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We present a neural framework for opinion summarization from online product reviews which is knowledge-lean and only requires light supervision (e.g., in the form of product domain labels and user-provided ratings). Our method combines two…

Computation and Language · Computer Science 2018-08-28 Stefanos Angelidis , Mirella Lapata

Past work that improves document-level sentiment analysis by encoding user and product information has been limited to considering only the text of the current review. We investigate incorporating additional review text available at the…

Computation and Language · Computer Science 2020-11-19 Chenyang Lyu , Jennifer Foster , Yvette Graham

Large language models(LLMs) like Gemini are becoming common tools for supporting student writing. But most of their feedback is based only on the final essay missing important context about how that text was written. In this paper, we…

Computation and Language · Computer Science 2025-06-11 Samra Zafar , Shaheer Minhas , Syed Ali Hassan Zaidi , Arfa Naeem , Zahra Ali

Sentiment analysis (SA) aims to identify the sentiment expressed in a text, such as a product review. Given a review and the sentiment associated with it, this work formulates SA as a combination of two tasks: (1) a causal discovery task…

Computation and Language · Computer Science 2024-10-29 Zhiheng Lyu , Zhijing Jin , Fernando Gonzalez , Rada Mihalcea , Bernhard Schölkopf , Mrinmaya Sachan

Opinion mining, also known as sentiment analysis, is a subfield of natural language processing (NLP) that focuses on identifying and extracting subjective information in textual material. This can include determining the overall sentiment…

Computation and Language · Computer Science 2023-08-08 Nour Eddine Zekaoui , Siham Yousfi , Maryem Rhanoui , Mounia Mikram

End of semester student evaluations of teaching are the dominant mechanism for providing feedback to academics on their teaching practice. For large classes, however, the volume of feedback makes these tools impractical for this purpose.…

Computers and Society · Computer Science 2024-07-03 Mike Zhang , Euan D Lindsay , Frederik Bode Thorbensen , Danny Bøgsted Poulsen , Johannes Bjerva

Text summarization and sentiment classification both aim to capture the main ideas of the text but at different levels. Text summarization is to describe the text within a few sentences, while sentiment classification can be regarded as a…

Computation and Language · Computer Science 2018-05-31 Shuming Ma , Xu Sun , Junyang Lin , Xuancheng Ren

Course evaluation plays a critical role in ensuring instructional quality and guiding curriculum development in higher education. However, traditional evaluation methods, such as student surveys, classroom observations, and expert reviews,…

Computation and Language · Computer Science 2025-12-29 Bo Yuan , Jiazi Hu

A key problem in text summarization is finding a salience function which determines what information in the source should be included in the summary. This paper describes the use of machine learning on a training corpus of documents and…

Computation and Language · Computer Science 2007-05-23 Inderjeet Mani , Eric Bloedorn

Machine learning has been proposed as a way to improve educational assessment by making fine-grained predictions about student performance and learning relationships between items. One challenge with many machine learning approaches is…

Machine Learning · Computer Science 2025-07-14 Arisha Khan , Nathaniel Li , Tori Shen , Anna N. Rafferty

Despite growing interest in using LLMs to generate feedback on students' writing, little is known about how students respond to AI-mediated versus human-provided feedback. We address this gap through a randomized controlled trial in a large…

Human-Computer Interaction · Computer Science 2026-02-25 Xinyi Lu , Kexin Phyllis Ju , Mitchell Dudley , Larissa Sano , Xu Wang

Grading of examination papers is a hectic, time-labor intensive task and is often subjected to inefficiency and bias in checking. This research project is a primitive experiment in the automation of grading of theoretical answers written in…

Machine Learning · Computer Science 2020-04-21 Rahul Kr Chauhan , Ravinder Saharan , Siddhartha Singh , Priti Sharma

The amount of opinionated data on the internet is rapidly increasing. More and more people are sharing their ideas and opinions in reviews, discussion forums, microblogs and general social media. As opinions are central in all human…

Computation and Language · Computer Science 2022-06-15 Andreas Kilde Lien , Lars Martin Randem , Hans Petter Fauchald Taralrud , Maryam Edalati

We explore the need for more comprehensive and precise evaluation techniques for generative artificial intelligence (GenAI) in text summarization tasks, specifically in the area of opinion summarization. Traditional methods, which leverage…

Computation and Language · Computer Science 2026-02-10 Leandro Anghinoni , Jorge Sanchez

Evaluating teaching effectiveness at scale remains a persistent challenge for large universities, particularly within engineering programs that enroll tens of thousands of students. Traditional methods, such as manual review of student…

Computers and Society · Computer Science 2025-08-06 Jean-Francois Chamberland , Martin C. Carlisle , Arul Jayaraman , Krishna R. Narayanan , Sunay Palsole , Karan Watson

Detailed feedback on courses and lecture content is essential for their improvement and also serves as a tool for reflection. However, feedback methods are often only used sporadically, especially in mass courses, because collecting and…

Computers and Society · Computer Science 2024-04-16 Armin Egetenmeier , Sven Strickroth

The recent success of deep learning techniques for abstractive summarization is predicated on the availability of large-scale datasets. When summarizing reviews (e.g., for products or movies), such training data is neither available nor can…

Computation and Language · Computer Science 2020-12-15 Reinald Kim Amplayo , Stefanos Angelidis , Mirella Lapata

We propose a method for unsupervised opinion summarization that encodes sentences from customer reviews into a hierarchical discrete latent space, then identifies common opinions based on the frequency of their encodings. We are able to…

Computation and Language · Computer Science 2023-05-22 Tom Hosking , Hao Tang , Mirella Lapata

Sentiment analysis or opinion mining aims to determine attitudes, judgments and opinions of customers for a product or a service. This is a great system to help manufacturers or servicers know the satisfaction level of customers about their…

Computation and Language · Computer Science 2019-05-17 T. N. T. Tran , L. K. N. Nguyen , V. M. Ngo

Opinion mining refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in textual material. Opinion mining, also known as sentiment analysis, has received…

Information Retrieval · Computer Science 2017-12-27 Kasturi Dewi Varathan , Anastasia Giachanou , Fabio Crestani