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Artificial intelligence (AI) has become prevalent in our everyday technologies and impacts both individuals and communities. The explainable AI (XAI) scholarship has explored the philosophical nature of explanation and technical…

Human-Computer Interaction · Computer Science 2020-08-20 Yubo Kou , Xinning Gui

The increasing applications of AI systems require personalized explanations for their behaviors to various stakeholders since the stakeholders may have various knowledge and backgrounds. In general, a conversation between explainers and…

Multiagent Systems · Computer Science 2025-12-09 Jieting Luo , Thomas Studer , Mehdi Dastani

The ability to perform causal and counterfactual reasoning are central properties of human intelligence. Decision-making systems that can perform these types of reasoning have the potential to be more generalizable and interpretable.…

Artificial Intelligence · Computer Science 2021-06-28 Daniel McDuff , Yale Song , Jiyoung Lee , Vibhav Vineet , Sai Vemprala , Nicholas Gyde , Hadi Salman , Shuang Ma , Kwanghoon Sohn , Ashish Kapoor

Artificial intelligence systems are being increasingly deployed due to their potential to increase the efficiency, scale, consistency, fairness, and accuracy of decisions. However, as many of these systems are opaque in their operation,…

Large language models (LLMs) are powerful dialogue agents, but specializing them towards fulfilling a specific function can be challenging. Instructing tuning, i.e. tuning models on instruction and sample responses generated by humans…

Computation and Language · Computer Science 2024-01-11 Dennis Ulmer , Elman Mansimov , Kaixiang Lin , Justin Sun , Xibin Gao , Yi Zhang

Smart home systems are gaining popularity as homeowners strive to enhance their living and working environments while minimizing energy consumption. However, the adoption of artificial intelligence (AI)-enabled decision-making models in…

Human-Computer Interaction · Computer Science 2024-07-30 Md Shajalal , Alexander Boden , Gunnar Stevens , Delong Du , Dean-Robin Kern

Skill routing is an important component in large-scale conversational systems. In contrast to traditional rule-based skill routing, state-of-the-art systems use a model-based approach to enable natural conversations. To provide supervision…

Machine Learning · Computer Science 2022-04-15 Mohammad Kachuee , Jinseok Nam , Sarthak Ahuja , Jin-Myung Won , Sungjin Lee

Strategic reasoning enables agents to cooperate, communicate, and compete with other agents in diverse situations. Existing approaches to solving strategic games rely on extensive training, yielding strategies that do not generalize to new…

Artificial Intelligence · Computer Science 2023-05-31 Kanishk Gandhi , Dorsa Sadigh , Noah D. Goodman

The uses of machine learning (ML) have snowballed in recent years. In many cases, ML models are highly complex, and their operation is beyond the understanding of human decision-makers. Nevertheless, some uses of ML models involve…

Machine Learning · Computer Science 2024-12-25 Yacine Izza , Xuanxiang Huang , Antonio Morgado , Jordi Planes , Alexey Ignatiev , Joao Marques-Silva

Explainable AI (XAI) techniques have become popular for multiple use-cases in the past few years. Here we consider its use in studying model predictions to gather additional training data. We argue that this is equivalent to Active…

Artificial Intelligence · Computer Science 2024-04-17 Emma Thuong Nguyen , Abhishek Ghose

Explainable AI (XAI) aims to make AI systems more transparent, yet many practices emphasise mathematical rigour over practical user needs. We propose an alternative to this model-centric approach by following a design thinking process for…

Human-Computer Interaction · Computer Science 2025-11-03 Elisa Nguyen , Johannes Bertram , Evgenii Kortukov , Jean Y. Song , Seong Joon Oh

Good quality explanations of artificial intelligence (XAI) reasoning must be written (and evaluated) for an explanatory purpose, targeted towards their readers, have a good narrative and causal structure, and highlight where uncertainty and…

Computation and Language · Computer Science 2019-11-21 Ehud Reiter

Discovering and exploiting the causal structure in the environment is a crucial challenge for intelligent agents. Here we explore whether causal reasoning can emerge via meta-reinforcement learning. We train a recurrent network with…

A core assumption of explainable AI systems is that explanations change what users know, thereby enabling them to act within their complex socio-technical environments. Despite the centrality of action, explanations are often organized and…

Human-Computer Interaction · Computer Science 2023-05-11 Gennie Mansi , Mark Riedl

Decision-making algorithms are being used in important decisions, such as who should be enrolled in health care programs and be hired. Even though these systems are currently deployed in high-stakes scenarios, many of them cannot explain…

Computers and Society · Computer Science 2022-05-12 Gabriel Lima , Nina Grgić-Hlača , Jin Keun Jeong , Meeyoung Cha

Despite the proliferation of explainable AI (XAI) methods, little is understood about end-users' explainability needs and behaviors around XAI explanations. To address this gap and contribute to understanding how explainability can support…

Human-Computer Interaction · Computer Science 2023-02-20 Sunnie S. Y. Kim , Elizabeth Anne Watkins , Olga Russakovsky , Ruth Fong , Andrés Monroy-Hernández

Explainable AI (XAI) aims to bridge the gap between complex algorithmic systems and human stakeholders. Current discourse often examines XAI in isolation as either a technological tool, user interface, or policy mechanism. This paper…

Computers and Society · Computer Science 2023-11-28 Joshua L. M. Brand , Luca Nannini

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the…

Computation and Language · Computer Science 2026-04-16 Fengran Mo , Yifan Gao , Sha Li , Hansi Zeng , Xin Liu , Zhaoxuan Tan , Xian Li , Jianshu Chen , Dakuo Wang , Meng Jiang

The field of eXplainable Artificial Intelligence (XAI) is increasingly recognizing the need to personalize and/or interactively adapt the explanation to better reflect users' explanation needs. While dialogue-based approaches to XAI have…

Machine Learning · Computer Science 2024-08-15 Dimitry Mindlin , Amelie Sophie Robrecht , Michael Morasch , Philipp Cimiano

Artificial Intelligence (AI) is rapidly expanding and integrating more into daily life to automate tasks, guide decision making, and enhance efficiency. However, complex AI models, which make decisions without providing clear explanations…

Software Engineering · Computer Science 2025-09-03 Lakshit Arora , Sanjay Surendranath Girija , Shashank Kapoor , Aman Raj , Dipen Pradhan , Ankit Shetgaonkar