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Predictive business process monitoring refers to the act of making predictions about the future state of ongoing cases of a business process, based on their incomplete execution traces and logs of historical (completed) traces. Motivated by…

Artificial Intelligence · Computer Science 2018-10-24 Irene Teinemaa , Marlon Dumas , Marcello La Rosa , Fabrizio Maria Maggi

Prescriptive process monitoring is a family of techniques to optimize the performance of a business process by triggering interventions at runtime. Existing prescriptive process monitoring techniques assume that the number of interventions…

Machine Learning · Computer Science 2021-10-12 Mahmoud Shoush , Marlon Dumas

Prescriptive process monitoring methods seek to optimize the performance of business processes by triggering interventions at runtime, thereby increasing the probability of positive case outcomes. These interventions are triggered according…

Artificial Intelligence · Computer Science 2025-05-20 Mahmoud Shoush , Marlon Dumas

Prescriptive process monitoring approaches leverage historical data to prescribe runtime interventions that will likely prevent negative case outcomes or improve a process's performance. A centerpiece of a prescriptive process monitoring…

Artificial Intelligence · Computer Science 2022-06-17 Mahmoud Shoush , Marlon Dumas

Predictive process monitoring is concerned with the analysis of events produced during the execution of a process in order to predict the future state of ongoing cases thereof. Existing techniques in this field are able to predict, at each…

Machine Learning · Computer Science 2018-06-21 Irene Teinemaa , Niek Tax , Massimiliano de Leoni , Marlon Dumas , Fabrizio Maria Maggi

Prescriptive process monitoring methods seek to improve the performance of a process by selectively triggering interventions at runtime (e.g., offering a discount to a customer) to increase the probability of a desired case outcome (e.g., a…

Machine Learning · Computer Science 2022-12-08 Mahmoud Shoush , Marlon Dumas

Predictive process monitoring is a family of techniques to analyze events produced during the execution of a business process in order to predict the future state or the final outcome of running process instances. Existing techniques in…

Prescriptive process monitoring methods seek to optimize a business process by recommending interventions at runtime to prevent negative outcomes or poorly performing cases. In recent years, various prescriptive process monitoring methods…

Artificial Intelligence · Computer Science 2021-12-06 Kateryna Kubrak , Fredrik Milani , Alexander Nolte , Marlon Dumas

Modern information systems that support complex business processes generally maintain significant amounts of process execution data, particularly records of events corresponding to the execution of activities (event logs). In this paper, we…

Software Engineering · Computer Science 2025-07-22 Fabrizio Maria Maggi , Chiara Di Francescomarino , Marlon Dumas , Chiara Ghidini

Reducing cycle time is a recurrent concern in the field of business process management. Depending on the process, various interventions may be triggered to reduce the cycle time of a case, for example, using a faster shipping service in an…

Machine Learning · Computer Science 2021-09-16 Zahra Dasht Bozorgi , Irene Teinemaa , Marlon Dumas , Marcello La Rosa , Artem Polyvyanyy

Predictive Process Monitoring is a branch of process mining that aims to predict the outcome of an ongoing process. Recently, it leveraged machine-and-deep learning architectures. In this paper, we extend our prior LLM-based Predictive…

Artificial Intelligence · Computer Science 2026-01-19 Alessandro Padella , Massimiliano de Leoni , Marlon Dumas

Increasing the success rate of a process, i.e. the percentage of cases that end in a positive outcome, is a recurrent process improvement goal. At runtime, there are often certain actions (a.k.a. treatments) that workers may execute to lift…

Machine Learning · Computer Science 2023-03-08 Zahra Dasht Bozorgi , Marlon Dumas , Marcello La Rosa , Artem Polyvyanyy , Mahmoud Shoush , Irene Teinemaa

Business process enactment is generally supported by information systems that record data about process executions, which can be extracted as event logs. Predictive process monitoring is concerned with exploiting such event logs to predict…

Software Engineering · Computer Science 2015-06-05 Chiara Di Francescomarino , Marlon Dumas , Fabrizio Maria Maggi , Irene Teinemaa

Predictive business process monitoring (PBPM) techniques predict future process behaviour based on historical event log data to improve operational business processes. Concerning the next activity prediction, recent PBPM techniques use…

Artificial Intelligence · Computer Science 2020-09-14 Sven Weinzierl , Sebastian Dunzer , Sandra Zilker , Martin Matzner

Predictive analysis in business process monitoring aims at forecasting the future information of a running business process. The prediction is typically made based on the model extracted from historical process execution logs (event logs).…

Artificial Intelligence · Computer Science 2018-07-03 Ario Santoso

The application of Predictive Process Monitoring (PPM) techniques is becoming increasingly widespread due to their capacity to provide organizations with accurate predictions regarding the future behavior of business processes, thereby…

Software Engineering · Computer Science 2025-04-25 Simona Fioretto , Elio Masciari

Predictive analysis in business process monitoring aims at forecasting the future information of a running business process. The prediction is typically made based on the model extracted from historical process execution logs (event logs).…

Artificial Intelligence · Computer Science 2019-04-25 Ario Santoso , Michael Felderer

Prescriptive Process Monitoring is a prominent problem in Process Mining, which consists in identifying a set of actions to be recommended with the goal of optimising a target measure of interest or Key Performance Indicator (KPI). One…

Artificial Intelligence · Computer Science 2025-07-25 Stefano Branchi , Andrei Buliga , Chiara Di Francescomarino , Chiara Ghidini , Francesca Meneghello , Massimiliano Ronzani

Predictive process monitoring is a subfield of process mining that aims to estimate case or event features for running process instances. Such predictions are of significant interest to the process stakeholders. However, most of the…

Benchmarking functionalities in current commercial process mining tools allow organizations to contextualize their process performance through high-level performance indicators, such as completion rate or throughput time. However, they do…

Software Engineering · Computer Science 2025-04-24 Luka Abb , Majid Rafiei , Timotheus Kampik , Jana-Rebecca Rehse
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