Related papers: User Centred Method to Design a Platform to Design…
Background: Artificial Intelligence (AI) clinical decision support (CDS) systems have the potential to augment surgical risk assessments, but successful adoption depends on an understanding of end-user needs and current workflows. This…
The development of conversational agents (CAs) has shown strong potential in supporting mental health through dialogue. While many studies focus on CAs for individual psychological care, research on agents designed for couples facing…
End-user development,where non-programmers create or adapt their own digital tools, can play a key role in driving digital transformation within organizations. Currently, low-code/no-code platforms are widely used to enable end-user…
This paper proposes a design tool to investigate the properties and emergent behaviours of a special class of Ambient Assisted Living systems, namely mutual assistance communities where the dwellers contribute to each other's well being.…
The success of employment is highly related to a job seeker's capability of communicating and collaborating with others. While leveraging one's network during the job-seeking process is intuitive to the neurotypical, this can be challenging…
As generative AI tools like ChatGPT become integral to everyday writing, critical questions arise about how to preserve writers' sense of agency and ownership when using these tools. Yet, a systematic understanding of how AI assistance…
In the digital health domain, ethical data collection practices are crucial for ensuring the availability of quality datasets that drive medical advancement. Data donation, allowing patients to share their medical data for secondary…
Navigating and visualizing multilayered knowledge graphs remains a challenging, unresolved problem in information systems design. Building on our earlier study, which engaged end users in both the design and population of a domain-specific…
Through systematically analyzing the literature on designing AI-based technologies, we extracted design implications and synthesized them into a generic human-centered design framework for AI technologies to better support human needs and…
In the course of developing digital and future aviation cabin concepts at the German Aerospace Center, the exploration of user-centered and acceptance-enhancing methods plays a central role. The challenge here is to identify the flexible…
As full AI-based automation remains out of reach in most real-world applications, the focus has instead shifted to leveraging the strengths of both human and AI agents, creating effective collaborative systems. The rapid advances in this…
Agentic AI prototypes are being deployed across domains with increasing speed, yet no methodology for their structured design, governance, and prospective evaluation has been established. Existing AI documentation practices and guidelines…
We provide two case studies in the application of ideas drawn from conversation analysis to the design of technologies that enhance the experience of human conversation. We first present a case study of the design of an electronic…
Annotations allow users to associate additional information with existing resources. Using proprietary and closed systems on the Web, users are already able to annotate multimedia resources such as images, audio and video. So far, however,…
As an increasing number of interactive devices offer human-like assistance, there is a growing need to understand the human experience of interactive agents. When interactive artefacts with human-like features become intertwined in our…
This research focuses on the critical process of upgrading a Design System from Web Content Accessibility Guidelines (WCAG) 2.0 to WCAG 2.1, which is an essential step in enhancing web accessibility. It emphasizes the importance of staying…
Augmentative and alternative communication (AAC) devices are used by many people around the world who experience difficulties in communicating verbally. One AAC device which is especially useful for minimally verbal autistic children in…
Small business owners (SBOs) often lack the resources and design experience needed to produce high-quality advertisements. To address this, we developed ACAI (AI Co-Creation for Advertising and Inspiration), an GenAI-powered multimodal…
The design of future mobility solutions and the design of the mobility systems they enable are closely coupled. Indeed, knowledge about the intended service of novel mobility solutions would impact their design and deployment process,…
Recent advancements in HCI and AI research attempt to support user experience (UX) practitioners with AI-enabled tools. Despite the potential of emerging models and new interaction mechanisms, mainstream adoption of such tools remains…