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Conversational memory is the process by which humans encode, retain and retrieve verbal, non-verbal and contextual information from a conversation. Since human memory is selective, differing recollections of the same events can lead to…

Computation and Language · Computer Science 2024-10-16 Maria Tsfasman , Bernd Dudzik , Kristian Fenech , Andras Lorincz , Catholijn M. Jonker , Catharine Oertel

Multimodal chatbots have become one of the major topics for dialogue systems in both research community and industry. Recently, researchers have shed light on the multimodality of responses as well as dialogue contexts. This work explores…

Computation and Language · Computer Science 2026-05-05 Seongbo Jang , Seonghyeon Lee , Dongha Lee , Hwanjo Yu

We release MMSMR, a Massively Multi-System MultiReference dataset to enable future work on metrics and evaluation for dialog. Automatic metrics for dialogue evaluation should be robust proxies for human judgments; however, the verification…

Computation and Language · Computer Science 2024-11-20 Huda Khayrallah , Zuhaib Akhtar , Edward Cohen , Jyothir S , João Sedoc

Enhancing user engagement through personalization in conversational agents has gained significance, especially with the advent of large language models that generate fluent responses. Personalized dialogue generation, however, is…

Computation and Language · Computer Science 2024-07-30 Yi-Pei Chen , Noriki Nishida , Hideki Nakayama , Yuji Matsumoto

Modeling empathy is a complex endeavor that is rooted in interpersonal and experiential dimensions of human interaction, and remains an open problem within AI. Existing empathy datasets fall short in capturing the richness of empathy…

Computation and Language · Computer Science 2024-05-27 Jocelyn Shen , Yubin Kim , Mohit Hulse , Wazeer Zulfikar , Sharifa Alghowinem , Cynthia Breazeal , Hae Won Park

Traditional recommendation systems produce static rather than interactive recommendations invariant to a user's specific requests, clarifications, or current mood, and can suffer from the cold-start problem if their tastes are unknown.…

Computation and Language · Computer Science 2019-09-10 Dongyeop Kang , Anusha Balakrishnan , Pararth Shah , Paul Crook , Y-Lan Boureau , Jason Weston

In light of recent advances in large language models (LLMs), the expectations for the next generation of virtual assistants include enhanced naturalness and adaptability across diverse usage scenarios. However, the creation of high-quality…

Computation and Language · Computer Science 2024-06-10 Yinhong Liu , Yimai Fang , David Vandyke , Nigel Collier

Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…

Computation and Language · Computer Science 2022-03-29 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Target-oriented dialogue systems, designed to proactively steer conversations toward predefined targets or accomplish specific system-side goals, are an exciting area in conversational AI. In this work, by formulating a <dialogue act,…

Computation and Language · Computer Science 2023-10-16 Jian Wang , Yi Cheng , Dongding Lin , Chak Tou Leong , Wenjie Li

In dialogue generation, the naturalness of responses is crucial for effective human-machine interaction. Personalized response generation poses even greater challenges, as the responses must remain coherent and consistent with the user's…

Computation and Language · Computer Science 2025-06-18 Chih-Hao Hsu , Ying-Jia Lin , Hung-Yu Kao

The ability of a dialog system to express consistent language style during conversations has a direct, positive impact on its usability and on user satisfaction. Although previous studies have demonstrated that style transfer is feasible…

Computation and Language · Computer Science 2021-09-14 Hao Fu , Yan Wang , Ruihua Song , Tianran Hu , Jianyun Nie

Existing open-domain dialog models are generally trained to minimize the perplexity of target human responses. However, some human replies are more engaging than others, spawning more followup interactions. Current conversational models are…

Computation and Language · Computer Science 2020-09-16 Xiang Gao , Yizhe Zhang , Michel Galley , Chris Brockett , Bill Dolan

We propose a new benchmark, ComperDial, which facilitates the training and evaluation of evaluation metrics for open-domain dialogue systems. ComperDial consists of human-scored responses for 10,395 dialogue turns in 1,485 conversations…

Computation and Language · Computer Science 2024-06-18 Hiromi Wakaki , Yuki Mitsufuji , Yoshinori Maeda , Yukiko Nishimura , Silin Gao , Mengjie Zhao , Keiichi Yamada , Antoine Bosselut

Large-scale multimodal models achieve strong results on tasks like Visual Question Answering (VQA), but they are often limited when queries require cultural and visual information, everyday knowledge, particularly in low-resource and…

Flattery is an important aspect of human communication that facilitates social bonding, shapes perceptions, and influences behavior through strategic compliments and praise, leveraging the power of speech to build rapport effectively. Its…

The development of conversational agents to interact with patients and deliver clinical advice has attracted the interest of many researchers, particularly in light of the COVID-19 pandemic. The training of an end-to-end neural based dialog…

Computation and Language · Computer Science 2022-12-13 Deeksha Varshney , Aizan Zafar , Niranshu Kumar Behra , Asif Ekbal

With the increasing prevalence and diversity of robots interacting in the real world, there is need for flexible, on-the-fly planning and cooperation. Large Language Models are starting to be explored in a multimodal setup for…

Robotics · Computer Science 2024-03-01 William Hunt , Toby Godfrey , Mohammad D. Soorati

In this paper, we build a visual dialogue dataset, named InfoVisDial, which provides rich informative answers in each round even with external knowledge related to the visual content. Different from existing datasets where the answer is…

Computer Vision and Pattern Recognition · Computer Science 2023-12-22 Bingbing Wen , Zhengyuan Yang , Jianfeng Wang , Zhe Gan , Bill Howe , Lijuan Wang

With the rise of smart personal devices, service-oriented human-agent interactions have become increasingly prevalent. This trend highlights the need for personalized dialogue assistants that can understand user-specific traits to…

Computation and Language · Computer Science 2025-11-27 Zhaopei Huang , Qifeng Dai , Guozheng Wu , Xiaopeng Wu , Kehan Chen , Chuan Yu , Xubin Li , Tiezheng Ge , Wenxuan Wang , Qin Jin

Dialogue systems have the potential to change how people interact with machines but are highly dependent on the quality of the data used to train them. It is therefore important to develop good dialogue annotation tools which can improve…

Computation and Language · Computer Science 2019-11-06 Edward Collins , Nikolai Rozanov , Bingbing Zhang