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This study examined users' behavioral differences in a large corpus of Japanese human-robot interactions, comparing interactions between a tele-operated robot and an autonomous dialogue system. We analyzed user spoken behaviors in both…

Computation and Language · Computer Science 2024-10-07 Mikey Elmers , Koji Inoue , Divesh Lala , Keiko Ochi , Tatsuya Kawahara

Cognitive health in older adults presents a growing challenge. Although conversational interventions show feasibility in improving cognitive wellness, human caregiver resources remain overloaded. AI-based chatbots have shown promise, yet…

Computers and Society · Computer Science 2025-06-06 Zhengbang Yang , Junyuan Hong , Yijiang Pang , Jiayu Zhou , Zhuangdi Zhu

Recently, there have merged a class of task-oriented dialogue (TOD) datasets collected through Wizard-of-Oz simulated games. However, the Wizard-of-Oz data are in fact simulated data and thus are fundamentally different from real-life…

Computation and Language · Computer Science 2022-10-19 Hong Liu , Hao Peng , Zhijian Ou , Juanzi Li , Yi Huang , Junlan Feng

Large-scale Wizard-Of-Oz dialogue datasets have enabled the training of deep learning-based dialogue systems. While they are successful as benchmark datasets, they lack certain types of utterances, which would make them more realistic. In…

Computation and Language · Computer Science 2024-12-11 Sebastian Steindl , Ulrich Schäfer , Bernd Ludwig

One of the difficulties in training dialogue systems is the lack of training data. We explore the possibility of creating dialogue data through the interaction between a dialogue system and a user simulator. Our goal is to develop a…

Computation and Language · Computer Science 2021-07-27 Bo-Hsiang Tseng , Yinpei Dai , Florian Kreyssig , Bill Byrne

Knowledge Graph(KG) grounded conversations often use large pre-trained models and usually suffer from fact hallucination. Frequently entities with no references in knowledge sources and conversation history are introduced into responses,…

Computation and Language · Computer Science 2023-01-12 Souvik Das , Sougata Saha , Rohini K. Srihari

We present a new method based on episodic Knowledge Graphs (eKGs) for evaluating (multimodal) conversational agents in open domains. This graph is generated by interpreting raw signals during conversation and is able to capture the…

Artificial Intelligence · Computer Science 2022-09-27 Selene Báez Santamaría , Piek Vossen , Thomas Baier

Task-oriented dialogue systems rely on predefined conversation schemes (dialogue flows) often represented as directed acyclic graphs. These flows can be manually designed or automatically generated from previously recorded conversations.…

Computation and Language · Computer Science 2024-11-18 Mehrnoosh Mirtaheri , Nikhil Varghese , Chandra Khatri , Amol Kelkar

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

We advance the state-of-the-art in unsupervised abstractive dialogue summarization by utilizing multi-sentence compression graphs. Starting from well-founded assumptions about word graphs, we present simple but reliable path-reranking and…

Computation and Language · Computer Science 2022-05-27 Seongmin Park , Jihwa Lee

This work combines information about the dialogue history encoded by pre-trained model with a meaning representation of the current system utterance to realize contextual language generation in task-oriented dialogues. We utilize the…

Computation and Language · Computer Science 2021-11-30 Ye Liu , Wolfgang Maier , Wolfgang Minker , Stefan Ultes

Understanding narratives requires reasoning about implicit world knowledge related to the causes, effects, and states of situations described in text. At the core of this challenge is how to access contextually relevant knowledge on demand…

Computation and Language · Computer Science 2020-11-02 Antoine Bosselut , Ronan Le Bras , Yejin Choi

Personalized messaging plays an essential role in improving communication in areas such as healthcare, education, and professional engagement. This paper introduces a framework that uses the Knowledge Graph (KG) to dynamically rephrase…

Artificial Intelligence · Computer Science 2025-03-19 Rajeev Kumar , Harishankar Kumar , Kumari Shalini

To predict the next most likely participant to interact in a multi-party conversation is a difficult problem. In a text-based chat group, the only information available is the sender, the content of the text and the dialogue history. In…

Computation and Language · Computer Science 2020-01-20 Maira Gatti de Bayser , Melina Alberio Guerra , Paulo Cavalin , Claudio Pinhanez

Building an end-to-end conversational agent for multi-domain task-oriented dialogues has been an open challenge for two main reasons. First, tracking dialogue states of multiple domains is non-trivial as the dialogue agent must obtain…

Computation and Language · Computer Science 2020-11-17 Hung Le , Doyen Sahoo , Chenghao Liu , Nancy F. Chen , Steven C. H. Hoi

Providing conversation models with background knowledge has been shown to make open-domain dialogues more informative and engaging. Existing models treat knowledge selection as a sentence ranking or classification problem where each…

Computation and Language · Computer Science 2022-07-04 Sha Li , Mahdi Namazifar , Di Jin , Mohit Bansal , Heng Ji , Yang Liu , Dilek Hakkani-Tur

A dialogue is essentially a multi-turn interaction among interlocutors. Effective evaluation metrics should reflect the dynamics of such interaction. Existing automatic metrics are focused very much on the turn-level quality, while ignoring…

Computation and Language · Computer Science 2021-06-08 Chen Zhang , Yiming Chen , Luis Fernando D'Haro , Yan Zhang , Thomas Friedrichs , Grandee Lee , Haizhou Li

Current Conversational AI systems employ different machine learning pipelines, as well as external knowledge sources and business logic to predict the next action. Maintaining various components in dialogue managers' pipeline adds…

Computation and Language · Computer Science 2024-04-15 Amin Hosseiny Marani , Ulie Schnaithmann , Youngseo Son , Akil Iyer , Manas Paldhe , Arushi Raghuvanshi

Task-Oriented Dialogue (TOD) systems are drawing more and more attention in recent studies. Current methods focus on constructing pre-trained models or fine-tuning strategies while the evaluation of TOD is limited by a policy mismatch…

Computation and Language · Computer Science 2022-10-27 Qinyuan Cheng , Linyang Li , Guofeng Quan , Feng Gao , Xiaofeng Mou , Xipeng Qiu

Visual dialog, which aims to hold a meaningful conversation with humans about a given image, is a challenging task that requires models to reason the complex dependencies among visual content, dialog history, and current questions. Graph…

Computation and Language · Computer Science 2022-06-02 Feilong Chen , Xiuyi Chen , Fandong Meng , Peng Li , Jie Zhou