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Understanding and characterizing how people interact in information-seeking conversations is crucial in developing conversational search systems. In this paper, we introduce a new dataset designed for this purpose and use it to analyze…

Information Retrieval · Computer Science 2018-04-25 Chen Qu , Liu Yang , W. Bruce Croft , Johanne R. Trippas , Yongfeng Zhang , Minghui Qiu

Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies…

Computation and Language · Computer Science 2021-04-05 Derek Chen , Howard Chen , Yi Yang , Alex Lin , Zhou Yu

The goal of building intelligent dialogue systems has largely been separately pursued under two paradigms: task-oriented dialogue (TOD) systems, which perform goal-oriented functions, and open-domain dialogue (ODD) systems, which focus on…

Computation and Language · Computer Science 2022-04-06 Tom Young , Frank Xing , Vlad Pandelea , Jinjie Ni , Erik Cambria

Emotion Recognition in Conversation is a core component of affective computing, while current resources of sign language emotion datasets primarily focus on isolated sentences and lack conversational context. Models trained exclusively on…

Computation and Language · Computer Science 2026-05-25 Yusong Wang , Keyu Mao , Takao Obi , Minghao Shao , Kotaro Funakoshi

Developing specialized dialogue systems for mental health support requires multi-turn conversation data, which has recently garnered increasing attention. However, gathering and releasing large-scale, real-life multi-turn conversations that…

Computation and Language · Computer Science 2025-08-05 Huachuan Qiu , Hongliang He , Shuai Zhang , Anqi Li , Zhenzhong Lan

Fine-tuning on instruction data has been widely validated as an effective practice for implementing chat language models like ChatGPT. Scaling the diversity and quality of such data, although straightforward, stands a great chance of…

Computation and Language · Computer Science 2023-05-24 Ning Ding , Yulin Chen , Bokai Xu , Yujia Qin , Zhi Zheng , Shengding Hu , Zhiyuan Liu , Maosong Sun , Bowen Zhou

Building socialbots that can have deep, engaging open-domain conversations with humans is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be able to leverage world knowledge spanning several domains…

Most existing dialogue systems fail to respond properly to potentially unsafe user utterances by either ignoring or passively agreeing with them. To address this issue, we introduce ProsocialDialog, the first large-scale multi-turn dialogue…

Computation and Language · Computer Science 2022-10-26 Hyunwoo Kim , Youngjae Yu , Liwei Jiang , Ximing Lu , Daniel Khashabi , Gunhee Kim , Yejin Choi , Maarten Sap

Developing language model-based dialogue agents requires effective data to train models that can follow specific task logic. However, most existing data simulation methods focus on increasing diversity in language, topics, or dialogue acts…

Computation and Language · Computer Science 2025-03-04 Wanyu Du , Song Feng , James Gung , Lijia Sun , Yi Zhang , Saab Mansour , Yanjun Qi

People spend a substantial portion of their lives engaged in conversation, and yet our scientific understanding of conversation is still in its infancy. In this report we advance an interdisciplinary science of conversation, with findings…

Computation and Language · Computer Science 2022-03-02 Andrew Reece , Gus Cooney , Peter Bull , Christine Chung , Bryn Dawson , Casey Fitzpatrick , Tamara Glazer , Dean Knox , Alex Liebscher , Sebastian Marin

We propose a novel task, Multi-Document Driven Dialogue (MD3), in which an agent can guess the target document that the user is interested in by leading a dialogue. To benchmark progress, we introduce a new dataset of GuessMovie, which…

Computation and Language · Computer Science 2021-02-05 Han Liu , Caixia Yuan , Xiaojie Wang , Yushu Yang , Huixing Jiang , Zhongyuan Wang

We propose Machines Talking To Machines (M2M), a framework combining automation and crowdsourcing to rapidly bootstrap end-to-end dialogue agents for goal-oriented dialogues in arbitrary domains. M2M scales to new tasks with just a task…

Artificial Intelligence · Computer Science 2018-01-16 Pararth Shah , Dilek Hakkani-Tür , Gokhan Tür , Abhinav Rastogi , Ankur Bapna , Neha Nayak , Larry Heck

Enhancing user engagement through personalization in conversational agents has gained significance, especially with the advent of large language models that generate fluent responses. Personalized dialogue generation, however, is…

Computation and Language · Computer Science 2024-07-30 Yi-Pei Chen , Noriki Nishida , Hideki Nakayama , Yuji Matsumoto

Despite advancements in on-topic dialogue systems, effectively managing topic shifts within dialogues remains a persistent challenge, largely attributed to the limited availability of training datasets. To address this issue, we propose…

Computation and Language · Computer Science 2024-03-12 Yerin Hwang , Yongil Kim , Yunah Jang , Jeesoo Bang , Hyunkyung Bae , Kyomin Jung

Human conversation involves language, speech, and visual cues, with each medium providing complementary information. For instance, speech conveys a vibe or tone not fully captured by text alone. While multimodal LLMs focus on generating…

Human-Computer Interaction · Computer Science 2025-09-19 Taesoo Kim , Yongsik Jo , Hyunmin Song , Taehwan Kim

Spurred by recent advances in Large Language Models (LLMs), virtual assistants are poised to take a leap forward in terms of their dialogue capabilities. Yet a major bottleneck to achieving genuinely transformative task-oriented dialogue…

Computation and Language · Computer Science 2024-05-06 Joe Stacey , Jianpeng Cheng , John Torr , Tristan Guigue , Joris Driesen , Alexandru Coca , Mark Gaynor , Anders Johannsen

This paper introduces Doc2Bot, a novel dataset for building machines that help users seek information via conversations. This is of particular interest for companies and organizations that own a large number of manuals or instruction books.…

Computation and Language · Computer Science 2022-11-22 Haomin Fu , Yeqin Zhang , Haiyang Yu , Jian Sun , Fei Huang , Luo Si , Yongbin Li , Cam-Tu Nguyen

Task-oriented dialogue systems have garnered significant attention due to their conversational ability to accomplish goals, such as booking airline tickets for users. Traditionally, task-oriented dialogue systems are conceptualized as…

Computation and Language · Computer Science 2025-11-18 Pu-Hai Yang , Heyan Huang , Heng-Da Xu , Fanshu Sun , Xian-Ling Mao , Chaoxu Mu

This paper addresses the gap in predicting turn-taking and backchannel actions in human-machine conversations using multi-modal signals (linguistic, acoustic, and visual). To overcome the limitation of existing datasets, we propose an…

Computation and Language · Computer Science 2025-05-21 Yuxin Lin , Yinglin Zheng , Ming Zeng , Wangzheng Shi

Programming often involves converting detailed and complex specifications into code, a process during which developers typically utilize visual aids to more effectively convey concepts. While recent developments in Large Multimodal Models…

Computation and Language · Computer Science 2024-09-27 Kaixin Li , Yuchen Tian , Qisheng Hu , Ziyang Luo , Zhiyong Huang , Jing Ma