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Related papers: MULTI3NLU++: A Multilingual, Multi-Intent, Multi-D…

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We present M3-SLU, a new multimodal large language model (MLLM) benchmark for evaluating multi-speaker, multi-turn spoken language understanding. While recent models show strong performance in speech and text comprehension, they still…

Computation and Language · Computer Science 2025-10-23 Yejin Kwon , Taewoo Kang , Hyunsoo Yoon , Changouk Kim

Joint intent detection and slot filling, which is also termed as joint NLU (Natural Language Understanding) is invaluable for smart voice assistants. Recent advancements in this area have been heavily focusing on improving accuracy using…

Machine Learning · Computer Science 2023-09-27 Kalpa Gunaratna , Vijay Srinivasan , Hongxia Jin

Mainstream cross-lingual task-oriented dialogue (ToD) systems leverage the transfer learning paradigm by training a joint model for intent recognition and slot-filling in English and applying it, zero-shot, to other languages. We address a…

Computation and Language · Computer Science 2024-02-06 Ekaterina Artemova , Verena Blaschke , Barbara Plank

Large Language Models (LLMs) have demonstrated impressive capabilities as intelligent agents capable of solving complex problems. However, effective planning in scenarios involving dependencies between API or tool calls-particularly in…

Goal-oriented dialogue systems typically communicate with a backend (e.g. database, Web API) to complete certain tasks to reach a goal. The intents that a dialogue system can recognize are mostly included to the system by the developer…

Computation and Language · Computer Science 2018-07-04 Umutcan Şimşek , Dieter Fensel

Task-oriented dialogue systems have been plagued by the difficulties of obtaining large-scale and high-quality annotated conversations. Furthermore, most of the publicly available datasets only include written conversations, which are…

Computation and Language · Computer Science 2021-12-24 Xin Tian , Xinxian Huang , Dongfeng He , Yingzhan Lin , Siqi Bao , Huang He , Liankai Huang , Qiang Ju , Xiyuan Zhang , Jian Xie , Shuqi Sun , Fan Wang , Hua Wu , Haifeng Wang

This paper presents an ontology-aware pretrained language model (OPAL) for end-to-end task-oriented dialogue (TOD). Unlike chit-chat dialogue models, task-oriented dialogue models fulfill at least two task-specific modules: dialogue state…

Computation and Language · Computer Science 2022-09-13 Zhi Chen , Yuncong Liu , Lu Chen , Su Zhu , Mengyue Wu , Kai Yu

End-to-end spoken language understanding (SLU) predicts intent directly from audio using a single model. It promises to improve the performance of assistant systems by leveraging acoustic information lost in the intermediate textual…

Dialogue datasets are crucial for deep learning-based task-oriented dialogue system research. While numerous English language multi-domain task-oriented dialogue datasets have been developed and contributed to significant advancements in…

Computation and Language · Computer Science 2024-03-27 Atsumoto Ohashi , Ryu Hirai , Shinya Iizuka , Ryuichiro Higashinaka

In this paper, we present a Multi-Task Deep Neural Network (MT-DNN) for learning representations across multiple natural language understanding (NLU) tasks. MT-DNN not only leverages large amounts of cross-task data, but also benefits from…

Computation and Language · Computer Science 2019-05-31 Xiaodong Liu , Pengcheng He , Weizhu Chen , Jianfeng Gao

Being able to thoroughly assess massive multi-task language understanding (MMLU) capabilities is essential for advancing the applicability of multilingual language models. However, preparing such benchmarks in high quality native language…

Many efforts have been made to construct dialog systems for different types of conversations, such as task-oriented dialog (TOD) and open-domain dialog (ODD). To better mimic human-level conversations that usually fuse various dialog modes,…

Computation and Language · Computer Science 2023-08-01 Miaoran Li , Baolin Peng , Michel Galley , Jianfeng Gao , Zhu Zhang

Bootstrapping natural language understanding (NLU) systems with minimal training data is a fundamental challenge of extending digital assistants like Alexa and Siri to a new language. A common approach that is adapted in digital assistants…

Computation and Language · Computer Science 2019-11-18 Shubham Kapoor , Caglar Tirkaz

Recently advancements in sequence-to-sequence neural network architectures have led to an improved natural language understanding. When building a neural network-based Natural Language Understanding component, one main challenge is to…

Computation and Language · Computer Science 2019-02-18 Stefan Constantin , Jan Niehues , Alex Waibel

Task-oriented dialog (TOD) systems typically manage structured knowledge (e.g. ontologies and databases) to guide the goal-oriented conversations. However, they fall short of handling dialog turns grounded on unstructured knowledge (e.g.…

Computation and Language · Computer Science 2021-06-03 Silin Gao , Ryuichi Takanobu , Wei Peng , Qun Liu , Minlie Huang

Developing language model-based dialogue agents requires effective data to train models that can follow specific task logic. However, most existing data simulation methods focus on increasing diversity in language, topics, or dialogue acts…

Computation and Language · Computer Science 2025-03-04 Wanyu Du , Song Feng , James Gung , Lijia Sun , Yi Zhang , Saab Mansour , Yanjun Qi

Task-oriented dialogue (TOD) systems have been widely used by mobile phone intelligent assistants to accomplish tasks such as calendar scheduling or hotel reservation. Current TOD systems usually focus on multi-turn text/speech interaction,…

Computation and Language · Computer Science 2024-03-04 Liangtai Sun , Xingyu Chen , Lu Chen , Tianle Dai , Zichen Zhu , Kai Yu

Current researches on spoken language understanding (SLU) heavily are limited to a simple setting: the plain text-based SLU that takes the user utterance as input and generates its corresponding semantic frames (e.g., intent and slots).…

Computation and Language · Computer Science 2022-01-13 Xiao Xu , Libo Qin , Kaiji Chen , Guoxing Wu , Linlin Li , Wanxiang Che

The rising influence of social media platforms in various domains, including tourism, has highlighted the growing need for efficient and automated Natural Language Processing (NLP) strategies to take advantage of this valuable resource.…

Computation and Language · Computer Science 2025-07-04 Maxime Masson , Rodrigo Agerri , Christian Sallaberry , Marie-Noelle Bessagnet , Annig Le Parc Lacayrelle , Philippe Roose

Task-oriented dialogue (TOD) systems have assisted users on many tasks, including ticket booking and service inquiries. While existing TOD systems have shown promising performance in serving customer needs, these systems mostly assume that…

Computation and Language · Computer Science 2022-10-25 Zhiqiang Hu , Roy Kaa-Wei Lee , Nancy F. Chen
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