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Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

We present an effective technique for training deep learning agents capable of negotiating on a set of clauses in a contract agreement using a simple communication protocol. We use Multi Agent Reinforcement Learning to train both agents…

Machine Learning · Computer Science 2018-09-20 Vishal Sunder , Lovekesh Vig , Arnab Chatterjee , Gautam Shroff

Reinforcement Learning (RL) has been witnessed its potential for training a dialogue policy agent towards maximizing the accumulated rewards given from users. However, the reward can be very sparse for it is usually only provided at the end…

Computation and Language · Computer Science 2021-11-03 Hongru Wang , Huimin Wang , Zezhong Wang , Kam-Fai Wong

Recent progress on large language models (LLMs) has enabled dialogue agents to generate highly naturalistic and plausible text. However, current LLM language generation focuses on responding accurately to questions and requests with a…

Machine Learning · Computer Science 2024-11-11 Joey Hong , Jessica Lin , Anca Dragan , Sergey Levine

Many studies have applied reinforcement learning to train a dialog policy and show great promise these years. One common approach is to employ a user simulator to obtain a large number of simulated user experiences for reinforcement…

Computation and Language · Computer Science 2020-04-24 Ryuichi Takanobu , Runze Liang , Minlie Huang

Effective human-agent collaboration is increasingly prevalent in real-world applications. Current trends in such collaborations are predominantly unidirectional, with users providing instructions or posing questions to agents, where agents…

Artificial Intelligence · Computer Science 2025-12-16 Emre Can Acikgoz , Jinoh Oh , Jie Hao , Joo Hyuk Jeon , Heng Ji , Dilek Hakkani-Tür , Gokhan Tur , Xiang Li , Chengyuan Ma , Xing Fan

Social dilemmas have been widely studied to explain how humans are able to cooperate in society. Considerable effort has been invested in designing artificial agents for social dilemmas that incorporate explicit agent motivations that are…

Multiagent Systems · Computer Science 2021-08-30 Nicolas Anastassacos , Stephen Hailes , Mirco Musolesi

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

Voice assistants have recently achieved remarkable commercial success. However, the current generation of these devices is typically capable of only reactive interactions. In other words, interactions have to be initiated by the user, which…

Information-Seeking Dialogue (ISD) agents aim to provide accurate responses to user queries. While proficient in directly addressing user queries, these agents, as well as LLMs in general, predominantly exhibit reactive behavior, lacking…

Computation and Language · Computer Science 2024-11-19 Jing Yang Lee , Seokhwan Kim , Kartik Mehta , Jiun-Yu Kao , Yu-Hsiang Lin , Arpit Gupta

When deploying autonomous agents in the real world, we need effective ways of communicating objectives to them. Traditional skill learning has revolved around reinforcement and imitation learning, each with rigid constraints on the format…

Artificial Intelligence · Computer Science 2019-11-21 Mark Woodward , Chelsea Finn , Karol Hausman

Proactive task-oriented agents must autonomously anticipate user needs, identify actionable opportunities, and trigger software actions at appropriate moments - fundamentally shifting from reactive systems that await explicit instructions.…

Artificial Intelligence · Computer Science 2026-05-26 Lei Ding , Bin He , Chenguang Wang , Yang Liu

A long-term goal of reinforcement learning is to design agents that can autonomously interact and learn in the world. A critical challenge to such autonomy is the presence of irreversible states which require external assistance to recover…

Machine Learning · Computer Science 2022-10-20 Annie Xie , Fahim Tajwar , Archit Sharma , Chelsea Finn

Using robots in educational contexts has already shown to be beneficial for a student's learning and social behaviour. For levitating them to the next level of providing more effective and human-like tutoring, the ability to adapt to the…

Robotics · Computer Science 2022-12-21 Matthias Kraus , Diana Betancourt , Wolfgang Minker

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

Computation and Language · Computer Science 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke

Learning an efficient manager of dialogue agent from data with little manual intervention is important, especially for goal-oriented dialogues. However, existing methods either take too many manual efforts (e.g. reinforcement learning…

Computation and Language · Computer Science 2019-08-16 Zhuoxuan Jiang , Xian-Ling Mao , Ziming Huang , Jie Ma , Shaochun Li

Conversational agents have been studied as tools to scaffold planning and self-reflection for productivity and well-being. While prior work has demonstrated positive outcomes, we still lack a clear understanding of what drives these results…

Human-Computer Interaction · Computer Science 2026-02-06 Adnan Abbas , Caleb Wohn , Arnav Jagtap , Eugenia H Rho , Young-Ho Kim , Sang Won Lee

Communicating in natural language is a powerful tool in multi-agent settings, as it enables independent agents to share information in partially observable settings and allows zero-shot coordination with humans. However, most prior works…

Artificial Intelligence · Computer Science 2025-02-11 Bidipta Sarkar , Warren Xia , C. Karen Liu , Dorsa Sadigh

Agents powered by large language models have shown remarkable abilities in solving complex tasks. However, most agent systems remain reactive, limiting their effectiveness in scenarios requiring foresight and autonomous decision-making. In…

Proactive dialogue system is able to lead the conversation to a goal topic and has advantaged potential in bargain, persuasion and negotiation. Current corpus-based learning manner limits its practical application in real-world scenarios.…

Information Retrieval · Computer Science 2022-04-18 Wenqiang Lei , Yao Zhang , Feifan Song , Hongru Liang , Jiaxin Mao , Jiancheng Lv , Zhenglu Yang , Tat-Seng Chua
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