Related papers: Towards Understanding Omission in Dialogue Summari…
Detecting factual inconsistency for long document summarization remains challenging, given the complex structure of the source article and long summary length. In this work, we study factual inconsistency errors and connect them with a line…
Automatic translation of dialogue texts is a much needed demand in many real life scenarios. However, the currently existing neural machine translation delivers unsatisfying results. In this paper, we conduct a deep analysis of a dialogue…
Evaluating multi-document summarization (MDS) quality is difficult. This is especially true in the case of MDS for biomedical literature reviews, where models must synthesize contradicting evidence reported across different documents. Prior…
Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…
Dialogue summarization aims to condense a given dialogue into a simple and focused summary text. Typically, both the roles' viewpoints and conversational topics change in the dialogue stream. Thus how to effectively handle the shifting…
Summarizing sales calls is a routine task performed manually by salespeople. We present a production system which combines generative models fine-tuned for customer-agent setting, with a human-in-the-loop user experience for an interactive…
Open-domain dialogue systems aim to converse with humans through text, and dialogue research has heavily relied on benchmark datasets. In this work, we observe the overlapping problem in DailyDialog and OpenSubtitles, two popular…
Dialogue summarization aims to generate a summary that indicates the key points of a given dialogue. In this work, we propose an end-to-end neural model for dialogue summarization with two novel modules, namely, the \emph{supporting…
Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…
LLMs (Large Language Models) usually interact with users in the form of dialogue and generate responses following their instructions, which naturally require dialogue comprehension abilities. However, dialogue comprehension is a general…
Automatic summarization has consistently attracted attention due to its versatility and wide application in various downstream tasks. Despite its popularity, we find that annotation efforts have largely been disjointed, and have lacked…
The noisy labeling problem has been one of the major obstacles for distant supervised relation extraction. Existing approaches usually consider that the noisy sentences are useless and will harm the model's performance. Therefore, they…
In this work, we propose Mutual Reinforcing Data Synthesis (MRDS) within LLMs to improve few-shot dialogue summarization task. Unlike prior methods that require external knowledge, we mutually reinforce the LLM\'s dialogue synthesis and…
In task-oriented conversational AI evaluation, unsupervised methods poorly correlate with human judgments, and supervised approaches lack generalization. Recent advances in large language models (LLMs) show robust zeroshot and few-shot…
Objective: Automatic text summarization tools can help users in the biomedical domain to access information efficiently from a large volume of scientific literature and other sources of text documents. In this paper, we propose a…
In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…
Task-oriented dialogue systems (TODS) are continuing to rise in popularity as various industries find ways to effectively harness their capabilities, saving both time and money. However, even state-of-the-art TODS are not yet reaching their…
The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds…
Building user trust in dialogue agents requires smooth and consistent dialogue exchanges. However, agents can easily lose conversational context and generate irrelevant utterances. These situations are called dialogue breakdown, where agent…
Our goal is to find combinations of facts that optimally summarize data sets. We consider this problem in the context of voice query interfaces for simple, exploratory data analysis. Here, the system answers voice queries with a short…