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Mobile apps are one of the building blocks of the mobile digital economy. A differentiating feature of mobile apps to traditional enterprise software is online reviews, which are available on app marketplaces and represent a valuable source…

Applications · Statistics 2018-02-20 Shawn Mankad , Shengli Hu , Anandasivam Gopal

Everyday services of society increasingly rely on mobile applications, resulting in a conflicting situation between the possibility of participation on the one side and user privacy and digital freedom on the other. In order to protect…

Cryptography and Security · Computer Science 2026-02-04 Cornell Ziepel , Stephan Escher , Sebastian Rehms , Stefan Köpsell

Recent research has shown that the performance of search personalization depends on the richness of user profiles which normally represent the user's topical interests. In this paper, we propose a new embedding approach to learning user…

Information Retrieval · Computer Science 2017-08-10 Thanh Vu , Dat Quoc Nguyen , Mark Johnson , Dawei Song , Alistair Willis

As technology and technology companies have grown in power, ubiquity, and societal influence, some companies -- and notably some mobile apps -- have come to be perceived as privacy threats. Prior work has considered how various factors…

Human-Computer Interaction · Computer Science 2022-11-15 Jenny Tang , Hannah Shoemaker , Leah Teffera , Eleanor Birrell , Ada Lerner

Android users are increasingly concerned with the privacy of their data and security of their devices. To improve the security awareness of users, recent automatic techniques produce security-centric descriptions by performing program…

Cryptography and Security · Computer Science 2020-08-27 Tingmin Wu , Lihong Tang , Rongjunchen Zhang , Sheng Wen , Cecile Paris , Surya Nepal , Marthie Grobler , Yang Xiang

With smartphone technologies enhanced way of interacting with the world around us, it has also been paving the way for easier access to our private and personal information. This has been amplified by the existence of numerous embedded…

Cryptography and Security · Computer Science 2020-07-10 Tanusree Sharma , Masooda Bashir

The energy inefficiency of the apps can be a major issue for the app users which is discussed on App Stores extensively. Previous research has shown the importance of investigating the energy related app reviews to identify the major causes…

Artificial Intelligence · Computer Science 2023-04-25 Noshin Nawal

Opinion mining plays a vital role in analysing user feedback and extracting insights from textual data. While most research focuses on sentiment polarity (e.g., positive, negative, neutral), fine-grained emotion classification in app…

Information Retrieval · Computer Science 2025-11-20 Quim Motger , Marc Oriol , Max Tiessler , Xavier Franch , Jordi Marco

In the age of ubiquitous technologies, security- and privacy-focused choices have turned out to be a significant concern for individuals and organizations. Risks of such pervasive technologies are extensive and often misaligned with user…

Cryptography and Security · Computer Science 2020-07-01 Behnood Momenzadeh , Shakthidhar Gopavaram , Sanchari Das , L Jean Camp

Identifying the features to be released in the next version of software, from a pool of potential candidates, is a challenging problem. User feedback from app stores is frequently used by software vendors for the evolution of apps across…

Software Engineering · Computer Science 2026-04-03 Aurek Chattopadhyay , Nan Niu

News recommendation and personalization is not a solved problem. People are growing concerned of their data being collected in excess in the name of personalization and the usage of it for purposes other than the ones they would think…

Computers and Society · Computer Science 2021-09-16 Reshma Narayanan Kutty , Claudia Orellana-Rodriguez , Igor Brigadir , Ernesto Diaz-Aviles

The rise of mobile apps has brought greater convenience and customization for users. However, many apps use analytics services to collect a wide range of user interaction data purportedly to improve their service, while presenting app users…

Software Engineering · Computer Science 2023-03-14 Feiyang Tang , Bjarte M. Østvold

In recent years, mobile accessibility has become an important trend with the goal of allowing all users the possibility of using any app without many limitations. User reviews include insights that are useful for app evolution. However,…

Software Engineering · Computer Science 2022-10-19 Eman Abdullah AlOmar , Wajdi Aljedaani , Murtaza Tamjeed , Mohamed Wiem Mkaouer , Yasmine N. Elglaly

Natural Language Processing (NLP) is an essential subset of artificial intelligence. It has become effective in several domains, such as healthcare, finance, and media, to identify perceptions, opinions, and misuse, among others. Privacy is…

Computation and Language · Computer Science 2025-01-20 Andrick Adhikari , Sanchari Das , Rinku Dewri

This systematic literature review investigates perceptions, concerns, and expectations of young digital citizens regarding privacy in artificial intelligence (AI) systems, focusing on social media platforms, educational technology, gaming…

Computers and Society · Computer Science 2025-12-16 Ajay Kumar Shrestha , Ankur Barthwal , Molly Campbell , Austin Shouli , Saad Syed , Sandhya Joshi , Julita Vassileva

To protect user privacy in data analysis, a state-of-the-art strategy is differential privacy in which scientific noise is injected into the real analysis output. The noise masks individual's sensitive information contained in the dataset.…

Cryptography and Security · Computer Science 2018-06-20 Xuan-Son Vu , Lili Jiang

Users worldwide access massive amounts of curated data in the form of rankings on a daily basis. The societal impact of this ease of access has been studied and work has been done to propose and enforce various notions of fairness in…

Information Retrieval · Computer Science 2023-03-07 Jia Ao Sun , Sikha Pentyala , Martine De Cock , Golnoosh Farnadi

The competing nature of the app market motivates us to shift our focus on apps that provide similar functionalities and directly compete with each other (i.e., peer apps). In this work, we study the ratings and the review text of 100…

Software Engineering · Computer Science 2022-04-11 Safwat Hassan , Heng Li , Ahmed E. Hassan

Explainability, i.e. the ability of a system to explain its behavior to users, has become an important quality of software-intensive systems. Recent work has focused on methods for generating explanations for various algorithmic paradigms…

Software Engineering · Computer Science 2023-07-11 Max Unterbusch , Mersedeh Sadeghi , Jannik Fischbach , Martin Obaidi , Andreas Vogelsang

Human values such as honesty, social responsibility, fairness, privacy, and the like are things considered important by individuals and society. Software systems, including mobile software applications (apps), may ignore or violate such…