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The actions of intelligent agents, such as chatbots, recommender systems, and virtual assistants are typically not fully transparent to the user. Consequently, using such an agent involves the user exposing themselves to the risk that the…

Computer Science and Game Theory · Computer Science 2020-07-23 The Anh Han , Cedric Perret , Simon T. Powers

This study investigated whether human trust in a social robot with anthropomorphic physicality is similar to that in an AI agent or in a human in order to clarify how anthropomorphic physicality influences human trust in an agent. We…

Human-Computer Interaction · Computer Science 2023-04-05 Akihiro Maehigashi , Takahiro Tsumura , Seiji Yamada

Members of various species engage in altruism--i.e. accepting personal costs to benefit others. Here we present an incentivized experiment to test for altruistic behavior among AI agents consisting of large language models developed by the…

Artificial Intelligence · Computer Science 2023-01-09 Tim Johnson , Nick Obradovich

This study explores the dynamics of trust in artificial intelligence (AI) agents, particularly large language models (LLMs), by introducing the concept of "deferred trust", a cognitive mechanism where distrust in human agents redirects…

Human-Computer Interaction · Computer Science 2025-11-24 Johan Sebastián Galindez-Acosta , Juan José Giraldo-Huertas

In decision support applications of AI, the AI algorithm's output is framed as a suggestion to a human user. The user may ignore this advice or take it into consideration to modify their decision. With the increasing prevalence of such…

Artificial Intelligence · Computer Science 2022-06-03 Kailas Vodrahalli , Roxana Daneshjou , Tobias Gerstenberg , James Zou

The use of artificial intelligence models has recently grown common; we may use them to write lines of code for us, summarize readings, draft emails, or even illustrate images. But when it comes to important decisions we need to make, such…

Human-Computer Interaction · Computer Science 2024-01-26 Ali Saffarini

In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood…

Human-Computer Interaction · Computer Science 2023-01-18 Shuai Ma , Ying Lei , Xinru Wang , Chengbo Zheng , Chuhan Shi , Ming Yin , Xiaojuan Ma

The increasing use of artificial intelligence (AI) systems in our daily life through various applications, services, and products explains the significance of trust/distrust in AI from a user perspective. AI-driven systems (as opposed to…

Computers and Society · Computer Science 2024-04-05 Saleh Afroogh , Ali Akbari , Evan Malone , Mohammadali Kargar , Hananeh Alambeigi

Despite rapid technological progress, effective human-machine cooperation remains a significant challenge. Humans tend to cooperate less with machines than with fellow humans, a phenomenon known as the machine penalty. Here, we show that…

Human-Computer Interaction · Computer Science 2025-05-29 Zhen Wang , Ruiqi Song , Chen Shen , Shiya Yin , Zhao Song , Balaraju Battu , Lei Shi , Danyang Jia , Talal Rahwan , Shuyue Hu

How do people build up trust with artificial agents? Here, we study a key component of interpersonal trust: people's ability to evaluate the competence of another agent across repeated interactions. Prior work has largely focused on…

Human-Computer Interaction · Computer Science 2022-05-25 Erik Brockbank , Haoliang Wang , Justin Yang , Suvir Mirchandani , Erdem Bıyık , Dorsa Sadigh , Judith E. Fan

We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…

Artificial Intelligence · Computer Science 2023-09-20 Andreas Duenser , David M. Douglas

As large language models (LLMs) and LLM-based agents increasingly interact with humans in decision-making contexts, understanding the trust dynamics between humans and AI agents becomes a central concern. While considerable literature…

Computation and Language · Computer Science 2026-04-16 Valeria Lerman , Yaniv Dover

Studies show that interactions with an AI system fosters trust in human users towards AI. An often overlooked element of such interaction dynamics is the (sense of) urgency when the human user is prompted by an AI agent, e.g., for advice or…

Artificial Intelligence · Computer Science 2026-04-10 Baran Shajari , Xiaoran Liu , Kyanna Dagenais , Istvan David

Many decision-making processes have begun to incorporate an AI element, including prison sentence recommendations, college admissions, hiring, and mortgage approval. In all of these cases, AI models are being trained to help human decision…

Computers and Society · Computer Science 2019-12-06 Maryam Ashoori , Justin D. Weisz

As AI technology develops, trust in AI agents is becoming more important for more AI applications in human society. Possible ways to improve the trust relationship include empathy, success-failure series, and capability (performance).…

Human-Computer Interaction · Computer Science 2025-04-22 Takahiro Tsumura , Seiji Yamada

As AI systems are increasingly involved in decision making, it also becomes important that they elicit appropriate levels of trust from their users. To achieve this, it is first important to understand which factors influence trust in AI.…

Artificial Intelligence · Computer Science 2021-05-20 Siddharth Mehrotra , Catholijn M. Jonker , Myrthe L. Tielman

Widely considered a cornerstone of human morality, trust shapes many aspects of human social interactions. In this work, we present a theoretical analysis of the $\textit{trust game}$, the canonical task for studying trust in behavioral and…

Artificial Intelligence · Computer Science 2023-12-21 Ardavan S. Nobandegani , Irina Rish , Thomas R. Shultz

Automated verbal deception detection using methods from Artificial Intelligence (AI) has been shown to outperform humans in disentangling lies from truths. Research suggests that transparency and interpretability of computational methods…

Human-Computer Interaction · Computer Science 2026-04-10 Riccardo Loconte , Merylin Monaro , Pietro Pietrini , Bruno Verschuere , Bennett Kleinberg

The rise of Artificial Intelligence (AI) will bring with it an ever-increasing willingness to cede decision-making to machines. But rather than just giving machines the power to make decisions that affect us, we need ways to work…

Computers and Society · Computer Science 2020-12-14 Elisa Bertino , Finale Doshi-Velez , Maria Gini , Daniel Lopresti , David Parkes

We show that the ability to lead groups of humans is predicted by leadership skill with Artificially Intelligent agents. In a large pre-registered lab experiment, human leaders worked with AI agents to solve problems. Their performance on…

General Economics · Economics 2025-08-06 Ben Weidmann , Yixian Xu , David J. Deming
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