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There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Machine Learning · Computer Science 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal

Building Task-Oriented Dialogue (TOD) systems that generalize across different tasks remains a challenging problem. Data-driven approaches often struggle to transfer effectively to unseen tasks. While recent schema-based TOD frameworks…

Computation and Language · Computer Science 2026-04-21 Radin Shayanfar , Chu Fei Luo , Rohan Bhambhoria , Samuel Dahan , Xiaodan Zhu

The development of conversational agents to interact with patients and deliver clinical advice has attracted the interest of many researchers, particularly in light of the COVID-19 pandemic. The training of an end-to-end neural based dialog…

Computation and Language · Computer Science 2022-12-13 Deeksha Varshney , Aizan Zafar , Niranshu Kumar Behra , Asif Ekbal

Recent model-based reference-free metrics for open-domain dialogue evaluation exhibit promising correlations with human judgment. However, they either perform turn-level evaluation or look at a single dialogue quality dimension. One would…

Computation and Language · Computer Science 2022-11-01 Chen Zhang , Luis Fernando D'Haro , Qiquan Zhang , Thomas Friedrichs , Haizhou Li

This paper introduces Doc2Bot, a novel dataset for building machines that help users seek information via conversations. This is of particular interest for companies and organizations that own a large number of manuals or instruction books.…

Computation and Language · Computer Science 2022-11-22 Haomin Fu , Yeqin Zhang , Haiyang Yu , Jian Sun , Fei Huang , Luo Si , Yongbin Li , Cam-Tu Nguyen

Consistency Identification has obtained remarkable success on open-domain dialogue, which can be used for preventing inconsistent response generation. However, in contrast to the rapid development in open-domain dialogue, few efforts have…

Computation and Language · Computer Science 2021-09-24 Libo Qin , Tianbao Xie , Shijue Huang , Qiguang Chen , Xiao Xu , Wanxiang Che

High-quality datasets for task-oriented dialog are crucial for the development of virtual assistants. Yet three of the most relevant large scale dialog datasets suffer from one common flaw: the dialog state update can be tracked, to a great…

Computation and Language · Computer Science 2022-03-08 Alice Shoshana Jakobovits , Francesco Piccinno , Yasemin Altun

The research of open-domain dialog systems has been greatly prospered by neural models trained on large-scale corpora, however, such corpora often introduce various safety problems (e.g., offensive languages, biases, and toxic behaviors)…

Computation and Language · Computer Science 2022-10-31 Jingyan Zhou , Jiawen Deng , Fei Mi , Yitong Li , Yasheng Wang , Minlie Huang , Xin Jiang , Qun Liu , Helen Meng

We introduce ClarQ-LLM, an evaluation framework consisting of bilingual English-Chinese conversation tasks, conversational agents and evaluation metrics, designed to serve as a strong benchmark for assessing agents' ability to ask…

Computation and Language · Computer Science 2024-09-17 Yujian Gan , Changling Li , Jinxia Xie , Luou Wen , Matthew Purver , Massimo Poesio

For many real-world applications, the user-generated inputs usually contain various noises due to speech recognition errors caused by linguistic variations1 or typographical errors (typos). Thus, it is crucial to test model performance on…

Computation and Language · Computer Science 2023-05-26 Chenglei Si , Zhengyan Zhang , Yingfa Chen , Xiaozhi Wang , Zhiyuan Liu , Maosong Sun

Despite advancements in conversational AI, language models encounter challenges to handle diverse conversational tasks, and existing dialogue dataset collections often lack diversity and comprehensiveness. To tackle these issues, we…

Computation and Language · Computer Science 2024-02-06 Jianguo Zhang , Kun Qian , Zhiwei Liu , Shelby Heinecke , Rui Meng , Ye Liu , Zhou Yu , Huan Wang , Silvio Savarese , Caiming Xiong

Goal-oriented dialogue systems are now being widely adopted in industry where it is of key importance to maintain a rapid prototyping cycle for new products and domains. Data-driven dialogue system development has to be adapted to meet this…

Computation and Language · Computer Science 2019-10-04 Igor Shalyminov , Sungjin Lee , Arash Eshghi , Oliver Lemon

The conversational machine reading comprehension (CMRC) task aims to answer questions in conversations, which has been a hot research topic in recent years because of its wide applications. However, existing CMRC benchmarks in which each…

Computation and Language · Computer Science 2023-10-16 Nuo Chen , Hongguang Li , Junqing He , Yinan Bao , Xinshi Lin , Qi Yang , Jianfeng Liu , Ruyi Gan , Jiaxing Zhang , Baoyuan Wang , Jia Li

In this paper, we build a visual dialogue dataset, named InfoVisDial, which provides rich informative answers in each round even with external knowledge related to the visual content. Different from existing datasets where the answer is…

Computer Vision and Pattern Recognition · Computer Science 2023-12-22 Bingbing Wen , Zhengyuan Yang , Jianfeng Wang , Zhe Gan , Bill Howe , Lijuan Wang

Artificial Intelligence (AI), along with the recent progress in biomedical language understanding, is gradually changing medical practice. With the development of biomedical language understanding benchmarks, AI applications are widely used…

Large language models (LLMs) have obtained promising results in mathematical reasoning, which is a foundational skill for human intelligence. Most previous studies focus on improving and measuring the performance of LLMs based on textual…

Computation and Language · Computer Science 2024-11-04 Wentao Liu , Qianjun Pan , Yi Zhang , Zhuo Liu , Ji Wu , Jie Zhou , Aimin Zhou , Qin Chen , Bo Jiang , Liang He

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

Owing to the lack of corpora for low-resource languages, current works on dialogue generation have mainly focused on English. In this paper, we present mDIA, the first large-scale multilingual benchmark for dialogue generation across low-…

Computation and Language · Computer Science 2022-08-30 Qingyu Zhang , Xiaoyu Shen , Ernie Chang , Jidong Ge , Pengke Chen

Goal-oriented dialogue systems typically rely on components specifically developed for a single task or domain. This limits such systems in two different ways: If there is an update in the task domain, the dialogue system usually needs to…

Artificial Intelligence · Computer Science 2018-12-03 Rahul Goel , Shachi Paul , Tagyoung Chung , Jeremie Lecomte , Arindam Mandal , Dilek Hakkani-Tur

Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs…

Computation and Language · Computer Science 2017-04-03 Antoine Bordes , Y-Lan Boureau , Jason Weston