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In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Human-Computer Interaction · Computer Science 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

Visualization dashboards are regularly used for data exploration and analysis, but their complex interactions and interlinked views often require time-consuming onboarding sessions from dashboard authors. Preparing these onboarding…

Human-Computer Interaction · Computer Science 2026-03-04 Vaishali Dhanoa , Gabriela Molina León , Eve Hoggan , Eduard Gröller , Marc Streit , Niklas Elmqvist

The widespread availability of Large Language Models (LLMs) within Integrated Development Environments (IDEs) has led to their speedy adoption. Conversational interactions with LLMs enable programmers to obtain natural language explanations…

Human-Computer Interaction · Computer Science 2024-02-12 Bhavya Chopra , Yasharth Bajpai , Param Biyani , Gustavo Soares , Arjun Radhakrishna , Chris Parnin , Sumit Gulwani

We present SDialog, an MIT-licensed open-source Python toolkit that unifies dialog generation, evaluation and mechanistic interpretability into a single end-to-end framework for building and analyzing LLM-based conversational agents. Built…

Information-seeking AI assistant systems aim to answer users' queries about knowledge in a timely manner. However, both the human-perceived helpfulness of information-seeking assistant systems and its fairness implication are…

Computation and Language · Computer Science 2025-03-04 Jiao Sun , Yu Hou , Jiin Kim , Nanyun Peng

Increasingly complex and autonomous robots are being deployed in real-world environments with far-reaching consequences. High-stakes scenarios, such as emergency response or offshore energy platform and nuclear inspections, require robot…

Human-Computer Interaction · Computer Science 2020-03-13 Francisco J. Chiyah Garcia , José Lopes , Helen Hastie

This work introduces a robotics platform which embeds a conversational AI agent in an embodied system for natural language understanding and intelligent decision-making for service tasks; integrating task planning and human-like…

Call centers, in which human operators attend clients using textual chat, are very common in modern e-commerce. Training enough skilled operators who are able to provide good service is a challenge. We suggest an algorithm and a method to…

Computation and Language · Computer Science 2021-05-17 Aviram Aviv , Yaniv Oshrat , Samuel A. Assefa , Tobi Mustapha , Daniel Borrajo , Manuela Veloso , Sarit Kraus

Cognitive health in older adults presents a growing challenge. Although conversational interventions show feasibility in improving cognitive wellness, human caregiver resources remain overloaded. AI-based chatbots have shown promise, yet…

Computers and Society · Computer Science 2025-06-06 Zhengbang Yang , Junyuan Hong , Yijiang Pang , Jiayu Zhou , Zhuangdi Zhu

In this paper, we describe the foundations for generating a chatbot out of a website equipped with simple, bot-specific HTML annotations. The approach is part of what we call conversational web browsing, i.e., a dialog-based, natural…

Computers and Society · Computer Science 2020-10-22 Pietro Chittò , Marcos Baez , Florian Daniel , Boualem Benatallah

Upon release, ChatGPT3.5 shocked the software engineering community by its ability to generate answers to specialized questions about coding. Immediately, many educators wondered if it was possible to use the chatbot as a support tool that…

Computers and Society · Computer Science 2024-11-27 Yaiza Aragonés-Soria , Julia Kotovich , Chitsutha Soomlek , Manuel Oriol

In late 2022, OpenAI released a new version of ChatGPT, a sophisticated natural language processing system capable of holding natural conversations while preserving and responding to the context of the discussion. ChatGPT has exceeded…

Computers and Society · Computer Science 2023-07-04 Kamil Malinka , Martin Perešíni , Anton Firc , Ondřej Hujňák , Filip Januš

Large Language Models (LLMs) have become increasingly integral to enhancing developer productivity, particularly in code generation, comprehension, and repair tasks. However, fine-tuning these models with high-quality, real-world data is…

Software Engineering · Computer Science 2024-12-12 Xiaoyun Liang , Jingyi Ren , Jiayi Qi , Chao Peng , Bo Jiang

There is currently a drive in the aerospace domain to introduce machine to machine communication over wireless networks to improve ground processes at airports such as refuelling and air conditiong. To this end a session key has to be…

Cryptography and Security · Computer Science 2020-04-07 Sibylle Fröschle , Martin Kubisch , Marlon Gräfing

We describe our approach to create and deliver a custom voice for a conversational AI use-case. More specifically, we provide a voice for a Digital Einstein character, to enable human-computer interaction within the digital conversation…

Audio and Speech Processing · Electrical Eng. & Systems 2021-07-23 Joanna Rownicka , Kilian Sprenkamp , Antonio Tripiana , Volodymyr Gromoglasov , Timo P Kunz

AI enabled chat bots have recently been put to use to answer customer service queries, however it is a common feedback of users that bots lack a personal touch and are often unable to understand the real intent of the user's question. To…

Much has been written about privacy in the context of conversational and voice assistants. Yet, there have been remarkably few developments in terms of the actual privacy offered by these devices. But how much of this is due to the…

Human-Computer Interaction · Computer Science 2023-06-09 Trung Dong Huynh , William Seymour , Luc Moreau , Jose Such

MiniConf is a framework for hosting virtual academic conferences motivated by the sudden inability for these events to be hosted globally. The framework is designed to be global and asynchronous, interactive, and to promote browsing and…

Human-Computer Interaction · Computer Science 2020-07-27 Alexander M. Rush , Hendrik Strobelt

In recent years, chatbots have gained widespread adoption thanks to their ability to assist users at any time and across diverse domains. However, the lack of large-scale curated datasets limits research on their quality and reliability.…

Software Engineering · Computer Science 2026-01-28 Elena Masserini , Diego Clerissi , Daniela Micucci , Leonardo Mariani

The recent advancements in Large Language Models (LLMs), particularly conversational LLMs like ChatGPT, have prompted changes in a range of fields, including design. This study aims to examine the capabilities of ChatGPT in a human-centered…

Human-Computer Interaction · Computer Science 2023-02-16 A. Baki Kocaballi