Related papers: Video Games as a Corpus: Sentiment Analysis using …
The goal of our research is to automatically retrieve the satisfaction and the frustration in real-life call-center conversations. This study focuses an industrial application in which the customer satisfaction is continuously tracked down…
Aspect-based sentiment analysis (ABSA) is a crucial task in information extraction and sentiment analysis, aiming to identify aspects with associated sentiment elements in text. However, existing ABSA datasets are predominantly…
Emotional Voice Messages (EMOVOME) is a spontaneous speech dataset containing 999 audio messages from real conversations on a messaging app from 100 Spanish speakers, gender balanced. Voice messages were produced in-the-wild conditions…
Sentiment analysis is crucial for brand reputation management in the banking sector, where customer feedback spans English, Sinhala, Singlish, and code-mixed text. Existing models struggle with low-resource languages like Sinhala and lack…
We propose a contextual emotion classifier based on a transferable language model and dynamic max pooling, which predicts the emotion of each utterance in a dialogue. A representative emotion analysis task, EmotionX, requires to consider…
In recent years, Sentiment Analysis (SA) and Emotion Recognition (ER) have been increasingly popular in the Bangla language, which is the seventh most spoken language throughout the entire world. However, the language is structurally…
This technical report details several improvements to the visual concept detector banks built on images from the Multilingual Visual Sentiment Ontology (MVSO). The detector banks are trained to detect a total of 9,918 sentiment-biased…
Financial dialogue transcripts pose a unique challenge for sentence-level information extraction due to their informal structure, domain-specific vocabulary, and variable intent density. We introduce Fin-ExBERT, a lightweight and modular…
We propose a novel transfer learning method for speech emotion recognition allowing us to obtain promising results when only few training data is available. With as low as 125 examples per emotion class, we were able to reach a higher…
Recent Transformer-based contextual word representations, including BERT and XLNet, have shown state-of-the-art performance in multiple disciplines within NLP. Fine-tuning the trained contextual models on task-specific datasets has been the…
The emergence of multimodal large language models (MLLMs) advances multimodal emotion recognition (MER) to the next level, from naive discriminative tasks to complex emotion understanding with advanced video understanding abilities and…
Expression of emotions is a crucial part of daily human communication. Emotion recognition in conversations (ERC) is an emerging field of study, where the primary task is to identify the emotion behind each utterance in a conversation.…
Understanding emotional signals in older adults is crucial for designing virtual assistants that support their well-being. However, existing affective computing models often face significant limitations: (1) limited availability of datasets…
Our paper focuses on making use of deep neural network models to accurately predict the range of human emotions experienced during watching movies. In this certain setup, there exist three clear-cut input modalities that considerably…
Common problems in playing online mobile and computer games were related to toxic behavior and abusive communication among players. Based on different reports and studies, the study also discusses the impact of online hate speech and…
Sentiment analysis focuses on identifying the emotional polarity expressed in textual data, typically categorized as positive, negative, or neutral. Hate speech detection, on the other hand, aims to recognize content that incites violence,…
Preserving affective nuance remains a challenge in Machine Translation (MT), where semantic equivalence often takes precedence over emotional fidelity. This paper evaluates the performance of three state-of-the-art Small Language Models…
Most existing work on adversarial data generation focuses on English. For example, PAWS (Paraphrase Adversaries from Word Scrambling) consists of challenging English paraphrase identification pairs from Wikipedia and Quora. We remedy this…
This paper describes our approach to the EmotionX-2019, the shared task of SocialNLP 2019. To detect emotion for each utterance of two datasets from the TV show Friends and Facebook chat log EmotionPush, we propose two-step deep learning…
Suicidal ideation is a serious health problem affecting millions of people worldwide. Social networks provide information about these mental health problems through users' emotional expressions. We propose a multilingual model leveraging…