Related papers: GraphWOZ: Dialogue Management with Conversational …
The rapid proliferation of data science forced different groups of individuals with different backgrounds to adapt to statistical analysis. We hypothesize that conversational agents are better suited for statistical analysis than…
Data-driven, knowledge-grounded neural conversation models are capable of generating more informative responses. However, these models have not yet demonstrated that they can zero-shot adapt to updated, unseen knowledge graphs. This paper…
Task-oriented dialog presents a difficult challenge encompassing multiple problems including multi-turn language understanding and generation, knowledge retrieval and reasoning, and action prediction. Modern dialog systems typically begin…
End-to-end task-oriented dialogue systems aim to generate system responses directly from plain text inputs. There are two challenges for such systems: one is how to effectively incorporate external knowledge bases (KBs) into the learning…
Task-oriented dialogue generation is challenging since the underlying knowledge is often dynamic and effectively incorporating knowledge into the learning process is hard. It is particularly challenging to generate both human-like and…
To successfully negotiate a deal, it is not enough to communicate fluently: pragmatic planning of persuasive negotiation strategies is essential. While modern dialogue agents excel at generating fluent sentences, they still lack pragmatic…
Task-oriented dialogue systems typically rely on large amounts of high-quality training data or require complex handcrafted rules. However, existing datasets are often limited in size considering the complexity of the dialogues.…
Commonsense knowledge is crucial to many natural language processing tasks. Existing works usually incorporate graph knowledge with conventional graph neural networks (GNNs), resulting in a sequential pipeline that compartmentalizes the…
In this paper we consider the task of conversational semantic parsing over general purpose knowledge graphs (KGs) with millions of entities, and thousands of relation-types. We focus on models which are capable of interactively mapping user…
Building dialogue systems requires a large corpus of annotated dialogues. Such datasets are usually created via crowdsourcing, which is expensive and time-consuming. In this paper, we propose \textsc{Dialogic}, a novel dialogue simulation…
In order to enhance levels of engagement with conversational systems, our long term research goal seeks to monitor the confusion state of a user and adapt dialogue policies in response to such user confusion states. To this end, in this…
Empathetic dialogue is a human-like behavior that requires the perception of both affective factors (e.g., emotion status) and cognitive factors (e.g., cause of the emotion). Besides concerning emotion status in early work, the latest…
We present a chatbot implementing a novel dialogue management approach based on logical inference. Instead of framing conversation a sequence of response generation tasks, we model conversation as a collaborative inference process in which…
Emotions are indispensable in human communication, but are often overlooked in task-oriented dialogue (ToD) modelling, where the task success is the primary focus. While existing works have explored user emotions or similar concepts in some…
Exploratory search is an open-ended information retrieval process that aims at discovering knowledge about a topic or domain rather than searching for a specific answer or piece of information. Conversational interfaces are particularly…
Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…
This paper focuses on the EmoWoz dataset, an extension of MultiWOZ that provides emotion labels for the dialogues. MultiWOZ was partitioned initially for another purpose, resulting in a distributional shift when considering the new purpose…
This paper introduces AFEC, an automatically curated knowledge graph based on people's day-to-day casual conversations. The knowledge captured in this graph bears potential for conversational systems to understand how people offer…
Integrated control of wheelchairs and wheelchair-mounted robotic arms (WMRAs) has strong potential to increase independence for users with severe motor limitations, yet existing interfaces often lack the flexibility needed for intuitive…
Human conversation is organized by an implicit chain of thoughts that manifests as timed speech acts. Capturing this causal pathway is key to building natural full-duplex interactive systems. We introduce a framework that enables reasoning…