Related papers: Overlapping time of a virtual customer in time-var…
In this paper, we investigate the number of customers that overlap or coincide with a virtual customer in an Erlang-A queue. Our study provides a novel approach that exploits fluid and diffusion limits for the queue to approximate the mean…
Overlap times have been studied as a way of understanding the time of interaction between customers in a service facility. Most of the previous analysis relies on the single jump assumption for arrivals, which implies the queue increases by…
Imagine, you enter a grocery store to buy food. How many peopledo you overlap with in this store? How much time do you overlap witheach person in the store? In this paper, we answer these questions bystudying the overlap times between…
In this paper, we analyze the steady state maximum overlap time in the M/M/1 queue. We derive the maximum overlap time tail distribution, its moments and the moment generating function. We also analyze the steady state minimum overlap time…
In this paper, we investigate overlap times in a two-dimensional infinite server tandem queue. Specifically, we analyze the amount of time that a pair of customers spend overlapping in any station of the two dimensional tandem network. We…
We study a many-server queuing system with general service time distribution and state dependent service rates. The dynamics of the system are modeled using measure valued processes which keep track of the residual service times. Under…
Recent studies indicate that in many situations service times are affected by the experienced queueing delay of the particular customer. This effect has been detected in different areas, such as health care, call centers and…
We study a system, where a random flow of customers is served by servers (called agents) invited on-demand. Each invited agent arrives into the system after a random time; after each service completion, an agent returns to the system or…
A FORTRAN program to simulate the operation of infinite servers queues is presented in this work. Poisson arrivals processes are considered but not only. For many parameters of interest in queuing systems study or application, either there…
A many-server heavy-traffic FCLT is proved for the $G_t/M/s_t+\mathit {GI}$ queueing model, having time-varying arrival rate and staffing, a general arrival process satisfying a FCLT, exponential service times and customer abandonment…
Understanding the detailed queueing behavior of a networking session is critical in enabling low-latency services over the Internet. Especially when the packet arrival and service rates at the queue of a link vary over time and moreover…
Amid unprecedented times caused by COVID-19, healthcare systems all over the world are strained to the limits of, or even beyond, capacity. A similar event is experienced by some healthcare systems regularly, due to for instance seasonal…
This work considers a many-server queueing system in which impatient customers with i.i.d., generally distributed service times and i.i.d., generally distributed patience times enter service in the order of arrival and abandon the queue if…
This work studies queues in a Euclidean space. Consider $N$ servers that are distributed uniformly in $[0,1]^d$. Customers arrive at the servers according to independent stationary processes. Upon arrival, they probabilistically decide…
The problem of exact evaluation of the mean service cycle time in tandem systems of single-server queues with both infinite and finite buffers is considered. It is assumed that the interarrival and service times of customers form sequences…
A single-server queuing model is considered with customers that have deadlines. If a customer's deadline elapses before service is offered, the customer abandons the system (customers do not abandon while being served). When the server…
Recent development of peer-to-peer (P2P) services (e.g. streaming, file sharing, and storage) systems introduces a new type of queue systems that receive little attention before, where both job and server arrive and depart randomly. Current…
In this work, we analyze the steady-state maximum overlap time distribution in a single-server queue by introducing a dependence structure between service and interarrival times under the Farlie-Gumber-Morgenstern copula. We provide…
In this paper, we consider modeling time-dependent multi-server queues that include abandonments and retrials. For the performance analysis of those, fluid and diffusion models called "strong approximations" have been widely used in the…
We study many-server queues with abandonment in which customers have general service and patience time distributions. The dynamics of the system are modeled using measure- valued processes, to keep track of the residual service and patience…