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Learned embeddings for products are an important building block for web-scale e-commerce recommendation systems. At Pinterest, we build a single set of product embeddings called ItemSage to provide relevant recommendations in all shopping…

Information Retrieval · Computer Science 2022-05-25 Paul Baltescu , Haoyu Chen , Nikil Pancha , Andrew Zhai , Jure Leskovec , Charles Rosenberg

Selecting customers for demand response programs is challenging and existing methodologies are hard to scale and poor in performance. The existing methods were limited by lack of temporal consumption information at the individual customer…

Applications · Statistics 2014-09-16 Jungsuk Kwac , Ram Rajagopal

Learning product representations that reflect complementary relationship plays a central role in e-commerce recommender system. In the absence of the product relationships graph, which existing methods rely on, there is a need to detect the…

Information Retrieval · Computer Science 2019-12-02 Da Xu , Chuanwei Ruan , Jason Cho , Evren Korpeoglu , Sushant Kumar , Kannan Achan

We propose a general framework for the recommendation of possible customers (users) to advertisers (e.g., brands) based on the comparison between On-line Social Network profiles. In particular, we represent both user and brand profiles as…

Social and Information Networks · Computer Science 2019-07-03 Mariella Bonomo , Gaspare Ciaccio , Andrea De Salve , Simona E. Rombo

Result relevance prediction is an essential task of e-commerce search engines to boost the utility of search engines and ensure smooth user experience. The last few years eyewitnessed a flurry of research on the use of Transformer-style…

Information Retrieval · Computer Science 2021-01-14 Ziyang Liu , Zhaomeng Cheng , Yunjiang Jiang , Yue Shang , Wei Xiong , Sulong Xu , Bo Long , Di Jin

With the huge growth in e-commerce domain, product recommendations have become an increasing field of interest amongst e-commerce companies. One of the more difficult tasks in product recommendations is size and fit predictions. There are a…

Information Retrieval · Computer Science 2022-08-15 Oishik Chatterjee , Jaidam Ram Tej , Narendra Varma Dasaraju

Showing relevant search results to the user is the primary challenge for any search system. Walmart e-commerce provides an omnichannel search platform to its customers to search from millions of products. This search platform takes a…

Information Retrieval · Computer Science 2021-09-21 Suhas Ranganath , Shibsankar Das , Sanjay Thilaivasan , Shipra Agarwal , Varun Shrivastava

In fashion e-commerce platforms, product discovery is one of the key components of a good user experience. There are numerous ways using which people find the products they desire. Similar product recommendations is one of the popular modes…

Information Retrieval · Computer Science 2018-07-02 Pankaj Agarwal , Sreekanth Vempati , Sumit Borar

In e-commerce, user representations are essential for various applications. Existing methods often use deep learning techniques to convert customer behaviors into implicit embeddings. However, these embeddings are difficult to understand…

Information Retrieval · Computer Science 2025-04-25 Yimin Shi , Yang Fei , Shiqi Zhang , Haixun Wang , Xiaokui Xiao

Semantic relevance calculation is crucial for e-commerce search engines, as it ensures that the items selected closely align with customer intent. Inadequate attention to this aspect can detrimentally affect user experience and engagement.…

Information Retrieval · Computer Science 2024-09-26 Ben Chen , Huangyu Dai , Xiang Ma , Wen Jiang , Wei Ning

Embedding-based neural retrieval (EBR) is an effective search retrieval method in product search for tackling the vocabulary gap between customer search queries and products. The initial launch of our EBR system at Walmart yielded…

As financial services (FS) companies have experienced drastic technology driven changes, the availability of new data streams provides the opportunity for more comprehensive customer understanding. We propose Dynamic Customer Embeddings…

Machine Learning · Computer Science 2021-06-23 Nima Chitsazan , Samuel Sharpe , Dwipam Katariya , Qianyu Cheng , Karthik Rajasethupathy

E-commerce businesses employ recommender models to assist in identifying a personalized set of products for each visitor. To accurately assess the recommendations' influence on customer clicks and buys, three target areas -- customer…

Computers and Society · Computer Science 2019-11-05 Namrata Chaudhary , Drimik Roy Chowdhury

In e-commerce, high consideration search missions typically require careful and elaborate decision making, and involve a substantial research investment from customers. We consider the task of identifying High Consideration (HC) queries.…

Information Retrieval · Computer Science 2024-10-21 Zhiyu Chen , Jason Choi , Besnik Fetahu , Shervin Malmasi

In recent years, deep metric learning has achieved promising results in learning high dimensional semantic feature embeddings where the spatial relationships of the feature vectors match the visual similarities of the images. Similarity…

Machine Learning · Computer Science 2019-09-25 Konstantin Schall , Kai Uwe Barthel , Nico Hezel , Klaus Jung

Predicting customer future purchases and lifetime value is a key metrics for managing marketing campaigns and optimizing marketing spend. This task is specifically challenging when the relationships between the customer and the firm are of…

Machine Learning · Computer Science 2021-02-12 Ziv Pollak

Generating accurate and reliable sales forecasts is crucial in the E-commerce business. The current state-of-the-art techniques are typically univariate methods, which produce forecasts considering only the historical sales data of a single…

Machine Learning · Computer Science 2019-08-13 Kasun Bandara , Peibei Shi , Christoph Bergmeir , Hansika Hewamalage , Quoc Tran , Brian Seaman

For a product of interest, we propose a search method to surface a set of reference products. The reference products can be used as candidates to support downstream modeling tasks and business applications. The search method consists of…

Machine Learning · Statistics 2019-04-15 Chu Wang , Lei Tang , Shujun Bian , Da Zhang , Zuohua Zhang , Yongning Wu

Understanding prospective clients becomes increasingly important as companies aim to enlarge their market bases. Traditional approaches typically treat each client in isolation, either studying its interactions or similarities with existing…

Social and Information Networks · Computer Science 2020-07-10 Massimiliano Mattetti , Akihiro Kishimoto , Adi Botea , Elizabeth Daly , Inge Vejsbjerg , Bei Chen , Öznur Alkan

With the prevalence of e-commence websites and the ease of online shopping, consumers are embracing huge amounts of various options in products. Undeniably, shopping is one of the most essential activities in our society and studying…

Computer Vision and Pattern Recognition · Computer Science 2017-02-23 Kuan-Ting Chen , Jiebo Luo