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Fairness has emerged as a critical consideration in the landscape of machine learning algorithms, particularly as AI continues to transform decision-making across societal domains. To ensure that these algorithms are free from bias and do…
For vehicle sharing schemes, where drop-off positions are not fixed, we propose a pricing scheme, where the price depends in part on the distance between where a vehicle is being dropped off and where the closest shared vehicle is parked.…
How diverse are sharing economy platforms? Are they fair marketplaces, where all participants operate on a level playing field, or are they large-scale online aggregators of offline human biases? Often portrayed as easy-to-access digital…
Transportation agencies across the United States have the responsibility of providing transportation services for all travelers. Paratransit services which are designed to meet the needs of disabled travelers have been available to a…
There is a fierce competition between two-sided mobility platforms (e.g., Uber and Lyft) fueled by massive subsidies, yet the underlying dynamics and interactions between the competing plat-forms are largely unknown. These platforms rely on…
Ranking is a fundamental operation in information access systems, to filter information and direct user attention towards items deemed most relevant to them. Due to position bias, items of similar relevance may receive significantly…
In recent years many important societal decisions are made by machine-learning algorithms, and many such important decisions have strict capacity limits, allowing resources to be allocated only to the highest utility individuals. For…
The gig economy is characterized by short-term contract work completed by independent workers who are paid to perform "gigs", and who have control over when, whether and how they conduct work. Gig economy platforms (e.g., Uber, Lyft,…
The COVID-19 pandemic has severely affected many aspects of people's daily lives. While many countries are in a re-opening stage, some effects of the pandemic on people's behaviors are expected to last much longer, including how they choose…
To study discrimination in automated decision-making systems, scholars have proposed several definitions of fairness, each expressing a different fair ideal. These definitions require practitioners to make complex decisions regarding which…
The digital services economy consists of online platforms that facilitate interactions between service providers and consumers. This ecosystem is characterized by short-term, often one-off, transactions between parties that have no prior…
This paper evaluates the benefit of integrating vehicle-based mobile crowd-sensing tasks into the ride-hailing system through the collaboration between the data user and the ride-hailing platform. In such a system, the ride-hailing platform…
As one of the most pervasive applications of machine learning, recommender systems are playing an important role on assisting human decision making. The satisfaction of users and the interests of platforms are closely related to the quality…
This paper investigates the impacts of competition in autonomous mobility-on-demand systems. By adopting a network-flow based formulation, we first determine the optimal strategies of profit-maximizing platform operators in monopoly and…
Ridesharing is recognized as one of the key pathways to sustainable urban mobility. With the emergence of Transportation Network Companies (TNCs) such as Uber and Lyft, the ridesharing market has become increasingly fragmented in many…
Bicycle-sharing systems, which can provide shared bike usage services for the public, have been launched in many big cities. In bicycle-sharing systems, people can borrow and return bikes at any stations in the service region very…
Eco-friendly service options (EFSOs) aim to reduce personal carbon emissions, yet their eco-friendly framing may permit increased consumption, weakening their intended impact. Such rebound effects remain underexamined in HCI, including how…
Artificial Intelligence (AI) models are now being utilized in all facets of our lives such as healthcare, education and employment. Since they are used in numerous sensitive environments and make decisions that can be life altering,…
This paper proposes a theory of pricing premised upon the assumptions that customers dislike unfair prices---those marked up steeply over cost---and that firms take these concerns into account when setting prices. Since they do not observe…
Applications of machine learning (ML) to high-stakes policy settings -- such as education, criminal justice, healthcare, and social service delivery -- have grown rapidly in recent years, sparking important conversations about how to ensure…