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Related papers: PAL: Persona-Augmented Emotional Support Conversat…

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Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Developing intelligent persuasive conversational agents to change people's opinions and actions for social good is the frontier in advancing the ethical development of automated dialogue systems. To do so, the first step is to understand…

Computation and Language · Computer Science 2020-01-14 Xuewei Wang , Weiyan Shi , Richard Kim , Yoojung Oh , Sijia Yang , Jingwen Zhang , Zhou Yu

The majority of existing methods for empathetic response generation rely on the emotion of the context to generate empathetic responses. However, empathy is much more than generating responses with an appropriate emotion. It also often…

Computation and Language · Computer Science 2021-08-06 Navonil Majumder , Deepanway Ghosal , Devamanyu Hazarika , Alexander Gelbukh , Rada Mihalcea , Soujanya Poria

Language models trained on large-scale corpora can generate remarkably fluent results in open-domain dialogue. However, for the persona-based dialogue generation task, consistency and coherence are also key factors, which are great…

Artificial Intelligence · Computer Science 2023-05-23 Junkai Zhou , Liang Pang , Huawei Shen , Xueqi Cheng

Maintaining persona consistency is paramount in the application of open-domain dialogue systems, as exemplified by models like ChatGPT. Despite significant advancements, the limited scale and diversity of current persona dialogue datasets…

Computation and Language · Computer Science 2025-02-20 Mengze Hong , Chen Jason Zhang , Chaotao Chen , Rongzhong Lian , Di Jiang

Recently, the topic-grounded dialogue (TGD) system has become increasingly popular as its powerful capability to actively guide users to accomplish specific tasks through topic-guided conversations. Most existing works utilize side…

Computation and Language · Computer Science 2024-06-05 Shixuan Fan , Wei Wei , Xiaofei Wen , Xianling Mao , Jixiong Chen , Dangyang Chen

Maintaining a consistent persona is essential for building a human-like conversational model. However, the lack of attention to the partner makes the model more egocentric: they tend to show their persona by all means such as twisting the…

Computation and Language · Computer Science 2022-05-17 Chen Xu , Piji Li , Wei Wang , Haoran Yang , Siyun Wang , Chuangbai Xiao

Despite the continuing efforts to improve the engagingness and consistency of chit-chat dialogue systems, the majority of current work simply focus on mimicking human-like responses, leaving understudied the aspects of modeling…

Computation and Language · Computer Science 2020-04-14 Qian Liu , Yihong Chen , Bei Chen , Jian-Guang Lou , Zixuan Chen , Bin Zhou , Dongmei Zhang

Researches on dialogue empathy aim to endow an agent with the capacity of accurate understanding and proper responding for emotions. Existing models for empathetic dialogue generation focus on the emotion flow in one direction, that is,…

Computation and Language · Computer Science 2021-09-21 Lei Shen , Jinchao Zhang , Jiao Ou , Xiaofang Zhao , Jie Zhou

How do we communicate with others to achieve our goals? We use our prior experience or advice from others, or construct a candidate utterance by predicting how it will be received. However, our experiences are limited and biased, and…

Artificial Intelligence · Computer Science 2023-11-06 Ryan Liu , Howard Yen , Raja Marjieh , Thomas L. Griffiths , Ranjay Krishna

Conversational recommender system is an emerging area that has garnered an increasing interest in the community, especially with the advancements in large language models (LLMs) that enable diverse reasoning over conversational input.…

Computation and Language · Computer Science 2024-06-11 Minjin Kim , Minju Kim , Hana Kim , Beong-woo Kwak , Soyeon Chun , Hyunseo Kim , SeongKu Kang , Youngjae Yu , Jinyoung Yeo , Dongha Lee

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

Computation and Language · Computer Science 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

Recent neural models of dialogue generation offer great promise for generating responses for conversational agents, but tend to be shortsighted, predicting utterances one at a time while ignoring their influence on future outcomes. Modeling…

Computation and Language · Computer Science 2016-09-30 Jiwei Li , Will Monroe , Alan Ritter , Michel Galley , Jianfeng Gao , Dan Jurafsky

As LLMs exhibit a high degree of human-like capability, increasing attention has been paid to role-playing research areas in which responses generated by LLMs are expected to mimic human replies. This has promoted the exploration of…

Artificial Intelligence · Computer Science 2024-10-31 Le Huang , Hengzhi Lan , Zijun Sun , Chuan Shi , Ting Bai

Multi-session persona-based dialogue generation presents challenges in maintaining long-term consistency and generating diverse, personalized responses. While large language models (LLMs) excel in single-session dialogues, they struggle to…

Computation and Language · Computer Science 2025-11-06 Yi-Pei Chen , Noriki Nishida , Hideki Nakayama , Yuji Matsumoto

We present Persona-L, a novel approach for creating personas using Large Language Models (LLMs) and an ability-based framework, specifically designed to improve the representation of users with complex needs. Traditional methods of persona…

Human-Computer Interaction · Computer Science 2024-09-25 Lipeipei Sun , Tianzi Qin , Anran Hu , Jiale Zhang , Shuojia Lin , Jianyan Chen , Mona Ali , Mirjana Prpa

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

The confluence of Artificial Intelligence and Computational Psychology presents an opportunity to model, understand, and interact with complex human psychological states through computational means. This paper presents a comprehensive,…

Artificial Intelligence · Computer Science 2025-12-16 Anant Pareek

Realistic practice and tailored feedback are key processes for training peer counselors with clinical skills. However, existing mechanisms of providing feedback largely rely on human supervision. Peer counselors often lack mechanisms to…

Computation and Language · Computer Science 2024-03-26 Alicja Chaszczewicz , Raj Sanjay Shah , Ryan Louie , Bruce A Arnow , Robert Kraut , Diyi Yang

Artificial companion agents are defined as hardware or software entities designed to provide companionship to a person. The senior population are facing a special demand for companionship. Artificial companion agents have been demonstrated…

Computers and Society · Computer Science 2016-01-25 Xinjia Yu