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One way to improve the relationship between humans and anthropomorphic agents is to have humans empathize with the agents. In this study, we focused on a task between agents and humans. We experimentally investigated hypotheses stating that…

Human-Computer Interaction · Computer Science 2023-04-05 Takahiro Tsumura , Seiji Yamada

As AI technologies progress, social acceptance of AI agents, including intelligent virtual agents and robots, is becoming even more important for more applications of AI in human society. One way to improve the relationship between humans…

Human-Computer Interaction · Computer Science 2023-05-12 Takahiro Tsumura , Seiji Yamada

One way to improve the relationship between humans and anthropomorphic agents is to have humans empathize with the agents. In this study, we focused on a task between an agent and a human in which the agent makes a mistake. To investigate…

Human-Computer Interaction · Computer Science 2025-04-22 Takahiro Tsumura , Seiji Yamada

As anthropomorphic agents (AI and robots) are increasingly used in society, empathy and trust between people and agents are becoming increasingly important. A better understanding of agents by people will help to improve the problems caused…

Human-Computer Interaction · Computer Science 2025-04-22 Takahiro Tsumura , Seiji Yamada

This study investigated whether human trust in a social robot with anthropomorphic physicality is similar to that in an AI agent or in a human in order to clarify how anthropomorphic physicality influences human trust in an agent. We…

Human-Computer Interaction · Computer Science 2023-04-05 Akihiro Maehigashi , Takahiro Tsumura , Seiji Yamada

With the increased adoption of artificial intelligence (AI) in industry and society, effective human-AI interaction systems are becoming increasingly important. A central challenge in the interaction of humans with AI is the estimation of…

Human-Computer Interaction · Computer Science 2023-04-20 Philipp Spitzer , Joshua Holstein , Michael Vössing , Niklas Kühl

As AI technology develops, trust in AI agents is becoming more important for more AI applications in human society. Possible ways to improve the trust relationship include empathy, success-failure series, and capability (performance).…

Human-Computer Interaction · Computer Science 2025-04-22 Takahiro Tsumura , Seiji Yamada

Cooperative relationships between humans and agents are becoming more important for the social coexistence of anthropomorphic agents, including virtual agents and robots. One way to improve the relationship between humans and agents is for…

Human-Computer Interaction · Computer Science 2024-01-11 Takahiro Tsumura , Seiji Yamada

The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though…

Artificial Intelligence · Computer Science 2019-08-16 Özge Nilay Yalçın

Communication between humans and artificial agents is essential for their interaction. This is often inspired by human communication, which uses gestures, facial expressions, gaze direction, and other explicit and implicit means. This work…

Robotics · Computer Science 2026-02-26 Ana Christina Almada Campos , Bruno Vilhena Adorno

In this paper, we analyze the performance of an agent developed according to a well-accepted appraisal theory of human emotion with respect to how it modulates play in the context of a social dilemma. We ask if the agent will be capable of…

Artificial Intelligence · Computer Science 2021-07-19 Moojan Ghafurian , Neil Budnarain , Jesse Hoey

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

AI agents are continually optimized for tasks related to human work, such as software engineering and professional writing, signaling a pressing trend with significant impacts on the human workforce. However, these agent developments have…

Artificial Intelligence · Computer Science 2025-11-10 Zora Zhiruo Wang , Yijia Shao , Omar Shaikh , Daniel Fried , Graham Neubig , Diyi Yang

A common vision from science fiction is that robots will one day inhabit our physical spaces, sense the world as we do, assist our physical labours, and communicate with us through natural language. Here we study how to design artificial…

Despite the growing interest in collaborative AI, designing systems that seamlessly integrate human input remains a major challenge. In this study, we developed a task to systematically examine human preferences for collaborative agents. We…

Artificial Intelligence · Computer Science 2025-10-28 Lukas William Mayer , Sheer Karny , Jackie Ayoub , Miao Song , Danyang Tian , Ehsan Moradi-Pari , Mark Steyvers

As AI closely interacts with human society, it is crucial to ensure that its behavior is safe, altruistic, and aligned with human ethical and moral values. However, existing research on embedding ethical considerations into AI remains…

Artificial Intelligence · Computer Science 2025-11-07 Feifei Zhao , Hui Feng , Haibo Tong , Zhengqiang Han , Erliang Lin , Enmeng Lu , Yinqian Sun , Yi Zeng

Voice assistants are increasingly prevalent, from personal devices to team environments. This study explores how voice type and contribution quality influence human-agent team performance and perceptions of anthropomorphism, animacy,…

Human-Computer Interaction · Computer Science 2024-11-25 Samuel Westby , Richard J. Radke , Christoph Riedl , Brooke Foucault Welles

Despite rapid technological progress, effective human-machine cooperation remains a significant challenge. Humans tend to cooperate less with machines than with fellow humans, a phenomenon known as the machine penalty. Here, we show that…

Human-Computer Interaction · Computer Science 2025-05-29 Zhen Wang , Ruiqi Song , Chen Shen , Shiya Yin , Zhao Song , Balaraju Battu , Lei Shi , Danyang Jia , Talal Rahwan , Shuyue Hu

Current societal challenges exceed the capacity of humans operating either alone or collectively. As AI evolves, its role within human collectives will vary from an assistive tool to a participatory member. Humans and AI possess…

Computers and Society · Computer Science 2024-11-26 Hao Cui , Taha Yasseri

The rise of AI conversational agents has broadened opportunities to enhance human capabilities across various domains. As these agents become more prevalent, it is crucial to investigate the impact of different affective abilities on their…

Human-Computer Interaction · Computer Science 2023-10-20 Javier Hernandez , Jina Suh , Judith Amores , Kael Rowan , Gonzalo Ramos , Mary Czerwinski
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