Related papers: Comparing different qualitative methods to underst…
The work presented in this paper focuses on the improvement of corporate knowledge management systems. For the implementation of such systems, companies deploy can important means for small gains. Indeed, management services often notice…
While a central goal of HCI has always been to create and develop interfaces that are easy to use, a deeper focus has been set more recently on designing interfaces more ethically. However, the exact meaning and measurement of ethical…
Social media has billions of users, but we still do not fully understand why users prefer one platform over another. Establishing new platforms among already popular competitors is difficult. Prior research has richly documented people's…
In the social sciences, there is a longstanding tension between data collection methods that facilitate quantification and those that are open to unanticipated information. Advances in technology now enable new, hybrid methods that combine…
Participatory design initiatives, especially within the realm of digital civics, are often integrated and co-developed with the very citizens and communities they intend to assist. Digital civics research aims to create positive social…
This paper explores public perceptions around the role of affective computing in the workplace. It uses a series of design fictions with 46 UK based participants, unpacking their perspectives on the advantages and disadvantages of tracking…
Policy Planning have the potential to contribute to the strategic development and economic diversification of developing countries even without considerable structural changes. In this study, we analyzed a set of human-oriented dimensions…
Nowadays, mobile devices have become increasingly a part of education for those who study or teach at the university level and school levels. The support of electronic learning (elearning) is essential to making mobile learning (m-learning)…
Intelligent systems have traditionally been designed as tools rather than collaborators, often lacking critical characteristics that collaboration partnerships require. Recent advances in large language model (LLM) agents open new…
The rapid move to remote work due to COVID-19 social distancing policies has slowed or stopped most in-person qualitative user research activities. The limitation on in-person activities has pushed many user researchers to consider how they…
The informatization practice of countries all over the world has shown that the level of a government's informatization is one main factor that can affect its international competitive power. At present, e-government construction is…
Software development requires understanding of users, user needs, user tasks and context in which they are operating. These skills are familiar to entrepreneurs, product managers, and marketing experts. However, our teaching experience…
Over the past 15 years, the volume, richness and quality of data collected from the combined social networking platforms has increased beyond all expectation, providing researchers from a variety of disciplines to use it in their research.…
HCI researchers have been gradually shifting attention from individual users to communities when engaging in research, design, and system development. However, our field has yet to establish a cohesive, systematic understanding of the…
This paper focuses on the use of knowledge possessed by designers. Data collection was based on observations (by the cognitive ergonomics researcher) and simultaneous verbalisations (by the designers) in empirical studies conducted in the…
Conversational search offers an easier and faster alternative to conventional web search, while having downsides like lack of source verification. Research has examined performance disparities between these two systems in different…
Social Search research deals with studying methodologies exploiting social information to better satisfy user information needs in Online Social Media while simplifying the search effort and consequently reducing the time spent and the…
This workshop explores innovative human-AI collaboration methodologies in HCI visual storytelling education through our established "gap-and-fill" approach. Drawing on Eastern aesthetic philosophies of intentional emptiness, including…
Context: Software Architecture (SA) and Source Code (SC) are two intertwined artefacts that represent the interdependent design decisions made at different levels of abstractions - High-Level (HL) and Low-Level (LL). An understanding of the…
Information seeking conversations between users and Conversational Search Agents (CSAs) consist of multiple turns of interaction. While users initiate a search session, ideally a CSA should sometimes take the lead in the conversation by…