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Identifying and understanding user intents is a pivotal task for E-Commerce. Despite its essential role in product recommendation and business user profiling analysis, intent understanding has not been consistently defined or accurately…

Computation and Language · Computer Science 2024-10-08 Wendi Zhou , Tianyi Li , Pavlos Vougiouklis , Mark Steedman , Jeff Z. Pan

Commonsense reasoning deals with the implicit knowledge that is well understood by humans and typically acquired via interactions with the world. In recent times, commonsense reasoning and understanding of various LLMs have been evaluated…

Computation and Language · Computer Science 2025-04-15 Abhinav Joshi , Areeb Ahmad , Divyaksh Shukla , Ashutosh Modi

Finding relevant products given a user query is pivotal to an e-commerce platform, as it can drive shopping behavior and generate revenue. The challenge lies in accurately predicting the correlation between queries and products. Recently,…

Information Retrieval · Computer Science 2026-03-25 Ge Zhang , Rohan Deepak Ajwani , Yaochen Hu , Tony Zheng , Hongjian Gu , Wei Guo , Mark Coates , Yingxue Zhang

Understanding user intentions is challenging for online platforms. Recent work on intention knowledge graphs addresses this but often lacks focus on connecting intentions, which is crucial for modeling user behavior and predicting future…

Computation and Language · Computer Science 2026-01-21 Jiaxin Bai , Zhaobo Wang , Junfei Cheng , Dan Yu , Zerui Huang , Weiqi Wang , Xin Liu , Chen Luo , Yanming Zhu , Bo Li , Yangqiu Song

Enhancing Language Models' (LMs) ability to understand purchase intentions in E-commerce scenarios is crucial for their effective assistance in various downstream tasks. However, previous approaches that distill intentions from LMs often…

An accurate understanding of a user's query intent can help improve the performance of downstream tasks such as query scoping and ranking. In the e-commerce domain, recent work in query understanding focuses on the query to product-category…

Information Retrieval · Computer Science 2020-06-02 Ali Ahmadvand , Surya Kallumadi , Faizan Javed , Eugene Agichtein

Improving user experience and providing personalized search results in E-commerce platforms heavily rely on understanding purchase intention. However, existing methods for acquiring large-scale intentions bank on distilling large language…

Acquiring commonsense knowledge and reasoning is an important goal in modern NLP research. Despite much progress, there is still a lack of understanding (especially at scale) of the nature of commonsense knowledge itself. A potential source…

Computation and Language · Computer Science 2022-10-05 Ke Shen , Mayank Kejriwal

Despite the remarkable progress in natural language understanding with pretrained Transformers, neural language models often do not handle commonsense knowledge well. Toward commonsense-aware models, there have been attempts to obtain…

Computation and Language · Computer Science 2023-10-12 Tatsuya Ide , Eiki Murata , Daisuke Kawahara , Takato Yamazaki , Shengzhe Li , Kenta Shinzato , Toshinori Sato

Acquiring commonsense knowledge and reasoning is recognized as an important frontier in achieving general Artificial Intelligence (AI). Recent research in the Natural Language Processing (NLP) community has demonstrated significant progress…

Artificial Intelligence · Computer Science 2021-01-20 Ke Shen , Mayank Kejriwal

How to leverage large language model's superior capability in e-commerce recommendation has been a hot topic. In this paper, we propose LLM-PKG, an efficient approach that distills the knowledge of LLMs into product knowledge graph (PKG)…

Information Retrieval · Computer Science 2024-12-04 Menghan Wang , Yuchen Guo , Duanfeng Zhang , Jianian Jin , Minnie Li , Dan Schonfeld , Shawn Zhou

Commonsense reasoning aims to empower machines with the human ability to make presumptions about ordinary situations in our daily life. In this paper, we propose a textual inference framework for answering commonsense questions, which…

Computation and Language · Computer Science 2019-09-06 Bill Yuchen Lin , Xinyue Chen , Jamin Chen , Xiang Ren

In order to facilitate natural language understanding, the key is to engage commonsense or background knowledge. However, how to engage commonsense effectively in question answering systems is still under exploration in both research…

Computation and Language · Computer Science 2020-11-06 Qianglong Chen , Feng Ji , Haiqing Chen , Yin Zhang

Understanding latent user needs beneath shopping behaviors is critical to e-commercial applications. Without a proper definition of user needs in e-commerce, most industry solutions are not driven directly by user needs at current stage,…

Information Retrieval · Computer Science 2019-10-09 Xusheng Luo , Yonghua Yang , Kenny Q. Zhu , Yu Gong , Keping Yang

To make machines better understand sentiments, research needs to move from polarity identification to understanding the reasons that underlie the expression of sentiment. Categorizing the goals or needs of humans is one way to explain the…

Computation and Language · Computer Science 2019-04-02 Debjit Paul , Anette Frank

Large language models (LLMs) have achieved remarkable performance in natural language understanding and generation tasks. However, they often suffer from limitations such as difficulty in incorporating new knowledge, generating…

Artificial Intelligence · Computer Science 2024-03-05 Yilin Wen , Zifeng Wang , Jimeng Sun

Commonsense knowledge is essential for advancing natural language processing (NLP) by enabling models to engage in human-like reasoning, which requires a deeper understanding of context and often involves making inferences based on implicit…

Computation and Language · Computer Science 2024-09-16 Yubo Xie , Zonghui Liu , Zongyang Ma , Fanyuan Meng , Yan Xiao , Fahui Miao , Pearl Pu

Commonsense knowledge acquisition is a key problem for artificial intelligence. Conventional methods of acquiring commonsense knowledge generally require laborious and costly human annotations, which are not feasible on a large scale. In…

Artificial Intelligence · Computer Science 2020-05-04 Hongming Zhang , Daniel Khashabi , Yangqiu Song , Dan Roth

Large language models (LLMs) have demonstrated their capabilities across various NLP tasks. Their potential in e-commerce is also substantial, evidenced by practical implementations such as platform search, personalized recommendations, and…

Computation and Language · Computer Science 2025-03-21 Langming Liu , Haibin Chen , Yuhao Wang , Yujin Yuan , Shilei Liu , Wenbo Su , Xiangyu Zhao , Bo Zheng

Log data can reveal valuable information about how users interact with Web search services, what they want, and how satisfied they are. However, analyzing user intents in log data is not easy, especially for emerging forms of Web search…

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