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The amount of textual data generation has increased enormously due to the effortless access of the Internet and the evolution of various web 2.0 applications. These textual data productions resulted because of the people express their…

Computation and Language · Computer Science 2020-11-20 Eftekhar Hossain , Omar Sharif , Mohammed Moshiul Hoque , Iqbal H. Sarker

Our study employs sentiment analysis to evaluate the compatibility of Amazon.com reviews with their corresponding ratings. Sentiment analysis is the task of identifying and classifying the sentiment expressed in a piece of text as being…

Information Retrieval · Computer Science 2019-04-09 Nishit Shrestha , Fatma Nasoz

Sentiment analysis has become increasingly important in healthcare, especially in the biomedical and pharmaceutical fields. The data generated by the general public on the effectiveness, side effects, and adverse drug reactions are…

Computation and Language · Computer Science 2024-04-23 Abhiram B. Nair , Abhinand K. , Anamika U. , Denil Tom Jaison , Ajitha V. , V. S. Anoop

Understanding customer sentiments is of paramount importance in marketing strategies today. Not only will it give companies an insight as to how customers perceive their products and/or services, but it will also give them an idea on how to…

Computation and Language · Computer Science 2020-06-17 Abien Fred Agarap

Sentiment classification is an important process in understanding people's perception towards a product, service, or topic. Many natural language processing models have been proposed to solve the sentiment classification problem. However,…

Computation and Language · Computer Science 2019-10-09 Manish Munikar , Sushil Shakya , Aakash Shrestha

Recommender systems are a valuable way to engage users in a system, increase participation and show them resources they may not have found otherwise. One significant challenge is that user interests may change over time and certain items…

Information Retrieval · Computer Science 2020-06-17 Oznur Alkan , Elizabeth Daly

The affective attitude of liking a recommended item reflects just one category in a wide spectrum of affective phenomena that also includes emotions such as entranced or intrigued, moods such as cheerful or buoyant, as well as more…

Information Retrieval · Computer Science 2025-08-25 Tonmoy Hasan , Razvan Bunescu

Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…

Information Retrieval · Computer Science 2019-07-02 Chenliang Li , Xichuan Niu , Xiangyang Luo , Zhenzhong Chen , Cong Quan

Businesses and customers can gain valuable information from product reviews. The sheer number of reviews often necessitates ranking them based on their potential helpfulness. However, only a few reviews ever receive any helpfulness votes on…

Computation and Language · Computer Science 2024-02-27 Ali Boluki , Javad Pourmostafa Roshan Sharami , Dimitar Shterionov

Aspect based sentiment analysis aims to identify the sentimental tendency towards a given aspect in text. Fine-tuning of pretrained BERT performs excellent on this task and achieves state-of-the-art performances. Existing BERT-based works…

Computation and Language · Computer Science 2020-02-13 Youwei Song , Jiahai Wang , Zhiwei Liang , Zhiyue Liu , Tao Jiang

Sentiment analysis is an essential part of text analysis, which is a larger field that includes determining and evaluating the author's emotional state. This method is essential since it makes it easier to comprehend consumers' feelings,…

Computation and Language · Computer Science 2025-10-03 Sumaiya Tabassum

Web users produce more and more documents expressing opinions. Because these have become important resources for customers and manufacturers, many have focused on them. Opinions are often expressed through adjectives with positive or…

Computation and Language · Computer Science 2012-11-20 Ae-Lim Ahn , Éric Laporte , Jee-Sun Nam

BERT has revolutionized the NLP field by enabling transfer learning with large language models that can capture complex textual patterns, reaching the state-of-the-art for an expressive number of NLP applications. For text classification…

Computation and Language · Computer Science 2022-01-11 Frederico Souza , João Filho

Product reviews, in the form of texts dominantly, significantly help consumers finalize their purchasing decisions. Thus, it is important for e-commerce companies to predict review helpfulness to present and recommend reviews in a more…

Computation and Language · Computer Science 2018-08-30 Cen Chen , Minghui Qiu , Yinfei Yang , Jun Zhou , Jun Huang , Xiaolong Li , Forrest Bao

Peer assessment has been widely applied across diverse academic fields over the last few decades and has demonstrated its effectiveness. However, the advantages of peer assessment can only be achieved with high-quality peer reviews.…

Computation and Language · Computer Science 2021-10-11 Qinjin Jia , Jialin Cui , Yunkai Xiao , Chengyuan Liu , Parvez Rashid , Edward F. Gehringer

The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…

Social and Information Networks · Computer Science 2016-02-24 Azade Nazi , Mahashweta Das , Gautam Das

Recommender systems nowadays are playing an important role in the delivery of services and information to users. Sentiment analysis (also known as opinion mining) is the process of determining the attitude of textual opinions, whether they…

Computation and Language · Computer Science 2022-12-27 Fouzi Harrag , Abdulmalik Salman Al-Salman , Alaa Alquahtani

Learning user preferences for products based on their past purchases or reviews is at the cornerstone of modern recommendation engines. One complication in this learning task is that some users are more likely to purchase products or review…

Information Retrieval · Computer Science 2023-03-08 Wanning Chen , Mohsen Bayati

Every day, a significant number of users visit the internet for different needs. The owners of a website generate profits from the user interaction with the contents or items of the website. A robust recommendation system can increase user…

Information Retrieval · Computer Science 2025-12-18 Abdullah Al Munem , Sumona Yeasmin , Mohammad Rezwanul Huq

The growth of deep learning (DL) relies heavily on huge amounts of labelled data for tasks such as natural language processing and computer vision. Specifically, in image-to-text or image-to-image pipelines, opinion (sentiment) may be…

Computer Vision and Pattern Recognition · Computer Science 2024-09-17 Aleksei Krotov , Alison Tebo , Dylan K. Picart , Aaron Dean Algave