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We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

Data search for scientific research is more complex than a simple web search. The emergence of large language models (LLMs) and their applicability for scientific tasks offers new opportunities for researchers who are looking for data,…

Digital Libraries · Computer Science 2025-10-29 Christin Katharina Kreutz , Anja Perry , Tanja Friedrich

Open-domain conversational search assistants aim at answering user questions about open topics in a conversational manner. In this paper we show how the Transformer architecture achieves state-of-the-art results in key IR tasks, leveraging…

Information Retrieval · Computer Science 2021-01-21 Rafael Ferreira , Mariana Leite , David Semedo , Joao Magalhaes

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

While previous conversational information-seeking (CIS) research has focused on passage retrieval, reranking, and query rewriting, the challenge of synthesizing retrieved information into coherent responses remains. The proposed research…

Information Retrieval · Computer Science 2024-06-28 Weronika Łajewska

The predominant approach to open-domain dialog generation relies on end-to-end training of neural models on chat datasets. However, this approach provides little insight as to what these models learn (or do not learn) about engaging in…

Computation and Language · Computer Science 2020-08-04 Abdelrhman Saleh , Tovly Deutsch , Stephen Casper , Yonatan Belinkov , Stuart Shieber

Many users turn to document retrieval systems (e.g. search engines) to seek answers to controversial questions. Answering such user queries usually require identifying responses within web documents, and aggregating the responses based on…

Computation and Language · Computer Science 2022-06-14 Sihao Chen , Siyi Liu , Xander Uyttendaele , Yi Zhang , William Bruno , Dan Roth

Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, including visually impaired and low-literacy communities.…

Human-Computer Interaction · Computer Science 2024-09-04 Sachin Pathiyan Cherumanal , Falk Scholer , Johanne R. Trippas , Damiano Spina

Various conceptual and descriptive models of conversational search have been proposed in the literature -- while useful, they do not provide insights into how interaction between the agent and user would change in response to the costs and…

Information Retrieval · Computer Science 2022-01-24 Leif Azzopardi , Mohammad Aliannejadi , Evangelos Kanoulas

Along with the rapid development of information technology, the amount of information generated at a given time far exceeds human's ability to organize, search, and manipulate without the help of automatic systems. Now a days so many tools…

Information Retrieval · Computer Science 2013-05-08 Urmila Shrawankar , Anjali Mahajan

Many real-world open-domain conversation applications have specific goals to achieve during open-ended chats, such as recommendation, psychotherapy, education, etc. We study the problem of imposing conversational goals on open-domain chat…

Computation and Language · Computer Science 2019-05-30 Jianheng Tang , Tiancheng Zhao , Chenyan Xiong , Xiaodan Liang , Eric P. Xing , Zhiting Hu

Existing task-oriented conversational search systems heavily rely on domain ontologies with pre-defined slots and candidate value sets. In practical applications, these prerequisites are hard to meet, due to the emerging new user…

Computation and Language · Computer Science 2023-05-09 Yuxia Wu , Tianhao Dai , Zhedong Zheng , Lizi Liao

Conversational AI systems increasingly function as primary interfaces for information seeking, yet how they present sources to support information evaluation remains under-explored. This paper investigates how source transparency design…

Human-Computer Interaction · Computer Science 2026-01-22 Jiangen He , Jiqun Liu

Access to mathematical knowledge has changed dramatically in recent years, therefore changing mathematical search practices. Our aim with this study is to scrutinize professional mathematicians' search behavior. With this understanding we…

Human-Computer Interaction · Computer Science 2014-05-16 Andrea Kohlhase

The use of conversational assistants to search for information is becoming increasingly more popular among the general public, pushing the research towards more advanced and sophisticated techniques. In the last few years, in particular,…

Information Retrieval · Computer Science 2021-04-15 Rafael Ferreira , David Semedo , Joao Magalhaes

Information exploration tasks are inherently complex, ill-structured, and involve sequences of actions usually spread over many sessions. When exploring a dataset, users tend to experiment higher degrees of uncertainty, mostly raised by…

Human-Computer Interaction · Computer Science 2022-10-03 Thiago Nunes , Daniel Schwabe

Data users need relevant context and research expertise to effectively search for and identify relevant datasets. Leading data providers, such as the Inter-university Consortium for Political and Social Research (ICPSR), offer standardized…

Information Retrieval · Computer Science 2023-05-31 Lizhou Fan , Sara Lafia , Lingyao Li , Fangyuan Yang , Libby Hemphill

In conversational search, agents can interact with users by asking clarifying questions to increase their chance to find better results. Many recent works and shared tasks in both NLP and IR communities have focused on identifying the need…

Information Retrieval · Computer Science 2022-01-04 Zhenduo Wang , Qingyao Ai

This paper discusses the potential for creating academic resources (tools, data, and evaluation approaches) to support research in conversational search, by focusing on realistic information needs and conversational interactions.…

Spontaneous speech in the form of conversations, meetings, voice-mail, interviews, oral history, etc. is one of the most ubiquitous forms of human communication. Search engines providing access to such speech collections have the potential…

Human-Computer Interaction · Computer Science 2013-12-19 Donna Vakharia , Rachel Gibbs