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We study the use of large language model-based agents for interacting with software via web browsers. Unlike prior work, we focus on measuring the agents' ability to perform tasks that span the typical daily work of knowledge workers…
The irreplaceable key to the triumph of Question & Answer (Q&A) platforms is their users providing high-quality answers to the challenging questions posted across various topics of interest. From more than a decade, the expert finding…
In this paper we argue that policies are an increasing concern for organizations that are operating a web site. Examples of policies that are relevant in the domain of the web address issues such as privacy of personal data, accessibility…
The rise of powerful multimodal LLMs has enhanced the viability of building web agents which can, with increasing levels of autonomy, assist users to retrieve information and complete tasks on various human-computer interfaces. It is hence…
Understanding how people interact with the web is key for a variety of applications, e.g., from the design of effective web pages to the definition of successful online marketing campaigns. Browsing behavior has been traditionally…
Accurately analyzing and modeling online browsing behavior play a key role in understanding users and technology interactions. In this work, we design and conduct a user study to collect browsing data from 31 participants continuously for…
With the increasing popularity of social means to satisfy information needs using Social Media (e.g., Social Media Question Asking, SMQA) or Social Information Retrieval approaches, this paper tries to identify types of information needs…
Social technologies are the systems, interfaces, features, infrastructures, and architectures that allow people to interact with each other online. These technologies dramatically shape the fabric of our everyday lives, from the information…
Traditional social science research often requires designing complex experiments across vast methodological spaces and depends on real human participants, making it labor-intensive, costly, and difficult to scale. Here we present…
Retrieval-augmented generation (RAG) demonstrates remarkable performance across tasks in open-domain question-answering. However, traditional search engines may retrieve shallow content, limiting the ability of LLMs to handle complex,…
Achieving accessibility compliance is extremely important for many government agencies and businesses who wish to improve services for their consumers. With the growing reliance on dynamic web applications many organizations are finding it…
Cybersecurity is a very challenging topic of research nowadays, as digitalization increases the interaction of people, software and services on the Internet by means of technology devices and networks connected to it. The field is broad and…
Context: While there are many success stories of achieving high reuse and improved quality using software platforms, there is a need to investigate the issues and challenges organizations face when transitioning to a software platform…
Virtual reality is expected to play a significant role in the transformation of education and psychological studies. The possibilities for its application as a visual research method can be enhanced as established frameworks and toolkits…
Recent years have seen substantial progress in automated design-to-code generation, with many methods proposed for generating HTML and CSS from webpage screenshots. However, the absence of a standardized evaluation platform makes it…
Social media plays a central role in shaping public opinion and behavior, yet performing experiments on these platforms and, in particular, on feed algorithms is becoming increasingly challenging. This guide offers practical recommendations…
The uniqueness of online social networks makes it possible to implement new methods that increase the quality and effectiveness of research processes. While surveys are one of the most important tools for research, the representativeness of…
Public opinion surveys constitute a powerful tool to study peoples' attitudes and behaviors in comparative perspectives. However, even worldwide surveys provide only partial geographic and time coverage, which hinders comprehensive…
The ways of communication and social interactions are changing. Web users are becoming increasingly engaged with Online Social Networks (OSN), which has a significant impact on the relationship mechanisms between individuals and…
The rapid diversification of social media platforms and the increasing restrictions on official APIs have significantly complicated cross-platform analysis. Researchers are often forced to rely on heterogeneous datasets obtained through web…