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Traditional recommender systems (RecSys) primarily infer user preferences from implicit signals (such as clicks, watches, and purchases), often neglecting the rich explicit contextual feedback users provide through verbal text, like…

Modern recommender systems utilize users' historical behaviors to generate personalized recommendations. However, these systems often lack user controllability, leading to diminished user satisfaction and trust in the systems. Acknowledging…

Information Retrieval · Computer Science 2023-08-03 Juntao Tan , Yingqiang Ge , Yan Zhu , Yinglong Xia , Jiebo Luo , Jianchao Ji , Yongfeng Zhang

Personality is a psychological factor that reflects people's preferences, which in turn influences their decision-making. We hypothesize that accurate modeling of users' personalities improves recommendation systems' performance. However,…

Information Retrieval · Computer Science 2023-03-22 Xinyuan Lu , Min-Yen Kan

Recommender systems are one of the most successful applications of machine learning and data science. They are successful in a wide variety of application domains, including e-commerce, media streaming content, email marketing, and…

Information Retrieval · Computer Science 2023-04-04 Juan Pablo Equihua , Maged Ali , Henrik Nordmark , Berthold Lausen

System-provided explanations for recommendations are an important component towards transparent and trustworthy AI. In state-of-the-art research, this is a one-way signal, though, to improve user acceptance. In this paper, we turn the role…

Information Retrieval · Computer Science 2021-05-04 Azin Ghazimatin , Soumajit Pramanik , Rishiraj Saha Roy , Gerhard Weikum

In recommender systems, the presentation of explanations plays a crucial role in supporting users' decision-making processes. Although numerous existing studies have focused on the effects (transparency or persuasiveness) of explanation…

Human-Computer Interaction · Computer Science 2025-03-03 Ayano Okoso , Keisuke Otaki , Satoshi Koide , Yukino Baba

Recommender systems are central to digital platforms, yet they face a fundamental trade-off between accuracy and explainability. Black-box models achieve strong performance but lack interpretability needed for trust and adoption. Existing…

Information Retrieval · Computer Science 2026-05-05 Yuyan Wang , Pan Li , Minmin Chen

The technical foundations of recommender systems have progressed from collaborative filtering to complex neural models and, more recently, large language models. Despite these technological advances, deployed systems often underserve their…

Information Retrieval · Computer Science 2026-03-10 Kesha Ou , Chenghao Wu , Xiaolei Wang , Bowen Zheng , Wayne Xin Zhao , Weitao Li , Long Zhang , Sheng Chen , Ji-Rong Wen

Recommender systems are the algorithms which select, filter, and personalize content across many of the worlds largest platforms and apps. As such, their positive and negative effects on individuals and on societies have been extensively…

With the prevalence of deep learning based embedding approaches, recommender systems have become a proven and indispensable tool in various information filtering applications. However, many of them remain difficult to diagnose what aspects…

Information Retrieval · Computer Science 2021-10-29 Yao Zhou , Haonan Wang , Jingrui He , Haixun Wang

Recommender systems play a fundamental role in web applications in filtering massive information and matching user interests. While many efforts have been devoted to developing more effective models in various scenarios, the exploration on…

Machine Learning · Computer Science 2020-08-24 Ninghao Liu , Yong Ge , Li Li , Xia Hu , Rui Chen , Soo-Hyun Choi

In Recommender System (RS), explanations help users understand why items are recommended and can enhance a system's transparency, persuasiveness, engagement, and trust, which are known as explanation goals. However, evaluating the…

Information Retrieval · Computer Science 2025-12-17 André Levi Zanon , Marcelo Garcia Manzato , Leonardo Rocha

Recommender Systems are algorithms that predict a user's preference for an item. Reciprocal Recommenders are a subset of recommender systems, where the items in question are people, and the objective is therefore to predict a bidirectional…

Information Retrieval · Computer Science 2021-08-27 James Neve , Ryan McConville

There exist situations of decision-making under information overload in the Internet, where people have an overwhelming number of available options to choose from, e.g. products to buy in an e-commerce site, or restaurants to visit in a…

Social and Information Networks · Computer Science 2021-01-14 Ivan Palomares , Carlos Porcel , Luiz Pizzato , Ido Guy , Enrique Herrera-Viedma

Explainable recommendation has attracted much attention from the industry and academic communities. It has shown great potential for improving the recommendation persuasiveness, informativeness and user satisfaction. Despite a lot of…

Information Retrieval · Computer Science 2023-03-02 Xu Chen , Jingsen Zhang , Lei Wang , Quanyu Dai , Zhenhua Dong , Ruiming Tang , Rui Zhang , Li Chen , Ji-Rong Wen

Large language models (LLMs) are increasingly prevalent in recommender systems, where LLMs can be used to generate personalized recommendations. Here, we examine how different LLM-generated explanations for movie recommendations affect…

Human-Computer Interaction · Computer Science 2025-08-20 Yuanjun Feng , Stefan Feuerriegel , Yash Raj Shrestha

Understanding why specific items are recommended to users can significantly increase their trust and satisfaction in the system. While neural recommenders have become the state-of-the-art in recent years, the complexity of deep models still…

Information Retrieval · Computer Science 2021-05-12 Khanh Hiep Tran , Azin Ghazimatin , Rishiraj Saha Roy

Most of the existing recommender systems use the ratings provided by users on individual items. An additional source of preference information is to use the ratings that users provide on sets of items. The advantages of using preferences on…

Information Retrieval · Computer Science 2019-04-30 Mohit Sharma , F. Maxwell Harper , George Karypis

By providing explanations for users and system designers to facilitate better understanding and decision making, explainable recommendation has been an important research problem. In this paper, we propose Counterfactual Explainable…

Information Retrieval · Computer Science 2023-02-21 Juntao Tan , Shuyuan Xu , Yingqiang Ge , Yunqi Li , Xu Chen , Yongfeng Zhang

Images account for a significant part of user decisions in many application scenarios, such as product images in e-commerce, or user image posts in social networks. It is intuitive that user preferences on the visual patterns of image…

Information Retrieval · Computer Science 2018-02-01 Xu Chen , Yongfeng Zhang , Hongteng Xu , Yixin Cao , Zheng Qin , Hongyuan Zha