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Effective prioritization of issue reports is crucial in software engineering to optimize resource allocation and address critical problems promptly. However, the manual classification of issue reports for prioritization is laborious and…

Software Engineering · Computer Science 2024-01-10 Gabriel Aracena , Kyle Luster , Fabio Santos , Igor Steinmacher , Marco A. Gerosa

Issue tracking systems are used in the software industry for the facilitation of maintenance activities that keep the software robust and up to date with ever-changing industry requirements. Usually, users report issues that can be…

Software Engineering · Computer Science 2022-02-16 Anas Nadeem , Muhammad Usman Sarwar , Muhammad Zubair Malik

Context and motivation: Contribution Management helps firms engaged in Open Source Software (OSS) ecosystems to motivate what they should contribute and when, but also what they should focus their resources on and to what extent. Such…

Software Engineering · Computer Science 2022-08-05 Johan Linåker , Björn Regnell

Usability is a crucial factor but one of the most neglected concerns in open source software (OSS). While far from an ideal approach, a common practice that OSS communities adopt to collaboratively address usability is through discussions…

Human-Computer Interaction · Computer Science 2023-11-13 Arghavan Sanei , Jinghui Cheng

Nowadays, many software projects are partially or completely open-source based. There is an increasing need for companies to participate in open-source software (OSS) projects, e.g., in order to benefit from open source ecosystems. OSS…

Software Engineering · Computer Science 2013-11-07 Fabian Fagerholm , Patrik Johnson , Alejandro Sánchez Guinea , Jay Borenstein , Jürgen Münch

Studies have shown that toxic behavior can cause contributors to leave, and hinder newcomers' (especially from underrepresented communities) participation in Open Source Software (OSS) projects. Thus, detection of toxic language plays a…

Software Engineering · Computer Science 2025-01-28 Ramtin Ehsani , Rezvaneh Rezapour , Preetha Chatterjee

Open Source Software (OSS) is forming the spines of technology infrastructures, attracting millions of talents to contribute. Notably, it is challenging and critical to consider both the developers' interests and the semantic features of…

Software Engineering · Computer Science 2023-04-26 Yiqiao Jin , Yunsheng Bai , Yanqiao Zhu , Yizhou Sun , Wei Wang

Open Source Software (OSS) project success relies on crowd contributions. When an issue arises in pull-request based systems, @-mentions are used to call on people to task; previous studies have shown that @-mentions in discussions are…

Software Engineering · Computer Science 2018-06-25 David Kavaler , Premkumar Devanbu , Vladimir Filkov

Studies on supervised machine learning (ML) recommend involving workers from various backgrounds in training dataset labeling to reduce algorithmic bias. Moreover, sophisticated tasks for categorizing objects in images are necessary to…

Human-Computer Interaction · Computer Science 2023-04-07 Jaeyoun You , Daemin Park , Joo-yeong Song , Bongwon Suh

When inspiring software developers to contribute to open source software, the act is often referenced as an opportunity to build tools to support the developer community. However, that is not the only charge that propels contributions --…

Software Engineering · Computer Science 2022-04-13 Yu Huang , Denae Ford , Thomas Zimmermann

The way developers collaborate inside and particularly across teams often escapes management's attention, despite a formal organization with designated teams being defined. Observability of the actual, organically formed engineering…

Software Engineering · Computer Science 2019-05-17 Waren Long , Vadim Markovtsev , Hugo Mougard , Egor Bulychev , Jan Hula

Artificial Intelligence systems, which benefit from the availability of large-scale datasets and increasing computational power, have become effective solutions to various critical tasks, such as natural language understanding, speech…

Software Engineering · Computer Science 2023-03-20 Zhou Yang , Chenyu Wang , Jieke Shi , Thong Hoang , Pavneet Kochhar , Qinghua Lu , Zhenchang Xing , David Lo

Newcomers onboarding to Open Source Software (OSS) projects face many challenges. Large Language Models (LLMs), like ChatGPT, have emerged as potential resources for answering questions and providing guidance, with many developers now…

Software Engineering · Computer Science 2025-02-12 Italo Santos , Katia Romero Felizardo , Igor Steinmacher , Marco A. Gerosa

Attracting and retaining a steady stream of new contributors is crucial to ensuring the long-term survival of open-source software (OSS) projects. However, there are two key research gaps regarding recommendations for onboarding new…

Software Engineering · Computer Science 2025-03-11 Asif Kamal Turzo , Sayma Sultana , Amiangshu Bosu

Software development tasks must be performed successfully to achieve software quality and customer satisfaction. Knowing whether software tasks are likely to fail is essential to ensure the success of software projects. Issue Tracking…

Software Engineering · Computer Science 2020-06-03 Sandra L. Ramírez-Mora , Hanna Oktaba , Helena Gómez-Adorno

Context: To attract, onboard, and retain any new-comer in Open Source Software (OSS) projects is vital to their livelihood. Recent studies conclude that OSS projects risk failure due to abandonment and poor participation of newcomers.…

Software Engineering · Computer Science 2020-08-07 Ifraz Rehman , Dong Wang , Raula Gaikovina Kula , Takashi Ishio , Kenichi Matsumoto

Open Source Software (OSS) has become a very important and crucial infrastructure worldwide because of the value it provides. OSS typically depends on contributions from developers across diverse backgrounds and levels of experience. Making…

Software Engineering · Computer Science 2025-10-08 Elijah Kayode Adejumo , Brittany Johnson

Topic modelling is a popular unsupervised method for identifying the underlying themes in document collections that has many applications in information retrieval. A topic is usually represented by a list of terms ranked by their…

Information Retrieval · Computer Science 2020-06-02 Areej Alokaili , Nikolaos Aletras , Mark Stevenson

Open Source Software (OSS) projects are typically the result of collective efforts performed by developers with different backgrounds. Although the quality of developers' contributions should be the only factor influencing the evaluation of…

Software Engineering · Computer Science 2021-04-14 Reza Nadri , Gema Rodríguez-Pérez , Meiyappan Nagappan

We raise and define a new crowdsourcing scenario, open set crowdsourcing, where we only know the general theme of an unfamiliar crowdsourcing project, and we don't know its label space, that is, the set of possible labels. This is still a…

Human-Computer Interaction · Computer Science 2021-11-09 Guangyang Han , Guoxian Yu , Lei Liu , Lizhen Cui , Carlotta Domeniconi , Xiangliang Zhang