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AI systems increasingly support human decision-making. In many cases, despite the algorithm's superior performance, the final decision remains in human hands. For example, an AI may assist doctors in determining which diagnostic tests to…

Artificial Intelligence · Computer Science 2026-02-20 Gali Noti , Kate Donahue , Jon Kleinberg , Sigal Oren

Artificial intelligence (AI) systems are increasingly used for providing advice to facilitate human decision making in a wide range of domains, such as healthcare, criminal justice, and finance. Motivated by limitations of the current…

Artificial Intelligence · Computer Science 2023-07-04 Gali Noti , Yiling Chen

When an algorithm provides risk assessments, we typically think of them as helpful inputs to human decisions, such as when risk scores are presented to judges or doctors. However, a decision-maker may react not only to the information…

Machine Learning · Computer Science 2025-11-04 Bryce McLaughlin , Jann Spiess

We introduce a novel framework for incorporating human expertise into algorithmic predictions. Our approach leverages human judgment to distinguish inputs which are algorithmically indistinguishable, or "look the same" to predictive…

Machine Learning · Computer Science 2024-10-31 Rohan Alur , Manish Raghavan , Devavrat Shah

. It is typically assumed that for the successful use of machine learning algorithms, these algorithms should have a higher accuracy than a human expert. Moreover, if the average accuracy of ML algorithms is lower than that of a human…

Human-Computer Interaction · Computer Science 2024-11-19 Saveli Goldberg , Lev Salnikov , Noor Kaiser , Tushar Srivastava , Eugene Pinsky

The use of Artificial Intelligence (AI), or more generally data-driven algorithms, has become ubiquitous in today's society. Yet, in many cases and especially when stakes are high, humans still make final decisions. The critical question,…

Artificial Intelligence · Computer Science 2024-10-15 Eli Ben-Michael , D. James Greiner , Melody Huang , Kosuke Imai , Zhichao Jiang , Sooahn Shin

Many high-stake decisions follow an expert-in-loop structure in that a human operator receives recommendations from an algorithm but is the ultimate decision maker. Hence, the algorithm's recommendation may differ from the actual decision…

Human-Computer Interaction · Computer Science 2025-01-08 Julien Grand-Clément , Jean Pauphilet

Algorithms frequently assist, rather than replace, human decision-makers. However, the design and analysis of algorithms often focus on predicting outcomes and do not explicitly model their effect on human decisions. This discrepancy…

Human-Computer Interaction · Computer Science 2024-10-31 Bryce McLaughlin , Jann Spiess

The increased use of algorithmic predictions in sensitive domains has been accompanied by both enthusiasm and concern. To understand the opportunities and risks of these technologies, it is key to study how experts alter their decisions…

Computers and Society · Computer Science 2020-02-21 Maria De-Arteaga , Riccardo Fogliato , Alexandra Chouldechova

In a wide array of areas, algorithms are matching and surpassing the performance of human experts, leading to consideration of the roles of human judgment and algorithmic prediction in these domains. The discussion around these…

Computer Vision and Pattern Recognition · Computer Science 2019-04-01 Maithra Raghu , Katy Blumer , Greg Corrado , Jon Kleinberg , Ziad Obermeyer , Sendhil Mullainathan

Human decision-making is plagued by many systematic errors. Many of these errors can be avoided by providing decision aids that guide decision-makers to attend to the important information and integrate it according to a rational decision…

Artificial Intelligence · Computer Science 2022-07-20 Frederic Becker , Julian Skirzyński , Bas van Opheusden , Falk Lieder

Explainable AI provides insight into the "why" for model predictions, offering potential for users to better understand and trust a model, and to recognize and correct AI predictions that are incorrect. Prior research on human and…

Machine Learning · Computer Science 2020-06-22 Yasmeen Alufaisan , Laura R. Marusich , Jonathan Z. Bakdash , Yan Zhou , Murat Kantarcioglu

Effective human-AI collaboration requires a system design that provides humans with meaningful ways to make sense of and critically evaluate algorithmic recommendations. In this paper, we propose a way to augment human-AI collaboration by…

Machine Learning · Computer Science 2022-05-03 Maria De-Arteaga , Alexandra Chouldechova , Artur Dubrawski

In this work, we empirically examine human-AI decision-making in the presence of explanations based on predicted outcomes. This type of explanation provides a human decision-maker with expected consequences for each decision alternative at…

Human-Computer Interaction · Computer Science 2022-08-31 Johannes Jakubik , Jakob Schöffer , Vincent Hoge , Michael Vössing , Niklas Kühl

Machine learning algorithms are increasingly used to assist human decision-making. When the goal of machine assistance is to improve the accuracy of human decisions, it might seem appealing to design ML algorithms that complement human…

Computers and Society · Computer Science 2022-09-09 Nina Grgić-Hlača , Claude Castelluccia , Krishna P. Gummadi

In many real-life settings, algorithms play the role of assistants, while humans ultimately make the final decision. Often, algorithms specifically act as curators, narrowing down a wide range of options into a smaller subset that the human…

Computer Science and Game Theory · Computer Science 2025-11-06 Jiaxin Song , Parnian Shahkar , Kate Donahue , Bhaskar Ray Chaudhury

People's decision-making abilities often fail to improve or may even erode when they rely on AI for decision-support, even when the AI provides informative explanations. We argue this is partly because people intuitively seek contrastive…

Human-Computer Interaction · Computer Science 2025-03-20 Zana Buçinca , Siddharth Swaroop , Amanda E. Paluch , Finale Doshi-Velez , Krzysztof Z. Gajos

This paper studies algorithmic decision-making under human's strategic behavior, where a decision maker uses an algorithm to make decisions about human agents, and the latter with information about the algorithm may exert effort…

Computer Science and Game Theory · Computer Science 2024-09-16 Tian Xie , Xuwei Tan , Xueru Zhang

Algorithms are used to aid human decision makers by making predictions and recommending decisions. Currently, these algorithms are trained to optimize prediction accuracy. What if they were optimized to control final decisions? In this…

Artificial Intelligence · Computer Science 2023-03-27 Ruqing Xu , Sarah Dean

Artificial intelligence improves enterprise decision-making by accelerating data analysis, reducing human error, and supporting evidence-based choices. A quantitative survey of 92 companies across multiple industries examines how AI…

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