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Providing explanations is considered an imperative ability for an AI agent in a human-robot teaming framework. The right explanation provides the rationale behind an AI agent's decision-making. However, to maintain the human teammate's…

Artificial Intelligence · Computer Science 2021-03-01 Mehrdad Zakershahrak , Samira Ghodratnama

A variety of tools have been introduced recently that are designed to help people protect their privacy on the Internet. These tools perform many different functions in-cluding encrypting and/or anonymizing communications, preventing the…

Computers and Society · Computer Science 2007-05-23 Lorrie Faith Cranor

The landscape of analytics is changing rapidly. Much of online user analytics, however, is based on collection of various user analytics numbers. Understanding these numbers, and then relating them to higher numerical analysis for the…

Human-Computer Interaction · Computer Science 2018-10-02 Joni Salminen , Bernard J. Jansen

This paper presents a novel application of large language models (LLMs) to enhance user comprehension of privacy policies through an interactive dialogue agent. We demonstrate that LLMs significantly outperform traditional models in tasks…

Human-Computer Interaction · Computer Science 2024-10-17 Bolun Sun , Yifan Zhou , Haiyun Jiang

Conversational agents (CAs) (e.g., chatbots) are increasingly used in settings where users disclose sensitive information, raising significant privacy concerns. Because privacy judgments are highly contextual, supporting users to engage in…

Human-Computer Interaction · Computer Science 2026-01-27 Mohammad Hadi Nezhad , Francisco Enrique Vicente Castro , Ivon Arroyo

With the recent advances in the field of artificial intelligence, an increasing number of decision-making tasks are delegated to software systems. A key requirement for the success and adoption of such systems is that users must trust…

Artificial Intelligence · Computer Science 2020-06-17 Ingrid Nunes , Dietmar Jannach

With the availability of large datasets and ever-increasing computing power, there has been a growing use of data-driven artificial intelligence systems, which have shown their potential for successful application in diverse areas. However,…

Cryptography and Security · Computer Science 2021-08-05 Jose N. Paredes , Juan Carlos L. Teze , Gerardo I. Simari , Maria Vanina Martinez

Privacy regulations such as the CCPA and GDPR grant individuals rights over their personal data, yet it remains challenging for most users to exercise them in practice due to vague policy interpretation and unapproachable settings on web…

Human-Computer Interaction · Computer Science 2026-05-05 Qi Sun , Ziyang Li , Yinzhi Cao , Yaxing Yao

Personalization despite being an effective solution to the problem information overload remains tricky on account of multiple dimensions to consider. Furthermore, the challenge of avoiding overdoing personalization involves estimation of a…

Information Retrieval · Computer Science 2017-11-09 Arjumand Younus , Muhammad Atif Qureshi

In today's digitalized world, where software systems are becoming increasingly ubiquitous and complex, the quality aspect of explainability is gaining relevance. A major challenge in achieving adequate explanations is the elicitation of…

Software Engineering · Computer Science 2025-06-23 Hannah Deters , Laura Reinhardt , Jakob Droste , Martin Obaidi , Kurt Schneider

Explanations are used in recommender systems for various reasons. Users have to be supported in making (high-quality) decisions more quickly. Developers of recommender systems want to convince users to purchase specific items. Users should…

Information Retrieval · Computer Science 2021-02-25 A. Felfernig , N. Tintarev , T. N. T. Trang , M. Stettinger

AI-mediated communication is increasingly being utilized to help facilitate interactions; however, in privacy sensitive domains, an AI mediator has the additional challenge of considering how to preserve privacy. In these contexts, a…

Human-Computer Interaction · Computer Science 2026-03-27 Roshni Kaushik , Maarten Sap , Koichi Onoue

Explainability in Artificial Intelligence has been revived as a topic of active research by the need of conveying safety and trust to users in the `how' and `why' of automated decision-making. Whilst a plethora of approaches have been…

Artificial Intelligence · Computer Science 2019-11-22 Roberto Confalonieri , Tillman Weyde , Tarek R. Besold , Fermín Moscoso del Prado Martín

Combating fake news and misinformation propagation is a challenging task in the post-truth era. News feed and search algorithms could potentially lead to unintentional large-scale propagation of false and fabricated information with users…

Information Retrieval · Computer Science 2020-07-28 Sina Mohseni , Fan Yang , Shiva Pentyala , Mengnan Du , Yi Liu , Nic Lupfer , Xia Hu , Shuiwang Ji , Eric Ragan

Privacy policies of websites are often lengthy and intricate. Privacy assistants assist in simplifying policies and making them more accessible and user friendly. The emergence of generative AI (genAI) offers new opportunities to build…

Cryptography and Security · Computer Science 2023-12-20 Aamir Hamid , Hemanth Reddy Samidi , Tim Finin , Primal Pappachan , Roberto Yus

There is a need for socially assistive robots (SARs) to provide transparency in their behavior by explaining their reasoning. Additionally, the reasoning and explanation should represent the user's preferences and goals. To work towards…

Robotics · Computer Science 2020-12-08 Jason R. Wilson , Leilani Gilpin , Irina Rabkina

Artificial intelligence systems are being increasingly deployed due to their potential to increase the efficiency, scale, consistency, fairness, and accuracy of decisions. However, as many of these systems are opaque in their operation,…

The rise of large language models has opened new avenues for users seeking legal advice. However, users often lack professional legal knowledge, which can lead to questions that omit critical information. This deficiency makes it…

Computation and Language · Computer Science 2025-02-13 Rujing Yao , Yiquan Wu , Tong Zhang , Xuhui Zhang , Yuting Huang , Yang Wu , Jiayin Yang , Changlong Sun , Fang Wang , Xiaozhong Liu

With an increasing number of users sharing information online, privacy implications entailing such actions are a major concern. For explicit content, such as user profile or GPS data, devices (e.g. mobile phones) as well as web services…

Computer Vision and Pattern Recognition · Computer Science 2017-08-08 Tribhuvanesh Orekondy , Bernt Schiele , Mario Fritz

In recent years, several personalized assistants based on AI have been researched and developed to help users make privacy-related decisions. These AI-driven Personalized Privacy Assistants (AI-driven PPAs) can provide significant benefits…

Computers and Society · Computer Science 2025-11-24 Victor Morel , Leonardo Iwaya , Simone Fischer-Hübner