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Humans no doubt use language to communicate about their emotional experiences, but does language in turn help humans understand emotions, or is language just a vehicle of communication? This study used a form of artificial intelligence (AI)…

Artificial Intelligence · Computer Science 2024-11-19 Ming Li , Yusheng Su , Hsiu-Yuan Huang , Jiali Cheng , Xin Hu , Xinmiao Zhang , Huadong Wang , Yujia Qin , Xiaozhi Wang , Kristen A. Lindquist , Zhiyuan Liu , Dan Zhang

Advances in artificial intelligence (AI), together with persistent gaps in access to reliable emotional support, have positioned AI as an increasingly prominent source of emotional assistance. However, most AI-based emotional support…

Human-Computer Interaction · Computer Science 2026-03-03 Yuqing Hu , Wendao Xue , Yifan Yu , Yong Tan

While theories of discourse and cognitive science have long recognized the value of unhurried pacing, recent dialogue research tends to minimize friction in conversational systems. Yet, frictionless dialogue risks fostering uncritical…

Artificial intelligence (AI) has become a part of everyday conversation and our lives. It is considered as the new electricity that is revolutionizing the world. AI is heavily invested in both industry and academy. However, there is also a…

Artificial Intelligence · Computer Science 2022-01-06 Matti Pietikäinen , Olli Silven

Using agent-based modeling approach, in this paper, we study self-organized dynamics of interacting agents in the presence of chat Bots. Different Bots with tunable ``human-like'' attributes, which exchange emotional messages with agents,…

Physics and Society · Physics 2015-06-15 Bosiljka Tadic , Milovan Suvakov

Artificial intelligence (AI) is interacting with people at an unprecedented scale, offering new avenues for immense positive impact, but also raising widespread concerns around the potential for individual and societal harm. Today, the…

Artificial Intelligence · Computer Science 2024-06-25 Andrea Bajcsy , Jaime F. Fisac

Interest is growing in artificial empathy, but so is confusion about what artificial empathy is or needs to be. This confusion makes it challenging to navigate the technical and ethical issues that accompany empathic AI development. Here,…

Artificial Intelligence · Computer Science 2024-08-29 Jana Schaich Borg , Hannah Read

According to what we call the Emotional Alignment Design Policy, artificial entities should be designed to elicit emotional reactions from users that appropriately reflect the entities' capacities and moral status, or lack thereof. This…

Computers and Society · Computer Science 2025-07-10 Eric Schwitzgebel , Jeff Sebo

Artificial Intelligence (AI) is one of the most discussed technologies today. There are many innovative applications such as the diagnosis and treatment of cancer, customer experience, new business, education, contagious diseases…

Computers and Society · Computer Science 2020-01-28 Richard Benjamins , Idoia Salazar

AI-based systems have been used widely across various industries for different decisions ranging from operational decisions to tactical and strategic ones in low- and high-stakes contexts. Gradually the weaknesses and issues of these…

Human-Computer Interaction · Computer Science 2022-01-13 Morteza Saberi

Human perception, memory and decision-making are impacted by tens of cognitive biases and heuristics that influence our actions and decisions. Despite the pervasiveness of such biases, they are generally not leveraged by today's Artificial…

Human-Computer Interaction · Computer Science 2023-12-04 Aditya Gulati , Miguel Angel Lozano , Bruno Lepri , Nuria Oliver

There is a general concern that present developments in artificial intelligence (AI) research will lead to sentient AI systems, and these may pose an existential threat to humanity. But why cannot sentient AI systems benefit humanity…

Artificial Intelligence · Computer Science 2025-02-18 Parashar Das

Understanding emotions is fundamental to human interaction and experience. Humans easily infer emotions from situations or facial expressions, situations from emotions, and do a variety of other affective cognition. How adept is modern AI…

Computation and Language · Computer Science 2026-02-18 Kanishk Gandhi , Zoe Lynch , Jan-Philipp Fränken , Kayla Patterson , Sharon Wambu , Tobias Gerstenberg , Desmond C. Ong , Noah D. Goodman

The current work addresses a virtual environment with self-replicating agents whose decisions are based on a form of "somatic computation" (soma - body) in which basic emotional responses, taken in parallelism to actual living organisms,…

Artificial Intelligence · Computer Science 2014-01-10 Carlos Pedro Gonçalves

This paper stresses the importance of biases in the field of artificial intelligence (AI) in two regards. First, in order to foster efficient algorithmic decision-making in complex, unstable, and uncertain real-world environments, we argue…

Machine Learning · Computer Science 2023-02-15 Sarah Fabi , Thilo Hagendorff

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

Computation and Language · Computer Science 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

Human acceptance of social robots is greatly effected by empathy and perceived understanding. This necessitates accurate and flexible responses to various input data from the user. While systems such as this can become increasingly complex…

Robotics · Computer Science 2024-12-31 Jordan Sinclair , Christopher Reardon

As AI chatbots see increased adoption and integration into everyday life, questions have been raised about the potential impact of human-like or anthropomorphic AI on users. In this work, we investigate the extent to which interactions with…

Heightened AI expectations facilitate performance in human-AI interactions through placebo effects. While lowering expectations to control for placebo effects is advisable, overly negative expectations could induce nocebo effects. In a…

Human-Computer Interaction · Computer Science 2024-01-24 Agnes M. Kloft , Robin Welsch , Thomas Kosch , Steeven Villa

As machine learning approaches are increasingly used to augment human decision-making, eXplainable Artificial Intelligence (XAI) research has explored methods for communicating system behavior to humans. However, these approaches often fail…

Computer Vision and Pattern Recognition · Computer Science 2021-10-18 Luke Guerdan , Alex Raymond , Hatice Gunes