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Related papers: Human-in-the-loop Abstractive Dialogue Summarizati…

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Summarization of multi-party dialogues is a critical capability in industry, enhancing knowledge transfer and operational effectiveness across many domains. However, automatically generating high-quality summaries is challenging, as the…

In a world of proliferating data, the ability to rapidly summarize text is growing in importance. Automatic summarization of text can be thought of as a sequence to sequence problem. Another area of natural language processing that solves a…

Computation and Language · Computer Science 2018-10-23 Jacob Krantz , Jugal Kalita

Automatic dialogue summarization is a well-established task with the goal of distilling the most crucial information from human conversations into concise textual summaries. However, most existing research has predominantly focused on…

Computation and Language · Computer Science 2024-05-06 Yongxin Zhou , Fabien Ringeval , François Portet

Dialogue summarization aims to generate a summary that indicates the key points of a given dialogue. In this work, we propose an end-to-end neural model for dialogue summarization with two novel modules, namely, the \emph{supporting…

Computation and Language · Computer Science 2021-08-04 Wang Chen , Piji Li , Hou Pong Chan , Irwin King

Speech summarization has become an essential tool for efficiently managing and accessing the growing volume of spoken and audiovisual content. However, despite its increasing importance, speech summarization remains loosely defined. The…

Computation and Language · Computer Science 2025-10-20 Fabian Retkowski , Maike Züfle , Andreas Sudmann , Dinah Pfau , Shinji Watanabe , Jan Niehues , Alexander Waibel

Dialogue summarization is a challenging problem due to the informal and unstructured nature of conversational data. Recent advances in abstractive summarization have been focused on data-hungry neural models and adapting these models to a…

Computation and Language · Computer Science 2020-10-14 Prakhar Ganesh , Saket Dingliwal

Multi-role dialogue summarization requires modeling complex interactions among multiple speakers while preserving role-specific information and factual consistency. However, most existing methods optimize for automatic metrics such as ROUGE…

Computation and Language · Computer Science 2026-04-29 Xiaoyong Mei , Tingting Zuo , Da Chen , Guangyu Hu , Xiangyu Wen , Chao Duan , Mingyan Zhang , Fudan Zheng

In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…

Computation and Language · Computer Science 2018-04-19 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

Dialogue summarization aims to distill the core meaning of a conversation into a concise text. This is crucial for reducing the complexity and noise inherent in dialogue-heavy applications. While recent approaches typically train language…

Computation and Language · Computer Science 2025-10-01 Mohamed Imed Eddine Ghebriout , Gaël Guibon , Ivan Lerner , Emmanuel Vincent

Automatic text summarization systems commonly involve humans for preparing data or evaluating model performance, yet, there lacks a systematic understanding of humans' roles, experience, and needs when interacting with or being assisted by…

Human-Computer Interaction · Computer Science 2022-07-01 Ruijia Cheng , Alison Smith-Renner , Ke Zhang , Joel R. Tetreault , Alejandro Jaimes

In recent times, extracting valuable information from large text is making significant progress. Especially in the current era of social media, people expect quick bites of information. Automatic text summarization seeks to tackle this by…

Computation and Language · Computer Science 2024-10-23 Sindhu Nair , Y. S. Rao , Radha Shankarmani

Dialogue summarization is a challenging task with significant practical value in customer service, meeting analysis, and conversational AI. Although large language models (LLMs) have achieved substantial progress in summarization tasks, the…

Computation and Language · Computer Science 2025-07-04 Keyan Jin , Yapeng Wang , Leonel Santos , Tao Fang , Xu Yang , Sio Kei Im , Hugo Gonçalo Oliveira

Learning from human preferences is important for language models to match human needs and to align with human and social values. Prior works have achieved remarkable successes by learning from human feedback to understand and follow…

Machine Learning · Computer Science 2023-10-19 Hao Liu , Carmelo Sferrazza , Pieter Abbeel

With the abundance of automatic meeting transcripts, meeting summarization is of great interest to both participants and other parties. Traditional methods of summarizing meetings depend on complex multi-step pipelines that make joint…

Computation and Language · Computer Science 2020-09-22 Chenguang Zhu , Ruochen Xu , Michael Zeng , Xuedong Huang

Text summarization has a wide range of applications in many scenarios. The evaluation of the quality of the generated text is a complex problem. A big challenge to language evaluation is that there is a clear divergence between existing…

Computation and Language · Computer Science 2023-09-20 Ning Wu , Ming Gong , Linjun Shou , Shining Liang , Daxin Jiang

Due to the subjectivity of the summarization, it is a good practice to have more than one gold summary for each training document. However, many modern large-scale abstractive summarization datasets have only one-to-one samples written by…

Computation and Language · Computer Science 2021-06-21 Lei Li , Wei Liu , Marina Litvak , Natalia Vanetik , Jiacheng Pei , Yinan Liu , Siya Qi

Unlike well-structured text, such as news reports and encyclopedia articles, dialogue content often comes from two or more interlocutors, exchanging information with each other. In such a scenario, the topic of a conversation can vary upon…

Computation and Language · Computer Science 2021-09-13 Junpeng Liu , Yanyan Zou , Hainan Zhang , Hongshen Chen , Zhuoye Ding , Caixia Yuan , Xiaojie Wang

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

Computation and Language · Computer Science 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu

The field of artificial intelligence (AI) alignment aims to investigate whether AI technologies align with human interests and values and function in a safe and ethical manner. AI alignment is particularly relevant for large language models…

Human-Computer Interaction · Computer Science 2023-01-18 Thilo Hagendorff , Sarah Fabi

Meeting summarization has become a critical task since digital encounters have become a common practice. Large language models (LLMs) show great potential in summarization, offering enhanced coherence and context understanding compared to…

Computation and Language · Computer Science 2025-02-19 Frederic Kirstein , Terry Ruas , Bela Gipp