Related papers: E-commerce users' preferences for delivery options
Motivated by the dynamic assortment offerings and item pricings occurring in e-commerce, we study a general problem of allocating finite inventories to heterogeneous customers arriving sequentially. We analyze this problem under the…
This note examines the distributional implications of introducing a fast-track queue for accessing a service when agents are heterogeneous in both income and service valuation. Relative to a single free queue, I show that willingness to…
The potential demand in the market and customers' perception of service value are crucial factors in pricing strategies, resource allocation, and other operational decisions. However, this information is typically private and not readily…
This paper investigates the trade-off between short-term revenue generation and long-term social welfare optimization in online food delivery platforms. We first develop a static model that captures the equilibrium interactions among…
Compared to former mobile networks, Long Term Evolution (LTE) offers higher transfer speeds, significantly lower latencies and a widespread availability, qualifying LTE for a wide range of different applications and services in the field of…
This paper analyzes customer product-choice behavior based on the recency and frequency of each customer's page views on e-commerce sites. Recently, we devised an optimization model for estimating product-choice probabilities that satisfy…
Preliminary research indicated that an increasing number of young adults end up in debt collection. Yet, debt collection agencies (DCAs) are still lacking knowledge on how to approach these consumers. A large-scale mixed-methods survey of…
In parcel delivery, the "last mile" from the parcel hub to the customer is costly, especially for time-sensitive delivery tasks that have to be completed within hours after arrival. Recently, crowdshipping has attracted increased attention…
In this paper, we address the problem of evaluating whether results served by an e-commerce search engine for a query are good or not. This is a critical question in evaluating any e-commerce search engine. While this question is…
Packing cost accounts for a large part of the e-commerce logistics cost. Mining the patterns of customer orders and designing suitable packing bins help to reduce operating cost. In the classical bin packing problem, a given set of…
Mobile users' correlated mobility and data consumption patterns often lead to severe cellular network congestion in peak hours and hot spots. This paper presents an optimal design of time and location aware mobile data pricing, which…
City-wide package delivery becomes popular due to the dramatic rise of online shopping. It places a tremendous burden on the traditional logistics industry, which relies on dedicated couriers and is labor-intensive. Leveraging the…
In this paper, we present a novel approach for fleet sizing in the context of flash delivery, a time-sensitive delivery service that requires the fulfilment of customer requests in minutes. Our approach effectively combines individual…
In Naor's model [17], customers decide whether or not to join a queue after observing its length. This work considers a variation in which customers are heterogeneous in their service value (reward) $R$ from completed service and…
In mobile computing systems, users can access network services anywhere and anytime using mobile devices such as tablets and smart phones. These devices connect to the Internet via network or telecommunications operators. Users usually have…
We consider a distribution warehouse where both the inbound inventory replenishment and outbound dispatch decisions are subject to fixed (as well as per-unit) transportation charges and demand is stochastic. In order to realize scale…
Local delivery platforms are collaborative undertakings where local stores offer instant-delivery to local customers ordering their products online. Offering such delivery services both cost-efficiently and reliably is one of the main…
Online electronic coupon (e-coupon) is becoming a primary tool for e-commerce platforms to attract users to place orders. E-coupons are the digital equivalent of traditional paper coupons which provide customers with discounts or gifts. One…
With an increasing demand from emerging logistics businesses, Vehicle Routing Problem with Private fleet and common Carrier (VRPPC) has been introduced to manage package delivery services from a supplier to customers. However, almost all of…
Message brokers often mediate communication between data producers and consumers by adding variable-sized messages to ordered distributed queues. Our goal is to determine the number of consumers and consumer-partition assignments needed to…