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As we increasingly depend on software systems, the consequences of breaches in the software supply chain become more severe. High-profile cyber attacks like those on SolarWinds and ShadowHammer have resulted in significant financial and…
Ensuring the reliability and availability of complex networked services demands effective root cause analysis (RCA) across cloud environments, data centers, and on-premises networks. Traditional RCA methods, which involve manual inspection…
As the dependence on computer systems expands across various domains, focusing on personal, industrial, and large-scale applications, there arises a compelling need to enhance their reliability to sustain business operations seamlessly and…
Incident response plays a pivotal role in mitigating the impact of cyber attacks. In recent years, the intensity and complexity of global cyber threats have grown significantly, making it increasingly challenging for traditional threat…
Research suggests that tutors should adopt a strategic approach when addressing math errors made by low-efficacy students. Rather than drawing direct attention to the error, tutors should guide the students to identify and correct their…
As large language models (LLMs) become more powerful and are deployed more autonomously, it will be increasingly important to prevent them from causing harmful outcomes. Researchers have investigated a variety of safety techniques for this…
Real-time detection and mitigation of technical anomalies are critical for large-scale cloud-native services, where even minutes of downtime can result in massive financial losses and diminished user trust. While customer incidents serve as…
With the rapid development of cloud computing systems and the increasing complexity of their infrastructure, intelligent mechanisms to detect and mitigate failures in real time are becoming increasingly important. Traditional methods of…
Large language model (LLM) applications in cloud root cause analysis (RCA) have been actively explored recently. However, current methods are still reliant on manual workflow settings and do not unleash LLMs' decision-making and environment…
Large Language Models (LLMs) could be a useful tool for lawyers. However, empirical research on their effectiveness in conducting legal tasks is scant. We study securities cases involving cryptocurrencies as one of numerous contexts where…
Context. Risk analysis assesses potential risks in specific scenarios. Risk analysis principles are context-less; the same methodology can be applied to a risk connected to health and information technology security. Risk analysis requires…
Effective incident management is pivotal for the smooth operation of enterprises-level cloud services. In order to expedite incident mitigation, service teams compile troubleshooting knowledge into Troubleshooting Guides (TSGs) accessible…
This paper proposes a supervised machine learning approach for predicting the root cause of a given bug report. Knowing the root cause of a bug can help developers in the debugging process - either directly or indirectly by choosing proper…
Large Language Models (LLMs) are increasingly deployed to resolve real-world GitHub issues. However, despite their potential, the specific failure modes of these models in complex repair tasks remain poorly understood. To characterize how…
The purpose of research: Detection of cybersecurity incidents and analysis of decision support and assessment of the effectiveness of measures to counter information security threats based on modern generative models. The methods of…
As cloud services are growing and generating high revenues, the cost of downtime in these services is becoming significantly expensive. To reduce loss and service downtime, a critical primary step is to execute incident triage, the process…
Ensuring the security of large language models (LLMs) is an ongoing challenge despite their widespread popularity. Developers work to enhance LLMs security, but vulnerabilities persist, even in advanced versions like GPT-4. Attackers…
Large Language Models (LLMs), such as GPT-3, have demonstrated remarkable natural language processing and generation capabilities and have been applied to a variety tasks, such as source code generation. This paper explores the potential of…
The use of generative AI-based coding assistants like ChatGPT and Github Copilot is a reality in contemporary software development. Many of these tools are provided as remote APIs. Using third-party APIs raises data privacy and security…
Cybersecurity post-incident reviews are essential for identifying control failures and improving organisational resilience, yet they remain labour-intensive, time-consuming, and heavily reliant on expert judgment. This paper investigates…