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Online reviews have a significant influence on customers' purchasing decisions for any products or services. However, fake reviews can mislead both consumers and companies. Several models have been developed to detect fake reviews using…

Computation and Language · Computer Science 2021-12-30 Rami Mohawesh , Shuxiang Xu , Matthew Springer , Muna Al-Hawawreh , Sumbal Maqsood

Customers represent their satisfactions of consuming products by sharing their experiences through the utilization of online reviews. Several machine learning-based approaches can automatically detect deceptive and fake reviews. Recently,…

Machine Learning · Computer Science 2020-06-16 Luis Gutierrez-Espinoza , Faranak Abri , Akbar Siami Namin , Keith S. Jones , David R. W. Sears

In this paper we perform an analytic comparison of a number of techniques used to detect fake and deceptive online reviews. We apply a number machine learning approaches found to be effective, and introduce our own approach by fine-tuning…

Artificial Intelligence · Computer Science 2020-10-30 Stefan Kennedy , Niall Walsh , Kirils Sloka , Jennifer Foster , Andrew McCarren

Online reviews play an integral part for success or failure of businesses. Prior to purchasing services or goods, customers first review the online comments submitted by previous customers. However, it is possible to superficially boost or…

Computation and Language · Computer Science 2020-10-12 Faranak Abri , Luis Felipe Gutierrez , Akbar Siami Namin , Keith S. Jones , David R. W. Sears

In the past few years, consumer review sites have become the main target of deceptive opinion spam, where fictitious opinions or reviews are deliberately written to sound authentic. Most of the existing work to detect the deceptive reviews…

Cryptography and Security · Computer Science 2018-05-29 Hojjat Aghakhani , Aravind Machiry , Shirin Nilizadeh , Christopher Kruegel , Giovanni Vigna

As growing usage of social media websites in the recent decades, the amount of news articles spreading online rapidly, resulting in an unprecedented scale of potentially fraudulent information. Although a plenty of studies have applied the…

Machine Learning · Computer Science 2023-04-21 Hao Chen , Peng Zheng , Xin Wang , Shu Hu , Bin Zhu , Jinrong Hu , Xi Wu , Siwei Lyu

This paper presents a solution to the challenges faced by contrastive learning in sequential recommendation systems. In particular, it addresses the issue of false negative, which limits the effectiveness of recommendation algorithms. By…

Information Retrieval · Computer Science 2023-07-12 Jaeheyoung Jeon , Jung Hyun Ryu , Jewoong Cho , Myungjoo Kang

We study generating abstractive summaries that are faithful and factually consistent with the given articles. A novel contrastive learning formulation is presented, which leverages both reference summaries, as positive training data, and…

Computation and Language · Computer Science 2021-09-21 Shuyang Cao , Lu Wang

Contrastive learning is an approach to representation learning that utilizes naturally occurring similar and dissimilar pairs of data points to find useful embeddings of data. In the context of document classification under topic modeling…

Machine Learning · Computer Science 2020-03-05 Christopher Tosh , Akshay Krishnamurthy , Daniel Hsu

Reading and evaluating product reviews is central to how most people decide what to buy and consume online. However, the recent emergence of Large Language Models and Generative Artificial Intelligence now means writing fraudulent or fake…

Online Reviews play a vital role in e commerce for decision making. Much of the population makes the decision of which places, restaurant to visit, what to buy and from where to buy based on the reviews posted on the respective platforms. A…

Computation and Language · Computer Science 2022-01-03 Ashish Salunkhe

User reviews reflect significant value of product in the world of e-market. Many firms or product providers hire spammers for misleading new customers by posting spam reviews. There are three types of fake reviews, untruthful reviews, brand…

Information Retrieval · Computer Science 2020-03-03 Jay Kumar

Information systems experience an ever-growing volume of unstructured data, particularly in the form of textual materials. This represents a rich source of information from which one can create value for people, organizations and…

Artificial Intelligence · Computer Science 2017-04-19 Nicolas Pröllochs , Stefan Feuerriegel , Dirk Neumann

Sentiment analysis, a vital component in natural language processing, plays a crucial role in understanding the underlying emotions and opinions expressed in textual data. In this paper, we propose an innovative ensemble approach for…

Computation and Language · Computer Science 2024-04-10 Mathivanan Periasamy , Rohith Mahadevan , Bagiya Lakshmi S , Raja CSP Raman , Hasan Kumar S , Jasper Jessiman

User-generated reviews significantly influence consumer decisions, particularly in the travel domain when selecting accommodations. This paper contribution comprising two main elements. Firstly, we present a novel dataset of authentic guest…

Information Retrieval · Computer Science 2024-07-02 Reda Igebaria , Eran Fainman , Sarai Mizrachi , Moran Beladev , Fengjun Wang

It is well known that fraudulent reviews cast doubt on the legitimacy and dependability of online purchases. The most recent development that leads customers towards darkness is the appearance of human reviews in computer-generated (CG)…

Computation and Language · Computer Science 2025-12-01 Shabbir Anees , Anshuman , Ayush Chaurasia , Prathmesh Bogar

A robust and reliable system of detecting spam reviews is a crying need in todays world in order to purchase products without being cheated from online sites. In many online sites, there are options for posting reviews, and thus creating…

Computation and Language · Computer Science 2022-11-04 G. M. Shahariar , Swapnil Biswas , Faiza Omar , Faisal Muhammad Shah , Samiha Binte Hassan

Contrastive learning is commonly used as a method of self-supervised learning with the "anchor" and "positive" being two random augmentations of a given input image, and the "negative" is the set of all other images. However, the…

Computer Vision and Pattern Recognition · Computer Science 2022-08-16 Rishab Balasubramanian , Kunal Rathore

Learning effective latent representations for users and items is the cornerstone of recommender systems. Traditional approaches rely on user-item interaction data to map users and items into a shared latent space, but the sparsity of…

Information Retrieval · Computer Science 2025-04-24 Hoang V. Dong , Yuan Fang , Hady W. Lauw

In the contemporary digital landscape, online reviews have become an indispensable tool for promoting products and services across various businesses. Marketers, advertisers, and online businesses have found incentives to create deceptive…

Information Retrieval · Computer Science 2023-07-25 Anusuya Baby Hari Krishnan
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