingly hold sustained, open-ended conversations with large language models (LLMs). Public reports and early studies suggest that, in such settings, models can reinforce delusional or conspiratorial ideation or even amplify…

Human-Computer Interaction · Computer Science 2026-04-09 Peter Kirgis , Ben Hawriluk , Sherrie Feng , Aslan Bilimer , Sam Paech , Zeynep Tufekci

The rise of large language models (LLMs) has revolutionized user interactions with knowledge-based systems, enabling chatbots to synthesize vast amounts of information and assist with complex, exploratory tasks. However, LLM-based chatbots…

Human-Computer Interaction · Computer Science 2024-11-01 Yingzhe Peng , Xiaoting Qin , Zhiyang Zhang , Jue Zhang , Qingwei Lin , Xu Yang , Dongmei Zhang , Saravan Rajmohan , Qi Zhang

The communication of potential students with a university department is performed manually and it is a very time consuming procedure. The opportunity to communicate with on a one-to-one basis is highly valued. However with many hundreds of…

Computers and Society · Computer Science 2014-08-29 Nikolaos Polatidis

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

This study investigates the development and assessment of an artificial human designed as a conversational AI chatbot, focusing on its role as a clinical psychologist. The project involved creating a specialized chatbot using the…

Human-Computer Interaction · Computer Science 2025-03-24 Birger Moell

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…

Artificial Intelligence · Computer Science 2025-10-28 Won Seok Jang , Hieu Tran , Manav Mistry , SaiKiran Gandluri , Yifan Zhang , Sharmin Sultana , Sunjae Kown , Yuan Zhang , Zonghai Yao , Hong Yu

Artificial intelligence chatbots are the vanguard in technology-based intervention to change people's behavior. To develop intervention chatbots, the first step is to understand natural language conversation strategies in human…

Computation and Language · Computer Science 2021-07-23 Kai-Hui Liang , Patrick Lange , Yoo Jung Oh , Jingwen Zhang , Yoshimi Fukuoka , Zhou Yu

Traditional text-based human-AI interactions often adhere to a strict turn-taking approach. In this research, we propose a novel approach that incorporates overlapping messages, mirroring natural human conversations. Through a formative…

Human-Computer Interaction · Computer Science 2025-01-31 JiWoo Kim , Minsuk Chang , JinYeong Bak

In this paper, we describe Chat-Bot-Kit, a web-based tool for text-based chats that we designed for research purposes in computer-mediated communication (CMC). Chat-Bot-Kit enables to carry out language studies on text-based real-time chats…

Human-Computer Interaction · Computer Science 2019-11-05 Kyoko Sugisaki

With the rapid evolution of Natural Language Processing (NLP), Large Language Models (LLMs) like ChatGPT have emerged as powerful tools capable of transforming various sectors. Their vast knowledge base and dynamic interaction capabilities…

Computers and Society · Computer Science 2024-01-02 Kevin Wang , Jason Ramos , Ramon Lawrence

Generative Large Language Models (LLMs) show potential in data analysis, yet their full capabilities remain uncharted. Our work explores the capabilities of LLMs for creating and refining visualizations via conversational interfaces. We…

Human-Computer Interaction · Computer Science 2023-11-10 Matt-Heun Hong , Anamaria Crisan

The landscape of software developer learning resources has continuously evolved, with recent trends favoring engaging formats like video tutorials. The emergence of Large Language Models (LLMs) like ChatGPT presents a new learning paradigm.…

Software Engineering · Computer Science 2024-10-14 Ahmad Tayeb , Mohammad D. Alahmadi , Elham Tajik , Sonia Haiduc